Fully meet the requirements for Warranty and Maintenance Management

CRM Solution

Manage product warranty information

Manage product warranty information
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    Manage the term and warranty content of all types of goods
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    Communicate data about warranty period with MISA Accounting software
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CRM Solution

Monitor and look up the warranty period of sold goods

Capture product warranty information
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    Easy lookup by specification code (serial number, frame number, engine number...), customer code, customer name, phone number, email...
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CRM Solution

Receive & hand over warranty and maintenance requests

Handle warranty and maintenance information quickly
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    Transfer to the technical department to handle warranty and maintenance requests
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    Allows setting up an automatic work handover process for Technical Staff
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CRM Solution

Handling warranty and maintenance requests

Received quickly, processed promptly
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    Store exchange history between Technical Staff and customers (calls, tasks, appointments, documents...)
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    Manage repair costs and replacement parts
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    Supports processing on web and mobile interfaces
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CRM Solution

Monitor warranty/maintenance status

Monitor warranty and maintenance progress
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    Easily track the status of processing warranty and maintenance requests
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    Allows setting up automatic notifications about processing status to relevant departments
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Sales Management Software MISA AMIS CRM

Meets 20+ sales operations effectively
MISA AMIS CRM MISA AMIS CRM

MISA AMIS accompanies businesses in digital transformation

Multi-connected ecosystem inside & outside the system
Multi-connected ecosystem inside & outside the system
5-star Sao Khue Award
5-star Sao Khue Award - Top 1 in sales, distribution and retail management

More than 12,000 businesses
have successfully applied MISA AMIS CRM

CRM Solution CRM Solution
CRM Software
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CRM Software

Frequently Asked Questions

1. What is CRM software?
CRM software (Customer management software) is a tool that helps businesses store and manage all customer information; Build systematic sales processes & manage sales team
2. How does CRM application help businesses?
CRM helps businesses manage comprehensive customer relationships, understand customers 360 degrees, optimize sales processes, and manage sales teams. Improve team productivity, analyze business performance reports to make accurate decisions.
3. Does customer data stored on MISA AMIS CRM ensure data security?
MISA AMIS CRM applies ISO 27000 Information Security standards and has been evaluated and certified by competent organizations from the international organization ISO. Ensure customer and internal company information is at the highest level against risks such as being destroyed for any reason.
4. What is the connectivity of MISA AMIS CRM?
Ability to connect API with many systems: Voice IP, Email Marketing: Mailchimp, Zetamail...
5. How does MISA AMIS CRM software manage sales staff going to market?
Sales staff can easily schedule optimal routes to save time, and managers can easily monitor the work status of their subordinates. The route management feature is available on both website and mobile versions. Managers will capture a list of employees with statuses: active, absent, inactive. Managers can easily track the exact location of employees on the map.
6. How much does MISA AMIS CRM software cost?
MISA AMIS CRM solution is priced based on the number of users used
Standard package: 80,000 VND/user/month
Professional package: 100,000 VND/1 user/month
Enterprise package: 120,000 VND/1 user/month