Comprehensive management solution
For businesses accommodation & hotel services
MISA AMIS is specifically designed to address the unique challenges in operational and financial management within the hospitality industry, helping businesses optimize cost control processes, manage cash flow effectively, and achieve sustainable growth.
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Hospitality & hotel business
and the challenges in operational management
Service operations & Experience
Coordination between departments is still lacking, and information is not updated in a timely manner.
Difficult to control consumables, minibar, and additional services.
Maintenance processes are not standardised.
Customer experience is easily disrupted due to a lack of operational links.
Supply management & Consumables
Difficult to manage a large quantity of diverse supplies.
Difficult to control expiration dates and storage conditions.
Lack of demand forecasting ability, leading to surplus or shortage of supplies.
Difficult to track inventory and transfer supplies between departments.
Financial and Human Resources Management
Lack of detailed revenue data to develop appropriate stimulus policies.
Difficulties in reconciling payments and managing debts with partners and group clients.
Cost control in operations is not timely, leading to resource waste.
Difficult to measure performance (KPI) to optimise business profits.
Rapid operation – Breakthrough revenue
Business operations & hotel management
“We’ve done the research and analysis, so you don’t have to”
Built on in-depth research and practical experience with over

350,000 businesses, MISA AMIS
delivers precise, industry-specific solutions at optimal cost.
Process management for seamless & intelligent operations
Minimize time and costs while maximizing efficiency and profitability.
Financial accounting management
Accounting and cost analysis to optimise spending.
A visual, accurate data system that supports quick decision-making.
Automatically allocate revenue by service source.
Manage payments and debt reconciliation with partners and agents.
Sales management
Build a 360-degree customer data profile to comprehensively capture needs and accommodation history.
Manage selling prices and revenue by customer, agent, and sales channel.
Track contracts and payment progress.
Flexibly manage service packages and promotional programs.
Purchase Management
Centralised management of procurement plans and requirements.
Selecting the optimal supplier in terms of cost and quality.
Effective control of materials, food, chemicals, and hotel equipment.
Management of contracts with travel partners and travel agencies.
Human Resource Management
Flexible shift scheduling and timekeeping for various departments: administration, reception, service staff, etc.
Digitising records, procedures, and HR processes, establishing a professional management system.
Real-time HR management, tracking employee attendance, resignations, and fluctuations.
Warehouse Management
Manage goods by code, specifications, and storage location.
Real-time inventory tracking.
Effectively control supplies, food, and expiration dates.
Monitor distribution and transfer of materials between departments.
Process and task management
Standardising operational processes, enhancing efficiency and reducing waste.
Planning, cost control, and resource optimisation.
Quality control of services, reducing errors and supporting decision-making.
Digital management of rooms, services, and facility maintenance.
Operations Management
Comprehensive process system automation.
Digital transformation with electronic document signing activities.
Social networking platform connecting employees and corporate culture.
Note-taking Assistant for storing documents, processes, regulations, etc.
Leverage technology to lead
Open connection
Easily integrates with other sources, a comprehensive system that helps businesses operate more efficiently and seamlessly.
Automation
Automate processes, reduce time to allow you to focus on strategic tasks.
Data synchronisation
Interconnected data, minimising the risk of manual errors.
Numbers that speak
Track key metrics to make data-driven decisions that optimize business processes and profitability.
Maximize acceleration with the MISA AVA digital assistant
With its learning and analytical capabilities, MISA AVA helps users improve productivity by up to 75%, while also providing recommendations and helping managers make important decisions based on tabular data and intelligent reports.
MISA is proud to be a Made-in-Vietnam product with international quality
Developed to best fit the practical needs of Vietnamese users while meeting international standards.
Nguyen Van Phung
Mr. Nguyen Van Phung
Former Director of the Large Enterprise Tax Management Department
MISA regularly holds seminars to update its clients on the latest regulations regarding tax policy and tax management.
Nguyen Thi Hien
Ms. Nguyen Thi Hien
Chief Accountant of FapTV Entertainment LLC
For over 15 years, Hiền has consistently trusted MISA software for her work. More than anything, MISA has a very enthusiastic and dynamic team of consultants and support staff.
Nguyen Manh Hung
Mr. Nguyen Manh Hung
Former Minister of Information and Communications
Having a company like MISA in the country is very valuable and worthy of respect. MISA’s products are used in 15 countries around the world, which is a source of pride for Vietnam.
Trusted developer of a unified enterprise
management platform in Vietnam
With 30 years of reputable development, MISA AMIS is a trusted enterprise management platform currently used by over
350,000 organizations.
Gold Cup
Sao Khue
Most Popular Product Voted by Consumers in 2010
Make in Vietnam Gold Award
ASOCIO Outstanding ICT Company Award 2018
Start your digital transformation today!
Don’t let your business fall behind in the technology race. Let us help you optimize your processes in the smartest way.
Predict market trends
Deliver effective post-sales customer care
Smart advertising
Detailed inventory management for supplies and food & beverages
Service workforce management
Financial management
Clear and detailed reporting & analytics
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