Difficulties for Businesses
Distribution when organizing sales

CRM Software
CRM Software CRM Software CRM Software
  • Difficult to manage information of partners/agents/customers
  • Difficult to manage sales staff traveling to the market
  • There are no automatic reports to track sales by market, market coverage, or employee productivity
  • It is difficult to effectively manage many types of promotions and rewards programs
  • Accounting Data - Sales are not connected, it takes time to look up inventory/debts, and enter order data

Industry-specific Process

Industry-specific process

Software DMS + CRM 2 in 1 for Distribution Enterprise

CRM Solution

360 customer data management

Data security - Avoid loss - maximize customer data exploitation
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    Store and fully manage customer information: company information, address, email, phone number, contact person,...
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    Track interaction history, purchases & customer care
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    Assign detailed user rights according to operations, features, and data
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    Automatic care via email, sms
CRM Solution

Manage sales staff traveling to and from the market

Optimized schedule - easy monitoring
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    Schedule travel, track & manage visit history
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    Monitor and locate employees via online maps
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    Report on route performance
CRM Solution

Manage promotions and marketing programs

Capture the effectiveness of promotional activities
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    Manage and track 21+ promotional programs based on order value/quantity of goods
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    Look up promotional policies and apply them to each customer group
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    Report on the effectiveness of promotional programs
CRM Solution

Manage inventory of goods by batch number and expiration date

Grasp inventory status quickly
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    Manage goods centrally by expiration date, batch number, and unit of measurement
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    Easily look up inventory status, ordered quantity, undelivered quantity,... easily
CRM Solution

Manage orders, deliver multiple times for large orders

Track details of order fulfillment progress
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    Manage contract information, order status, and payments
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    Easily track delivery progress and invoice issuance progress to customers
CRM Solution

Agents and distributors proactively place orders & track orders on the portal

Dai Ly can easily place orders, return goods, and track order status
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    Agents and distributors order and return goods according to need
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    Agents and distributors proactively monitor order status information and cancel placed orders
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    Placed order information: Goods, Unit, Quantity, Discount/free goods according to CTKM if any, Delivery information,...
CRM Solution

Multi-dimensional, flexible business reporting system

Grasp business situation & sales forecast to make timely business decisions.
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    30+ business report & analysis templates according to administrators' reporting needs
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    Report sales by market and coverage
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    Monitor sales to control business efficiency, promotion program effectiveness,...
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    Manage the business situation of the entire company and the productivity of each employee
CRM Solution

Connect and inherit accounting and sales data

Save effort on data entry - process orders quickly
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    Customer data, orders, inventory, debt,... are connected and consistent between accounting and business, avoiding overlap, duplication, manual data entry...
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    Orders and contracts are received and processed quickly

MISA AMIS accompanies businesses in digital transformation

5000+ Enterprises in the Distribution industry
have successfully applied MISA AMIS CRM

CRM Solution
CRM Software
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CRM Software

Frequently Asked Questions

What is CRM software for distribution businesses?
CRM software helps businesses optimally distribute sales operations such as partner/agent management, merchandise management, sales team management, and order placement to save time, avoid errors, improve productivity and increase sales.
Benefits of CRM software for managers
"CRM software is an effective tool to help business managers manage and monitor the sales activities of the sales team. Managers can easily assign goals and monitor the implementation of sales goals of the sales team; monitor sales activities of employees; supervise the sales team going to market; evaluate employee performance; evaluate potential products/markets."
Benefits of CRM software for sales staff
"Using MISA AMIS CRM software, sales staff will easily look up the quantity of inventory, selling prices, promotional programs, and customer debt to be proactive in transactions; capture customer information, sales history and previous transactions to plan appropriate approaches and sales; save time for manual tasks such as making quotes, submitting contracts and orders for approval."
MISA AMIS CRM is suitable for what scale distribution businesses?
MISA AMIS CRM is suitable for distribution businesses of all sizes. Especially businesses with 5 or more sales staff will exploit maximum benefits from the software.