Fully meet Customer Management skills

CRM Solution

Centralized customer data management

Data security - Avoid loss - Comprehensive customer understanding
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    Centralized management of customer data: company information, address, email, phone number, contact person,...
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    Add, search, and access customer data easily
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    Import customer data from excel files, synchronize Facebook, Zalo, webform
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    Decentralize data access rights to business staff
CRM Solution

Track customer interaction & care history

Track customer interaction & care history
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    Store all customer interaction history such as: calls, text messages, responses, transactions,...
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    Understand customers to have a better approach and care plan
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    Check transaction information, instant data processing from the moment of contact until becoming a customer
CRM Solution

Score & automatically allocate leads

Score & automatically allocate leads
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    Set up rules for automatically scoring leads
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    Evaluate the level of interest and loyalty to the business and improve care efficiency
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    Focus on taking care of potential customers; Automatically allocated to employees to increase the chance of winning
CRM Solution

Classify customers by campaign and object

Classify customers by campaign and object
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    Make a list of customers in groups with similar characteristics
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    Classify customers to deploy effective care campaigns
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    Search customer information quickly and promptly
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    Plan appropriate individualized care
CRM Solution

360 customer overview report

Helps businesses grasp customer growth and sales by customer type and customer origin
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    Report on new customer growth, sales by customer
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    Report sales by customer type
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    Report customers by origin

MISA AMIS accompanies businesses in digital transformation

More than 270,000 businesses
have successfully applied MISA AMIS CRM

CRM Solution CRM Solution
CRM Software
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CRM Software

Frequently Asked Questions

1. How does CRM application help businesses?
CRM helps businesses manage comprehensive customer relationships, understand customers 360 degrees, optimize sales processes, and manage sales teams. Improve team productivity, analyze business performance reports to make accurate decisions.
2. Does customer data stored on MISA AMIS CRM ensure data security?
MISA AMIS CRM applies ISO 27000 Information Security standards and has been evaluated and certified by competent organizations from the international organization ISO. Ensure customer and internal company information is at the highest level against risks such as being destroyed for any reason.
3. What is the connectivity of MISA AMIS CRM?
Ability to connect API with many systems: Voice IP, Email Marketing: Mailchimp, Zetamail...
4. How does MISA AMIS CRM manage sales staff going to market?
Sales staff can easily schedule optimal routes to save time, and managers can easily monitor the work status of their subordinates. The route management feature is available on both website and mobile versions. Managers will capture a list of employees with statuses: active, absent, inactive. Managers can easily track the exact location of employees on the map.
5. How much does MISA AMIS CRM cost?
Customer management software MISA AMIS CRM calculates prices based on the number of users
Standard package: 80,000 VND /user/month
Professional package: 100,000 VND/1 user/month
Enterprise package: 120,000 VND/1 user/month