Difficulties for Businesses
B2B sales when organizing sales

CRM Software
CRM Software CRM Software CRM Software
  • Customer data is fragmented and not centrally stored
  • It is difficult to manage the sales promotion process through many stages
  • Failure to manage and grasp customer care activities of the sales team
  • Accounting Data - Sales are not connected, it takes time to look up inventory/debts, and enter order data
  • There are no instant, multi-dimensional sales data or reports to make accurate decisions

Industry-specific Process

Industry-specific process

Software DMS + CRM 2 in 1 for B2B businesses

CRM Solution

360 customer data management

Data security - Avoid loss - maximize customer data exploitation
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    Store and fully manage customer information: company information, address, email, phone number, contact person,...
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    Track interaction history, purchases & customer care
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    Assign detailed user rights according to operations, features, and data
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    Automatic care via email, sms
CRM Solution

Monitor the long-term sales promotion process

Improve sales efficiency with a systematic process
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    Customize your sales process according to your business needs"
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    Instantly grasp the status and promotion progress of each sales opportunity
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    Grasp the win rate, reasons for failure, etc. to analyze and optimize
CRM Solution

Manage inventory of goods by lot number, expiration date, and specification code

Grasp inventory status quickly
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    Manage goods centrally by expiration date, batch number, unit of measure, serial number, machine number
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    Easily look up inventory status, ordered quantity, undelivered quantity,... easily
CRM Solution

Manage orders, deliver multiple times for large orders

Track details of order fulfillment progress
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    Manage contract information, order status, and payments
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    Easily track delivery progress and invoice issuance progress to customers
CRM Solution

Manage sales team, improve productivity

Track - monitor - evaluate productivity
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    Assign goals and monitor goal implementation for each department, division, and employee
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    Grasp the customer care activities of the sales team
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    Analyze win rate, win/loss reasons for each sales opportunity, and evaluate team capacity
CRM Solution

Connect and inherit accounting and sales data

Save effort on data entry - process orders quickly
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    Customer data, orders, inventory, debt,... are connected and consistent between accounting and business, avoiding overlap, duplication, manual data entry...
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    Orders and contracts are received and processed quickly
CRM Solution

Multi-dimensional, flexible business reporting system

Grasp business situation & sales forecast to make timely business decisions.
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    30+ business report & analysis templates according to administrators' reporting needs
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    Report sales by market, coverage, and goods; source of sales opportunities
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    Monitor sales to control business efficiency, promotion program effectiveness,...

MISA AMIS accompanies businesses in digital transformation

5000+ B2B Enterprises
have successfully applied MISA AMIS CRM

CRM Solution
CRM Software
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CRM Software

Frequently Asked Questions

What is CRM software for B2B businesses?
CRM software helps B2B businesses optimize sales operations such as partner/agent management, product management, sales team management, order placement to save time, avoid errors, improve productivity and increase sales growth.
Benefits of CRM software for managers
"CRM software is an effective tool to help business managers manage and monitor the sales activities of the sales team. Managers can easily assign goals and monitor the implementation of sales goals of the sales team; monitor sales activities of employees; supervise the sales team going to market; evaluate employee performance; evaluate potential products/markets."
Benefits of CRM software for sales staff
"Using MISA AMIS CRM software, sales staff will easily look up the number of products in stock, selling prices, promotional programs, and customer debt to be proactive in transactions; capture customer information, sales history and previous transactions to plan appropriate approaches and sales; save time for manual tasks such as making quotes, submitting contracts and orders for approval."
MISA AMIS CRM is suitable for what scale B2B businesses?
MISA AMIS CRM is suitable for B2B businesses of all sizes. Especially businesses with 5 or more sales staff will exploit maximum benefits from the software.