For travel enterprises
AND CHALLENGES in operational management

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Manual operations – tour organization processes lack synchronization
  • Each department uses separate management tools (Excel, Zalo, email), leading to tour information discrepancies
  • Manual tour planning, coordinating vehicles, tour guides, restaurants, hotels, prone to duplication or omission
  • Difficult to grasp and analyze timely revenue, costs, profit and loss by tour type, contract, sales team, sales channel
  • Difficulties in managing customer debts (deposits, outstanding amounts) leading to confusion during contract settlement and revenue loss
  • Difficult to manage multiple simultaneous tour departures or customize according to group customer needs
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Financial management – tour costing – profit not optimized
  • Difficult to control actual tour costs compared to plan due to flexible expenses during organization
  • Manual tour pricing, prone to discrepancies between quotes and actual revenue – expenses
  • No system to analyze profit margins by tour, route or sales staff
  • Receipt creation, invoicing, tracking debts of group customers – agents – partners not yet automated
  • Accounting and operations not synchronized, causing discrepancies in revenue and cost data
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Difficult to expand business and provide effective customer care
  • No CRM to store customer journey, tour booking history, travel preferences…
  • Post-tour customer care still manual, easy to miss potential customers for next tours
  • Lack of tools to evaluate satisfaction levels and feedback after each tour for service improvement
  • Difficult to track individual sales staff performance, unclear who is handling which customers
  • Lack of visual reporting system to support management decisions on products, sales channels, target markets
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“We have researched and analyzed, so you don’t have to do it anymore!”
Developed from in-depth research and practical experience with over 250,000 enterprises, MISA AMIS provides accurate solutions according to industry needs with optimal costs.
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AMIS AMIS

Leading digital transformation solution trusted in
VIETNAM

SEAMLESS & SMART operational process management

Minimize time & costs, increase efficiency & profits.
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Process and task management
  • Build and standardize tour organization processes from service booking to post-trip evaluation
  • Tour-related tasks are clearly assigned, progress transparently tracked with alerts for delay risks
  • Departments like operations, sales, accounting can coordinate on the same system, reducing errors and information duplication
  • Track overall work status of each tour, each employee or department on one visual interface
  • Software creates an open connection platform with other specialized enterprise data
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Financial accounting management
  • Track revenue by airline, product, market
  • Report delivery status by order to ensure on-time delivery
  • Control costs across multiple categories
  • Real-time, visual, accurate reporting data
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Sales management
  • Manage 360-degree customer information, prevent loss
  • Track sales by agent, order, contract
  • Set up and manage pricing policies by customer and product
  • Accurate and comprehensive reporting system
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Human resource management
  • Automatically collect and filter CVs from third parties
  • Systematize HR records
  • Flexible, modern attendance management and comprehensive, accurate salary cost tracking
  • Comprehensive, transparent personnel evaluation
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Operations management
  • Comprehensive process automation system.
  • Digital transformation with electronic document signing activities
  • Social network platform to connect employees and corporate culture
  • Note assistant helps store documents, processes, regulations…

Leverage technology TO LEAD

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Open connectivity
Easy integration with other sources, comprehensive system helps businesses operate more efficiently and seamlessly.
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Automation
Automate processes, reduce time to help you focus on strategic work.
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Data synchronization
Interconnected data, minimize manual error risks.

Numbers that SPEAK

Track important metrics to help you make data-driven decisions
to optimize business processes and profits.
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Maximize acceleration with
MISA AVA DIGITAL ASSISTANT

With learning and analytical capabilities, MISA AVA supports users to optimize up to 75% productivity, while providing suggestions and helping administrators make important decisions based on smart charts and reports.
MISA
MISA IS PROUD TO BE A
MADE IN VIETNAM PRODUCT WITH INTERNATIONAL QUALITY!
Developed to best suit the practical characteristics of users in Vietnam but meeting international standards.
“From the beginning, MISA has followed the direction of product development and Made in Vietnam spirit… You have succeeded and created Vietnamese products, Vietnamese brands.”
Mr. Nguyen Manh Hung
Mr. Nguyen Manh Hung
Minister of Information & Communications

Developer of the most trusted unified enterprise management platform
IN VIETNAM

With 30 years of development credibility, MISA AMIS is currently the most trusted enterprise management platform, with over 170,000 organizational customers using it. MISA AMIS’s mission is to develop platforms, software and IT services to help customers perform work in new, more productive and efficient ways.
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