"Bottlenecks" in the business organization of
Pharmaceutical enterprises

Difficulties in controlling activities of pharmaceutical representatives in the market
Failure to promptly track pharmacist orders and implementation status
Difficulties in implementing and effectively managing promotion, accumulation and reward programs
Incomplete customer data and unfocused management can easily lead to loss when employees leave their jobs
Unable to look up inventory by lot number and expiration date, leading to insufficient goods supplied to customers
Difficult to manage goods by many types, manufacturers, OTC/ETC industries
There is no instant, multi-dimensional sales reporting data to make accurate decisions
Spend time interacting and discussing with accountants to transfer order information, look up debt, and deliver goods

Direct Sales Organization Model for the Pharmaceutical Industry

Industry-specific process

Software DMS + CRM 2 in 1 for Pharmaceutical industry

CRM Solution

Manage pharmaceutical representatives going to market

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    Schedule travel, track & manage visit history
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    Monitor and locate employees via online maps
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    Track orders sold by traveling staff on the correct route
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CRM Solution

Manage orders and track fulfillment status

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    Set up a variety of promotions to give away goods and money based on the conditions of Quantity/Purchase Value
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    Apply directly on orders that meet the conditions
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    Report on program effectiveness
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CRM Solution

Set up and apply pricing, accumulation and reward policies

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    Set up a variety of promotions, giveaways, and giveaways based on Quantity/Purchase Value conditions
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    Apply directly on orders that meet the conditions
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    Report on program effectiveness
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CRM Solution

Centralized customer information management

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    Fully manage information of hospitals, pharmacies, and stores according to business characteristics
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    Fully track information about work history, purchases, and debts
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CRM Solution

Look up inventory, manage goods information

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    Look up inventory by lot number, expiry date, unit of calculation with data from the accounting system
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    Fully manage commodity information by classification, OTC/ETC industry, Brand
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CRM Solution

Multi-dimensional flexible business reporting system

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    30+ business report & analysis templates according to administrators' reporting needs
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    Monitor sales to control business efficiency, promotion program effectiveness,...
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    Manage the business situation of the entire company and details for each employee, easily evaluate and promptly reward excellent employees
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CRM Solution

Connect and inherit accounting and business data

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    Customer data, orders, inventory, debt,... are connected and consistent between accounting and business, avoiding overlap, duplication, manual data entry...
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    Orders and contracts are received and processed quickly
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CRM Solution

The Mobile version supports the work of Pharmacy Representatives and Managers in the market

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    Pharmacists and Managers can proactively monitor and report immediately even outside the market
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    Easily track customer information, inventory, and orders when needed immediately
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Sales Management Software MISA AMIS CRM

Meets 20+ sales operations effectively
MISA AMIS CRM MISA AMIS CRM

MISA AMIS accompanies businesses in digital transformation

Multi-connected ecosystem inside & outside the system
Multi-connected ecosystem inside & outside the system
5-star Sao Khue Award
5-star Sao Khue Award - Top 1 in sales, distribution and retail management

1000+ Pharmaceutical Industry Enterprises
have successfully applied MISA AMIS CRM

CRM Solution
CRM Software
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CRM Software

Frequently Asked Questions

1. What is crm software for pharmaceuticals?
CRM software for pharmaceuticals is software that helps pharmaceutical businesses optimize Marketing-Sales-Customer Care activities to take care of customers more effectively, improve customer satisfaction & optimize business operations.
2. Why is CRM useful for Pharmaceutical Enterprises?
CRM software for pharmaceuticals helps pharmaceutical businesses solve key problems including customer list management; manage sales team; Supervise the market sales team; Look up inventory of goods and customer debt; Synchronize Sales-Accounting data, Marketing Automation
3. Benefits of pharmaceutical CRM for pharmacists
Using CRM software, pharmacists will easily look up drug inventory, batch numbers, selling prices, promotional programs, and customer debt to be proactive in transactions; Capture customer information, sales history and previous transactions to plan appropriate approaches and sales; Save time on manual tasks such as creating quotes, submitting contracts and orders for approval.
4. Benefits of pharmaceutical CRM for managers
CRM software is a powerful tool to help business managers manage and monitor the sales activities of the sales team. With CRM, managers can easily assign goals and monitor the implementation of sales goals of each department/individual; Supervise employee sales activities; Supervise the sales team going to market; evaluate employee performance.
5. AMIS CRM is suitable for what size pharmaceutical businesses?
AMIS CRM is suitable for pharmaceutical businesses of all sizes. Especially pharmaceutical businesses with 5 or more sales staff will exploit maximum benefits from the software.