For travel enterprises
AND CHALLENGES in operational management
Manual operations – tour organization processes lack synchronization
- Each department uses separate management tools (Excel, Zalo, email), leading to tour information discrepancies
- Manual tour planning, coordinating vehicles, tour guides, restaurants, hotels, prone to duplication or omission
- Difficult to grasp and analyze timely revenue, costs, profit and loss by tour type, contract, sales team, sales channel
- Difficulties in managing customer debts (deposits, outstanding amounts) leading to confusion during contract settlement and revenue loss
- Difficult to manage multiple simultaneous tour departures or customize according to group customer needs
Financial management – tour costing – profit not optimized
- Difficult to control actual tour costs compared to plan due to flexible expenses during organization
- Manual tour pricing, prone to discrepancies between quotes and actual revenue – expenses
- No system to analyze profit margins by tour, route or sales staff
- Receipt creation, invoicing, tracking debts of group customers – agents – partners not yet automated
- Accounting and operations not synchronized, causing discrepancies in revenue and cost data
Difficult to expand business and provide effective customer care
- No CRM to store customer journey, tour booking history, travel preferences…
- Post-tour customer care still manual, easy to miss potential customers for next tours
- Lack of tools to evaluate satisfaction levels and feedback after each tour for service improvement
- Difficult to track individual sales staff performance, unclear who is handling which customers
- Lack of visual reporting system to support management decisions on products, sales channels, target markets
MISA AMIS – Unified enterprise management solution
Meeting all business processes and needs of Travel enterprises in one system
Accounting
Automate accounting work, provide accurate and timely inventory data and reports
CRM
Understand customers, optimize sales processes and increase revenue
Purchasing
Evaluate and select suppliers, build and control purchasing processes strictly
Timekeeping
Automate timekeeping, attendance summary and effectively manage leave, business trips, overtime
Payroll
Automatically calculate salaries and control salary costs effectively and accurately
HR Information
Manage multi-dimensional employee data, digitize all HR procedures
Process
Automate and control enterprise processes optimally
Task
Assign and manage tasks optimally and efficiently, increase enterprise productivity
“We have researched and analyzed, so you don’t have to do it anymore!”
Developed from in-depth research and practical experience with over
250,000 enterprises, MISA AMIS provides accurate solutions according to industry needs with optimal costs.
SEAMLESS & SMART operational process management
Minimize time & costs, increase efficiency & profits.
Process and task management
- Build and standardize tour organization processes from service booking to post-trip evaluation
- Tour-related tasks are clearly assigned, progress transparently tracked with alerts for delay risks
- Departments like operations, sales, accounting can coordinate on the same system, reducing errors and information duplication
- Track overall work status of each tour, each employee or department on one visual interface
- Software creates an open connection platform with other specialized enterprise data
Financial accounting management
- Track revenue by airline, product, market
- Report delivery status by order to ensure on-time delivery
- Control costs across multiple categories
- Real-time, visual, accurate reporting data
Sales management
- Manage 360-degree customer information, prevent loss
- Track sales by agent, order, contract
- Set up and manage pricing policies by customer and product
- Accurate and comprehensive reporting system
Human resource management
- Automatically collect and filter CVs from third parties
- Systematize HR records
- Flexible, modern attendance management and comprehensive, accurate salary cost tracking
- Comprehensive, transparent personnel evaluation
Operations management
- Comprehensive process automation system.
- Digital transformation with electronic document signing activities
- Social network platform to connect employees and corporate culture
- Note assistant helps store documents, processes, regulations…
Leverage technology TO LEAD
Open connectivity
Easy integration with other sources, comprehensive system helps businesses operate more efficiently and seamlessly.
Automation
Automate processes, reduce time to help you focus on strategic work.
Data synchronization
Interconnected data, minimize manual error risks.
Numbers that SPEAK
Track important metrics to help you make data-driven decisions
to optimize business processes and profits.
to optimize business processes and profits.
Maximize acceleration with
MISA AVA DIGITAL ASSISTANT
With learning and analytical capabilities, MISA AVA supports users to optimize up to 75% productivity,
while providing suggestions and helping administrators make important decisions based
on smart charts and reports.
MISA IS PROUD TO BE A
MADE IN VIETNAM PRODUCT WITH INTERNATIONAL QUALITY!
MADE IN VIETNAM PRODUCT WITH INTERNATIONAL QUALITY!
Developed to best suit the practical characteristics of users in Vietnam but meeting international standards.
“From the beginning, MISA has followed the direction of product development and Made in Vietnam spirit…
You have succeeded and created Vietnamese products, Vietnamese brands.”
Mr. Nguyen Manh Hung
Minister of Information & Communications
Developer of the most trusted unified enterprise management platform
IN VIETNAM
With 30 years of development credibility, MISA AMIS is currently the most trusted enterprise management platform, with over 170,000 organizational customers using it.
MISA AMIS’s mission is to develop platforms, software and IT services to help customers perform work in new, more productive and efficient ways.
Vietnam Digital Transformation Award VDCA
Outstanding Technology Enterprise at ASOCIO
First Prize Asia Pacific IT – APICTA
Labor Medal Second Class
Sao Khue Title
TOP 10 Outstanding IT Enterprises with Industry 4.0 Technology Capabilities
First Prize Asia Pacific IT – APICTA
Gold Cup
Most favored product voted by consumers
Gold Award Make in Vietnam
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0904 885 833
https://amis.misa.vn/
