Restaurant and food service business
AND CHALLENGES in operational management

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Manual operations – Lack of connectivity – Difficulty in scaling
  • Data synchronization issues between branches lead to delays in controlling revenue, inventory, and ingredients.
  • Table reservation, ordering, serving, and payment management are not seamlessly integrated, leading to errors and customer dissatisfaction.
  • Lack of an alert system for expiring inventory, low ingredients, causing waste or stockouts.
  • Difficulties in standardizing service – processing – operational procedures across multiple locations.
  • Expanding new branches is time-consuming and lacks system synchronization.
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Financial – cost – business performance management lacks transparency
  • Inability to strictly control ingredient quantities leads to losses and wastage.
  • Difficulty in analyzing profits by dish, brand, or branch.
  • Manual reconciliation of revenue – costs – promotions, prone to errors and fraud.
  • Lack of immediate reports to make quick decisions on pricing, promotional programs, or loss cutting.
  • Inability to track operational performance by time slot, day, or location.
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Human resources – training – customer experience management remains manual
  • Difficulty in flexible shift scheduling according to peak – off-peak hours, causing staff shortages.
  • Inability to measure serving productivity, sales performance of each employee.
  • Lack of a standardized internal training management system for new employees by brand.
  • No tools for customer management and care, easily losing loyal customers.
  • Customer feedback is not recorded and processed in a timely manner, affecting brand reputation.
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“We have researched and analyzed, so you don’t have to do it anymore!”
Developed from in-depth research and practical experience with over 250,000 enterprises, MISA AMIS provides accurate solutions according to industry needs with optimal costs.
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AMIS AMIS

Leading digital transformation solution trusted in
VIETNAM

Seamless & Smart Operations Process Management

Minimize time & costs, increase efficiency & profits.
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Purchasing management
  • Automate purchasing processes
  • Centrally manage procurement plans and requirements
  • Evaluate suppliers and suggest optimal choices
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Inventory management
  • Control goods by multiple criteria: units, packaging specifications, product codes, lot numbers, expiration dates, storage locations
  • Update warehouse inventory quantities in real-time
  • Optimize warehouse operations through various modern automation features
  • Automatically plan and optimize delivery routes
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Financial accounting management
  • Track revenue by agent, order, contract
  • Control expenses across multiple categories
  • Real-time, visual inventory tracking
  • Regularly updated system of circulars and decrees
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Sales management
  • Manage 360-degree customer information, prevent loss
  • Track sales by agent, order, contract
  • Set up and manage pricing policies by customer and item
  • Accurate and comprehensive reporting system
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Human resource management
  • Automatically collect and filter CVs from third parties
  • Systematize HR records
  • Flexible, modern attendance management and comprehensive, accurate salary cost tracking
  • Comprehensive, transparent personnel evaluation
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Operations management
  • Comprehensive process automation system.
  • Digital transformation with electronic document signing activities
  • Social network platform to connect employees and corporate culture
  • Note assistant helps store documents, processes, regulations…

Leverage technology TO LEAD

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Open connectivity
Easy integration with other sources, comprehensive system helps businesses operate more efficiently and seamlessly.
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Automation
Automate processes, reduce time to help you focus on strategic work.
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Data synchronization
Interconnected data, minimize manual error risks.

Numbers that SPEAK

Track important metrics to help you make data-driven decisions
to optimize business processes and profits.
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Maximize acceleration with
MISA AVA DIGITAL ASSISTANT

With learning and analytical capabilities, MISA AVA supports users to optimize up to 75% productivity, while providing suggestions and helping administrators make important decisions based on smart charts and reports.
MISA
MISA IS PROUD TO BE A
MADE IN VIETNAM PRODUCT WITH INTERNATIONAL QUALITY!
Developed to best suit the practical characteristics of users in Vietnam but meeting international standards.
“From the beginning, MISA has followed the direction of product development and Made in Vietnam spirit… You have succeeded and created Vietnamese products, Vietnamese brands.”
Mr. Nguyen Manh Hung
Mr. Nguyen Manh Hung
Minister of Information & Communications

Developer of the most trusted unified enterprise management platform
IN VIETNAM

With 30 years of development credibility, MISA AMIS is currently the most trusted enterprise management platform, with over 170,000 organizational customers using it. MISA AMIS’s mission is to develop platforms, software and IT services to help customers perform work in new, more productive and efficient ways.
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