{"id":73363,"date":"2022-12-06T15:26:20","date_gmt":"2022-12-06T08:26:20","guid":{"rendered":"http:\/\/amis.misa.vn\/?p=73363"},"modified":"2024-06-20T11:22:23","modified_gmt":"2024-06-20T04:22:23","slug":"thu-xin-loi-khach-hang","status":"publish","type":"post","link":"https:\/\/amis.misa.vn\/73363\/thu-xin-loi-khach-hang\/","title":{"rendered":"M\u1eabu th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng th\u00f4ng d\u1ee5ng x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1 hi\u1ec7u qu\u1ea3"},"content":{"rendered":"<p style=\"text-align: justify;\"><b>Trong qu\u00e1 tr\u00ecnh kinh doanh, nh\u1eefng s\u1ef1 c\u1ed1 x\u1ea3y ra l\u00e0 \u0111i\u1ec1u kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi. L\u00fac n\u00e0y, doanh nghi\u1ec7p c\u1ea7n \u0111\u1ebfn nh\u1eefng b\u1ee9c th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng \u0111\u1ec3 g\u1eedi l\u1eddi xin l\u1ed7i k\u00e8m theo c\u00e1ch x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1. H\u00e3y c\u00f9ng MISA AMIS t\u00ecm hi\u1ec3u v\u1ec1 th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y.<\/b><\/p>\n<h2 style=\"text-align: justify;\"><strong>I. Th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng l\u00e0 g\u00ec?<\/strong><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng l\u00e0 nh\u1eefng m\u1eabu th\u01b0 ho\u1eb7c m\u1eabu email m\u00e0 doanh nghi\u1ec7p g\u1eedi \u0111\u1ebfn kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh. Qua th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng, doanh nghi\u1ec7p c\u1ea7n \u0111\u01b0a ra l\u1eddi xin l\u1ed7i v\u00e0 gi\u1ea3i th\u00edch cho nh\u1eefng l\u1ed7i v\u1ec1 s\u1ea3n ph\u1ea9m hay d\u1ecbch v\u1ee5 m\u00e0 doanh nghi\u1ec7p m\u1eafc ph\u1ea3i.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u0110\u1ed1i v\u1edbi th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng, doanh nghi\u1ec7p l\u00e0 b\u00ean m\u1eafc l\u1ed7i v\u00e0 c\u1ea7n ph\u1ea3i th\u1ec3 hi\u1ec7n \u0111\u01b0\u1ee3c th\u00e1i \u0111\u1ed9 ch\u00e2n th\u00e0nh nh\u1ea5t trong n\u1ed9i dung th\u01b0 c\u1ee7a m\u00ecnh khi g\u1eedi t\u1edbi kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Tr\u00ean th\u1ef1c t\u1ebf, kh\u00f4ng doanh nghi\u1ec7p kinh doanh n\u00e0o c\u00f3 th\u1ec3 ho\u00e0n to\u00e0n ho\u00e0n h\u1ea3o 100% v\u00e0 kh\u00f4ng bao gi\u1edd m\u1eafc l\u1ed7i. V\u00ec m\u1ed9t l\u00fd do n\u00e0o \u0111\u00f3 m\u00e0 doanh nghi\u1ec7p c\u00f3 th\u1ec3 s\u1ebd giao sai s\u1ea3n ph\u1ea9m hay s\u1ea3n ph\u1ea9m ch\u01b0a \u0111\u1ea1t ch\u1ea5t l\u01b0\u1ee3ng t\u1ed1t. Khi \u0111\u00f3, doanh nghi\u1ec7p s\u1ebd c\u1ea7n vi\u1ebft th\u01b0 xin l\u1ed7i \u0111\u1ec3 tr\u00ecnh b\u00e0y v\u1ec1 s\u1ef1 c\u1ed1 kh\u00f4ng mong mu\u1ed1n v\u00e0 tr\u00ecnh b\u00e0y r\u00f5 r\u00e0ng gi\u1ea3i ph\u00e1p t\u1edbi kh\u00e1ch h\u00e0ng.\u00a0<\/span><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/amis.misa.vn\/73363\/thu-xin-loi-khach-hang\/#V_Tai_mau_thu_xin_loi_khach_hang\"><span style=\"font-size: 14pt;\">T\u1ea2I MI\u1ec4N PH\u00cd C\u00c1C M\u1eaaU TH\u01af XIN L\u1ed6I KH\u00c1CH H\u00c0NG CH\u00c2N TH\u00c0NH NH\u1ea4T<\/span><\/a><\/p>\n<figure id=\"attachment_73372\" aria-describedby=\"caption-attachment-73372\" style=\"width: 740px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-73372\" src=\"\/wp-content\/uploads\/2022\/11\/thu-xin-loi-khach-hang-5.jpg\" alt=\"Th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng l\u00e0 g\u00ec?\" width=\"740\" height=\"389\" srcset=\"\/wp-content\/uploads\/2022\/11\/thu-xin-loi-khach-hang-5.jpg 740w, \/wp-content\/uploads\/2022\/11\/thu-xin-loi-khach-hang-5-500x263.jpg 500w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/><figcaption id=\"caption-attachment-73372\" class=\"wp-caption-text\">Th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng l\u00e0 g\u00ec<\/figcaption><\/figure>\n<h2 style=\"text-align: justify;\"><strong>II. Khi n\u00e0o c\u1ea7n g\u1eedi th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng?<\/strong><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Khi doanh nghi\u1ec7p g\u00e2y ra s\u1ef1 c\u1ed1 v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m hay g\u00e2y n\u00ean s\u1ef1 ch\u1eadm tr\u1ec5 n\u00e0o \u0111\u00f3 trong v\u1ea5n \u0111\u1ec1 giao h\u00e0ng, doanh nghi\u1ec7p c\u1ea7n g\u1eedi th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng \u0111\u1ec3 gi\u1ea3i th\u00edch v\u1ec1 s\u1ef1 c\u1ed1 n\u00e0y.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Ngo\u00e0i ra, v\u00ec m\u1ed9t v\u00e0i l\u00fd do n\u00e0o \u0111\u00f3 m\u00e0 doanh nghi\u1ec7p c\u00f3 th\u1ec3 cung c\u1ea5p d\u1ecbch v\u1ee5 ch\u01b0a \u0111\u01b0\u1ee3c t\u1ed1t v\u00e0 ch\u01b0a \u0111\u01b0\u1ee3c t\u1eadn t\u00ecnh ho\u1eb7c c\u00f2n sai s\u00f3t th\u00ec doanh nghi\u1ec7p c\u0169ng c\u1ea7n g\u1eedi th\u01b0 \u0111\u1ec3 xin l\u1ed7i kh\u00e1ch h\u00e0ng. B\u00ean c\u1ea1nh \u0111\u00f3, khi doanh nghi\u1ec7p nh\u1eadn \u0111\u01b0\u1ee3c <\/span><a href=\"https:\/\/amis.misa.vn\/65013\/feedback-khach-hang\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">feedback<\/span><\/a><span style=\"font-weight: 400;\"> kh\u00f4ng t\u1ed1t v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean c\u00e1c k\u00eanh m\u1ea1ng x\u00e3 h\u1ed9i th\u00ec n\u00ean vi\u1ebft th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng.\u00a0<\/span><\/p>\n<h2 style=\"text-align: left;\"><strong>III. Nh\u1eefng n\u1ed9i dung c\u1ea7n c\u00f3 trong m\u1ed9t b\u1ee9c th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng<\/strong><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u0110\u1ec3 t\u1ea1o n\u00ean m\u1ed9t b\u1ee9c th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 v\u00e0 chu\u1ea9n kh\u00f4ng c\u1ea7n ch\u1ec9nh, doanh nghi\u1ec7p c\u1ea7n c\u00f3 nh\u1eefng n\u1ed9i dung ch\u00ednh v\u00e0 quan tr\u1ecdng d\u01b0\u1edbi \u0111\u00e2y.<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>1. Ph\u1ea7n m\u1edf \u0111\u1ea7u c\u1ee7a th\u01b0\u00a0<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">T\u01b0\u01a1ng t\u1ef1 nh\u01b0 nh\u1eefng b\u1ee9c th\u01b0 v\u00e0 m\u1eabu email g\u1eedi t\u1edbi kh\u00e1ch h\u00e0ng hay <\/span><a href=\"https:\/\/amis.misa.vn\/21473\/phan-mem-email-marketing-tot-nhat\/\"><span style=\"font-weight: 400;\">email marketing<\/span><\/a><span style=\"font-weight: 400;\">, m\u1ed9t b\u1ee9c th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng c\u0169ng c\u1ea7n c\u00f3 ph\u1ea7n m\u1edf \u0111\u1ea7u.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u1ede ph\u1ea7n m\u1edf \u0111\u1ea7u, doanh nghi\u1ec7p n\u00ean ch\u00fa \u00fd \u0111\u1ebfn nh\u1eefng y\u1ebfu t\u1ed1 quan tr\u1ecdng c\u1ea7n c\u00f3 nh\u01b0\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Th\u1eddi gian<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u1ecba \u0111i\u1ec3m<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ti\u00eau \u0111\u1ec1 th\u01b0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">M\u1ee5c \u0111\u00edch vi\u1ebft th\u01b0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ng\u01b0\u1eddi nh\u1eadn l\u00e0 ai<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">B\u00ean c\u1ea1nh \u0111\u00f3, \u0111\u1ec3 t\u0103ng ph\u1ea7n trang tr\u1ecdng cho b\u1ee9c th\u01b0, doanh nghi\u1ec7p c\u1ea7n s\u1eed d\u1ee5ng t\u1eeb \u201cK\u00ednh g\u1eedi\u201d + \u201cQu\u00fd kh\u00e1ch h\u00e0ng\u201d. \u0110\u1ed1i v\u1edbi th\u01b0 b\u1eb1ng ti\u1ebfng Anh, doanh nghi\u1ec7p c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng t\u1eeb \u201cDear\u201d + \u201cName of the customers\u201d.<\/span><\/p>\n<figure id=\"attachment_73368\" aria-describedby=\"caption-attachment-73368\" style=\"width: 740px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-73368\" src=\"\/wp-content\/uploads\/2022\/11\/thu-xin-loi-khach-hang-3.jpg\" alt=\"Ph\u1ea7n m\u1edf \u0111\u1ea7u c\u1ee7a th\u01b0\u00a0\" width=\"740\" height=\"420\" srcset=\"\/wp-content\/uploads\/2022\/11\/thu-xin-loi-khach-hang-3.jpg 740w, \/wp-content\/uploads\/2022\/11\/thu-xin-loi-khach-hang-3-500x284.jpg 500w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/><figcaption id=\"caption-attachment-73368\" class=\"wp-caption-text\">Ph\u1ea7n m\u1edf \u0111\u1ea7u c\u1ee7a th\u01b0<\/figcaption><\/figure>\n<h3 style=\"text-align: justify;\"><strong>2. Ph\u1ea7n n\u1ed9i dung ch\u00ednh c\u1ee7a th\u01b0<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u1ede ph\u1ea7n n\u1ed9i dung ch\u00ednh c\u1ee7a th\u01b0, doanh nghi\u1ec7p c\u1ea7n c\u00f3 nh\u1eefng n\u1ed9i dung ch\u00ednh nh\u01b0:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gi\u1edbi thi\u1ec7u s\u01a1 l\u01b0\u1ee3c v\u1ec1 doanh nghi\u1ec7p<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u1ede ph\u1ea7n n\u00e0y, tr\u01b0\u1edbc khi \u0111\u1ec1 c\u1eadp \u0111\u1ebfn s\u1ef1 c\u1ed1 v\u00e0 nh\u1eefng sai s\u00f3t, doanh nghi\u1ec7p c\u1ea7n gi\u1edbi thi\u1ec7u s\u01a1 l\u01b0\u1ee3c v\u1ec1 doanh nghi\u1ec7p: doanh nghi\u1ec7p kinh doanh trong l\u0129nh v\u1ef1c g\u00ec, ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n \u0111ang vi\u1ebft th\u01b0 l\u00e0 ai, gi\u1eef ch\u1ee9c v\u1ee5 g\u00ec,&#8230;\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">L\u1eddi gi\u1edbi thi\u1ec7u s\u1ebd g\u00f3p ph\u1ea7n l\u00e0m t\u0103ng uy t\u00edn v\u00e0 t\u1ea1o ra m\u1ed1i li\u00ean k\u1ebft gi\u1eefa doanh nghi\u1ec7p v\u1edbi kh\u00e1ch h\u00e0ng.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gi\u1ea3i th\u00edch s\u1ef1 c\u1ed1 v\u00e0 \u0111\u01b0a ra l\u1eddi xin l\u1ed7i<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Sau ph\u1ea7n gi\u1edbi thi\u1ec7u v\u1ec1 doanh nghi\u1ec7p, ng\u01b0\u1eddi vi\u1ebft th\u01b0 c\u1ea7n t\u1eadp trung v\u00e0o vi\u1ec7c gi\u1ea3i th\u00edch s\u1ef1 c\u1ed1 v\u00e0 \u0111\u01b0a ra l\u1eddi xin l\u1ed7i kh\u00e1ch h\u00e0ng. \u1ede ph\u1ea7n n\u00e0y, h\u00e3y c\u1ed1 g\u1eafng truy\u1ec1n t\u1ea3i s\u1ef1 ch\u00e2n th\u00e0nh nhi\u1ec1u nh\u1ea5t c\u00f3 th\u1ec3 \u0111\u1ec3 t\u1ea1o thi\u1ec7n c\u1ea3m cho kh\u00e1ch h\u00e0ng. <\/span><span style=\"font-weight: 400;\">\u0110\u1ed3ng th\u1eddi, \u0111\u00e2y c\u0169ng l\u00e0 c\u00e1ch gi\u1eef g\u00ecn h\u00ecnh \u1ea3nh v\u00e0 t\u1ea1o n\u00ean uy t\u00edn cho doanh nghi\u1ec7p.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u0110i\u1ec1u quan tr\u1ecdng \u1edf \u0111\u00e2y l\u00e0 b\u1ea1n c\u1ea7n th\u1ec3 hi\u1ec7n s\u1ef1 th\u00e0nh th\u1eadt, ch\u00e2n th\u00e0nh v\u00e0 xin l\u1ed7i, th\u1eeba nh\u1eadn l\u1ed7i sai \u0111\u1ec3 t\u1eeb \u0111\u00f3 \u0111\u01b0a ra gi\u1ea3i ph\u00e1p cho v\u1ea5n \u0111\u1ec1.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tr\u00ecnh b\u00e0y v\u1ec1 nguy\u00ean nh\u00e2n s\u1ef1 c\u1ed1<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u1ede ph\u1ea7n ti\u1ebfp theo, doanh nghi\u1ec7p c\u1ea7n tr\u00ecnh b\u00e0y v\u1ec1 nguy\u00ean nh\u00e2n g\u00e2y n\u00ean s\u1ef1 c\u1ed1 n\u00e0y cho kh\u00e1ch h\u00e0ng. \u0110\u1ed1i v\u1edbi ph\u1ea7n gi\u1ea3i th\u00edch nguy\u00ean nh\u00e2n, n\u1ed9i dung n\u00e0y ch\u1ec9 n\u00ean g\u00f3i g\u1ecdn trong 1 \u0111\u1ebfn 2 c\u00e2u. N\u1ebfu gi\u1ea3i th\u00edch qu\u00e1 d\u00e0i d\u00f2ng, kh\u00e1ch h\u00e0ng s\u1ebd c\u00f3 \u1ea5n t\u01b0\u1ee3ng kh\u00f4ng t\u1ed1t l\u00e0 doanh nghi\u1ec7p \u0111ang b\u00e0o ch\u1eefa, che gi\u1ea5u l\u1ed7i c\u1ee7a m\u00ecnh<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u1ec1 xu\u1ea5t gi\u1ea3i ph\u00e1p cho v\u1ea5n \u0111\u1ec1<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Sau khi \u0111\u00e3 th\u1eeba nh\u1eadn l\u1ed7i sai, \u0111i\u1ec1u quan tr\u1ecdng nh\u1ea5t l\u00e0 doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111\u1ec1 xu\u1ea5t gi\u1ea3i ph\u00e1p gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. Doanh nghi\u1ec7p c\u1ea7n ch\u1ee7 \u0111\u1ed9ng l\u00e0m nh\u1eefng vi\u1ec7c c\u00f3 l\u1ee3i cho kh\u00e1ch h\u00e0ng sau khi g\u00e2y n\u00ean s\u1ef1 c\u1ed1 ngo\u00e0i mong mu\u1ed1n. Gi\u1ea3i ph\u00e1p \u1edf \u0111\u00e2y c\u00f3 th\u1ec3 bao g\u1ed3m vi\u1ec7c ho\u00e0n tr\u1ea3 l\u1ea1i ti\u1ec1n, gi\u1ea3m gi\u00e1 hay c\u00f3 nh\u1eefng \u01b0u \u0111\u00e3i kh\u00e1c cho kh\u00e1ch h\u00e0ng,&#8230;\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng b\u1ecf qua l\u1ed7i c\u1ee7a m\u00ecnh<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u1ede n\u1ed9i dung n\u00e0y c\u1ee7a th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng, doanh nghi\u1ec7p c\u1ea7n thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng th\u00f4ng c\u1ea3m v\u00e0 b\u1ecf qua l\u1ed7i c\u1ee7a m\u00ecnh. L\u1eddi c\u1ea7u ch\u00e2n th\u00e0nh s\u1ebd h\u01a1n nhi\u1ec1u so v\u1edbi nh\u1eefng l\u1eddi xin l\u1ed7i s\u00e1o r\u1ed7ng. C\u00f3 th\u1ec3 kh\u00e1ch h\u00e0ng s\u1ebd c\u00f2n ghi nh\u1edb l\u1ed7i c\u1ee7a doanh nghi\u1ec7p nh\u01b0ng h\u1ecd kh\u00f4ng c\u00f2n kh\u00f3 ch\u1ecbu nh\u01b0 l\u00fac ban \u0111\u1ea7u n\u1eefa.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u1ede ph\u1ea7n thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng, doanh nghi\u1ec7p c\u00f3 th\u1ec3 vi\u1ebft nh\u01b0: \u201cCh\u00fang t\u00f4i mong Qu\u00fd kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 b\u1ecf qua sai s\u00f3t l\u1ea7n n\u00e0y c\u1ee7a ch\u00fang t\u00f4i. Ch\u00fang t\u00f4i ch\u1eafc ch\u1eafn kh\u00f4ng \u0111\u1ec3 vi\u1ec7c n\u00e0y x\u1ea3y ra l\u1ea7n th\u1ee9 2\u201d.<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>3. Ph\u1ea7n k\u1ebft th\u01b0<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Cu\u1ed1i c\u00f9ng, doanh nghi\u1ec7p c\u1ea7n ph\u1ea3i k\u1ebft l\u1ea1i th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh. \u1ede ph\u1ea7n n\u00e0y, doanh nghi\u1ec7p h\u00e3y m\u1ed9t l\u1ea7n n\u1eefa xin l\u1ed7i kh\u00e1ch h\u00e0ng v\u00e0 b\u00e0y t\u1ecf thi\u1ec7n ch\u00ed mu\u1ed1n kh\u00e1ch h\u00e0ng quay tr\u1edf l\u1ea1i s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 v\u1edbi l\u1eddi h\u1ee9a ch\u1eafc ch\u1eafn s\u1ebd kh\u00f4ng \u0111\u1ec3 sai s\u00f3t ti\u1ebfp di\u1ec5n l\u1ea7n th\u1ee9 2.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Ngo\u00e0i ra, h\u00e3y \u0111\u1ec3 l\u1ea1i l\u1eddi c\u1ea3m \u01a1n v\u00e0 l\u1eddi ch\u00e0o ch\u00e2n th\u00e0nh \u0111\u1ebfn kh\u00e1ch h\u00e0ng. Cu\u1ed1i th\u01b0, ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n doanh nghi\u1ec7p c\u1ea7n \u0111\u1ec3 l\u1ea1i ch\u1eef k\u00fd c\u1ee7a m\u00ecnh.\u00a0<\/span><\/p>\n<figure id=\"attachment_73367\" aria-describedby=\"caption-attachment-73367\" style=\"width: 740px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-73367\" src=\"\/wp-content\/uploads\/2022\/11\/thu-xin-loi-khach-hang-2.jpg\" alt=\"Nh\u1eefng n\u1ed9i dung c\u1ea7n c\u00f3 trong m\u1ed9t b\u1ee9c th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng\" width=\"740\" height=\"415\" srcset=\"\/wp-content\/uploads\/2022\/11\/thu-xin-loi-khach-hang-2.jpg 740w, \/wp-content\/uploads\/2022\/11\/thu-xin-loi-khach-hang-2-500x280.jpg 500w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/><figcaption id=\"caption-attachment-73367\" class=\"wp-caption-text\">Nh\u1eefng n\u1ed9i dung c\u1ea7n c\u00f3 trong m\u1ed9t b\u1ee9c th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng<\/figcaption><\/figure>\n<h2 style=\"text-align: justify;\"><strong>IV. C\u00e1c m\u1eabu th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng th\u00f4ng d\u1ee5ng<\/strong><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Doanh nghi\u1ec7p c\u00f3 th\u1ec3 tham kh\u1ea3o m\u1eabu th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng th\u00f4ng d\u1ee5ng d\u01b0\u1edbi \u0111\u00e2y. M\u1eddi qu\u00fd doanh nghi\u1ec7p t\u1ea3i nhanh c\u00e1c m\u1eabu th\u01b0 xin l\u1ed7i <strong><a href=\"https:\/\/amis.misa.vn\/73363\/thu-xin-loi-khach-hang\/#V_Tai_mau_thu_xin_loi_khach_hang\">T\u1ea0I \u0110\u00c2Y<\/a><\/strong>.<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>1. Th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng v\u00ec ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">K\u00ednh g\u1eedi Qu\u00fd kh\u00e1ch h\u00e0ng,<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Thay m\u1eb7t c\u00f4ng ty A, t\u00f4i l\u00e0 ______ (Ch\u1ee9c v\u1ee5 c\u1ee7a ng\u01b0\u1eddi g\u1eedi th\u01b0) g\u1eedi l\u1eddi xin l\u1ed7i \u0111\u1ebfn Qu\u00fd kh\u00e1ch h\u00e0ng v\u00ec nh\u1eefng tr\u1ea3i nghi\u1ec7m d\u1ecbch v\u1ee5 kh\u00f4ng t\u1ed1t t\u1ea1i c\u1eeda h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">L\u00fd do cho s\u1ef1 tr\u1ea3i nghi\u1ec7m kh\u00f4ng t\u1ed1t n\u00e0y c\u1ee7a Qu\u00fd kh\u00e1ch h\u00e0ng l\u00e0 _______ (N\u00eau l\u00ean l\u00fd do c\u1ee7a sai s\u00f3t)<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">T\u00f4i xin ph\u00e9p ho\u00e0n to\u00e0n ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 sai s\u00f3t n\u00e0y. <\/span><span style=\"font-weight: 400;\">T\u00f4i s\u1ebd ______ (\u0110\u1ec1 xu\u1ea5t gi\u1ea3i ph\u00e1p c\u1ee7a doanh nghi\u1ec7p).<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">T\u00f4i ch\u1eafc ch\u1eafn s\u1ef1 vi\u1ec7c n\u00e0y s\u1ebd kh\u00f4ng x\u1ea3y ra l\u1ea7n th\u1ee9 2 (Thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng \u0111\u1ec3 b\u1ecf qua sai s\u00f3t c\u1ee7a doanh nghi\u1ec7p).<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Ch\u00fang t\u00f4i lu\u00f4n s\u1eb5n s\u00e0ng ph\u1ee5c v\u1ee5 Qu\u00fd kh\u00e1ch h\u00e0ng trong t\u01b0\u01a1ng lai.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Mong Qu\u00fd kh\u00e1ch h\u00e0ng c\u00f3 m\u1ed9t ng\u00e0y t\u1ed1t l\u00e0nh,<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">(K\u00fd t\u00ean ng\u01b0\u1eddi g\u1eedi th\u01b0).<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>2. Th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng v\u00ec nh\u1eefng l\u1ed7i k\u1ef9 thu\u1eadt<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">K\u00ednh g\u1eedi Qu\u00fd kh\u00e1ch h\u00e0ng,<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Tr\u01b0\u1edbc ti\u00ean, t\u00f4i xin t\u1ef1 gi\u1edbi thi\u1ec7u t\u00f4i l\u00e0 ______ (Gi\u1edbi thi\u1ec7u v\u1ec1 ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n doanh nghi\u1ec7p \u0111\u1ec3 g\u1eedi th\u01b0 t\u1edbi kh\u00e1ch h\u00e0ng).<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Ch\u00fang t\u00f4i th\u00e0nh th\u1eadt xin l\u1ed7i khi th\u00f4ng b\u00e1o t\u1eeb ng\u00e0y \u2026. \u0110\u1ebfn ng\u00e0y\u2026., trang website c\u1ee7a ch\u00fang t\u00f4i \u0111\u00e3 x\u1ea3y ra s\u1ef1 c\u1ed1 v\u00ec k\u1ef9 thu\u1eadt g\u00e2y n\u00ean s\u1ef1 b\u1ea5t ti\u1ec7n cho Qu\u00fd kh\u00e1ch h\u00e0ng khi mua h\u00e0ng (N\u00eau l\u00ean v\u1ea5n \u0111\u1ec1 cho kh\u00e1ch h\u00e0ng).<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Ngay sau khi ph\u00e1t hi\u1ec7n ra l\u1ed7i k\u1ef9 thu\u1eadt, b\u1ed9 ph\u1eadn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i \u0111\u00e3 g\u1ecdi \u0111i\u1ec7n \u0111\u1ebfn kh\u00e1ch h\u00e0ng \u0111\u1ec3 th\u00f4ng b\u00e1o v\u1ec1 sai s\u00f3t.<\/span><span style=\"font-weight: 400;\"> Ch\u00fang t\u00f4i c\u0169ng \u0111\u00e3 c\u1eed b\u1ed9 ph\u1eadn k\u1ef9 thu\u1eadt s\u1eeda ch\u1eefa l\u1ed7i tr\u00ean website \u0111\u1ec3 t\u1ea1o n\u00ean tr\u1ea3i nghi\u1ec7m mua h\u00e0ng t\u1ed1t h\u01a1n cho Qu\u00fd kh\u00e1ch h\u00e0ng (\u0110\u1ec1 xu\u1ea5t gi\u1ea3i ph\u00e1p).<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Ch\u00fang t\u00f4i ch\u1eafc ch\u1eafn nh\u1eefng l\u1ed7i v\u1ec1 k\u1ef9 thu\u1eadt nghi\u1ec7m tr\u1ecdng n\u00e0y s\u1ebd kh\u00f4ng x\u1ea3y ra l\u1ea7n th\u1ee9 2. <\/span><span style=\"font-weight: 400;\">Ch\u00fang t\u00f4i hy v\u1ecdng s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 th\u00f4ng c\u1ea3m t\u1eeb ph\u00eda Qu\u00fd kh\u00e1ch h\u00e0ng (Thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng b\u1ecf qua cho s\u1ef1 c\u1ed1).<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">K\u00ednh ch\u00fac Qu\u00fd kh\u00e1ch h\u00e0ng m\u1ed9t ng\u00e0y t\u1ed1t l\u00e0nh.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">(K\u00fd t\u00ean)<\/span><\/p>\n<figure id=\"attachment_73369\" aria-describedby=\"caption-attachment-73369\" style=\"width: 740px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-73369\" src=\"\/wp-content\/uploads\/2022\/11\/thu-xin-loi-khach-hang-4.jpg\" alt=\"C\u00e1c m\u1eabu th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng th\u00f4ng d\u1ee5ng\" width=\"740\" height=\"492\" srcset=\"\/wp-content\/uploads\/2022\/11\/thu-xin-loi-khach-hang-4.jpg 740w, \/wp-content\/uploads\/2022\/11\/thu-xin-loi-khach-hang-4-500x332.jpg 500w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/><figcaption id=\"caption-attachment-73369\" class=\"wp-caption-text\">C\u00e1c m\u1eabu th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng th\u00f4ng d\u1ee5ng<\/figcaption><\/figure>\n<h3 style=\"text-align: justify;\"><strong>3. Th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m\u00a0<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">K\u00ednh g\u1eedi Qu\u00fd kh\u00e1ch h\u00e0ng,<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u0110\u1ea7u ti\u00ean, t\u00f4i xin t\u1ef1 gi\u1edbi thi\u1ec7u t\u00f4i l\u00e0 (T\u1ef1 gi\u1edbi thi\u1ec7u v\u1ec1 b\u1ea3n th\u00e2n). <\/span><span style=\"font-weight: 400;\">Trong th\u1eddi gian g\u1ea7n \u0111\u00e2y, ch\u00fang t\u00f4i nh\u1eadn \u0111\u01b0\u1ee3c nhi\u1ec1u ph\u1ea3n h\u1ed3i kh\u00f4ng t\u1ed1t v\u1ec1 kh\u00e1ch h\u00e0ng qua trang website v\u00e0 trang Facebook c\u1ee7a doanh nghi\u1ec7p ch\u00fang t\u00f4i.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">V\u1edbi v\u1ecb tr\u00ed l\u00e0 nh\u00e0 qu\u1ea3n l\u00fd, t\u00f4i xin g\u1eedi l\u1eddi xin l\u1ed7i ch\u00e2n th\u00e0nh nh\u1ea5t t\u1edbi Qu\u00fd kh\u00e1ch h\u00e0ng.<\/span><span style=\"font-weight: 400;\"> Nh\u1eefng \u0111\u00f3ng g\u00f3p c\u1ee7a Qu\u00fd kh\u00e1ch h\u00e0ng s\u1ebd l\u00e0 t\u01b0 li\u1ec7u quan tr\u1ecdng gi\u00fap ch\u00fang t\u00f4i c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n \u0111\u01b0\u1ee3c ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m t\u1ed1t h\u01a1n trong t\u01b0\u01a1ng lai.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Ch\u00fang t\u00f4i s\u1ebd \u0111\u1ec1 xu\u1ea5t b\u1ed9 ph\u1eadn li\u00ean quan \u0111\u1ec3 x\u1eed l\u00fd k\u1ecbp th\u1eddi nh\u1eefng g\u00f3p \u00fd, \u0111\u00e1nh gi\u00e1 c\u1ee7a Qu\u00fd kh\u00e1ch h\u00e0ng v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m (\u0110\u1ec1 xu\u1ea5t gi\u1ea3i ph\u00e1p) \u0111\u1ec3 k\u1ecbp th\u1eddi \u0111em l\u1ea1i nh\u1eefng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ed1i \u01b0u nh\u1ea5t d\u00e0nh cho doanh nghi\u1ec7p.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">K\u00ednh mong Qu\u00fd kh\u00e1ch h\u00e0ng th\u00f4ng c\u1ea3m. Ch\u00fang t\u00f4i ch\u1eafc ch\u1eafn Qu\u00fd kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 s\u1edf h\u1eefu tr\u1ea3i nghi\u1ec7m t\u1ed1t h\u01a1n trong nh\u1eefng l\u1ea7n s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m ti\u1ebfp theo. M\u1ecdi ph\u1ea3n h\u1ed3i trong t\u01b0\u01a1ng lai kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 g\u1eedi qua trang website: _____, Facebook: ______ ho\u1eb7c s\u1ed1 \u0111i\u1ec7n tho\u1ea1i hotline: _______<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">K\u00ednh ch\u00fac Qu\u00fd kh\u00e1ch h\u00e0ng c\u00f3 m\u1ed9t bu\u1ed5i s\u00e1ng t\u1ed1t l\u00e0nh.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">(K\u00fd t\u00ean ng\u01b0\u1eddi g\u1eedi th\u01b0).<\/span><\/p>\n<h2 style=\"text-align: justify;\"><strong>V. T\u1ea3i m\u1eabu th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng<\/strong><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Doanh nghi\u1ec7p c\u00f3 th\u1ec3 tham kh\u1ea3o &amp; download m\u1eabu th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng theo link d\u01b0\u1edbi \u0111\u00e2y:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-78825\" src=\"\/wp-content\/uploads\/2022\/12\/mau-thu-xin-loikh.jpg\" alt=\"\" width=\"1042\" height=\"94\" srcset=\"\/wp-content\/uploads\/2022\/12\/mau-thu-xin-loikh.jpg 1042w, \/wp-content\/uploads\/2022\/12\/mau-thu-xin-loikh-500x45.jpg 500w, \/wp-content\/uploads\/2022\/12\/mau-thu-xin-loikh-1024x92.jpg 1024w, \/wp-content\/uploads\/2022\/12\/mau-thu-xin-loikh-768x69.jpg 768w\" sizes=\"(max-width: 1042px) 100vw, 1042px\" \/><\/p>\n<h2 style=\"text-align: justify;\"><strong>VI. Gi\u1ea3i ph\u00e1p t\u1ed1i \u01b0u vi\u1ec7c g\u1eedi th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng<\/strong><\/h2>\n<h3 style=\"text-align: justify;\"><strong>1. S\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m MISA AMIS aiMarketing \u0111\u1ec3 g\u1eedi th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Khi ph\u00e1t sinh v\u1ea5n \u0111\u1ec1 gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 th\u01b0\u01a1ng hi\u1ec7u, doanh nghi\u1ec7p c\u1ea7n ngay l\u1eadp t\u1ee9c l\u00e0m d\u1ecbu kh\u00e1ch h\u00e0ng. G\u1eedi email v\u1edbi n\u1ed9i dung ch\u00e2n th\u00e0nh, ch\u1ec9n chu l\u00e0 ph\u01b0\u01a1ng \u00e1n hi\u1ec7u qu\u1ea3 trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/amis.misa.vn\/amis-aimarketing\/?source=Amisblog&amp;medium=content&amp;campaign=thu-xin-loi-khach-hang&amp;term=QA\" target=\"_blank\" rel=\"nofollow noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-44976 aligncenter\" src=\"\/wp-content\/uploads\/2022\/04\/Banner-ngang-640x120px_aiMKT-01.jpg\" alt=\"\" width=\"1334\" height=\"251\" srcset=\"\/wp-content\/uploads\/2022\/04\/Banner-ngang-640x120px_aiMKT-01.jpg 1334w, \/wp-content\/uploads\/2022\/04\/Banner-ngang-640x120px_aiMKT-01-300x56.jpg 300w, \/wp-content\/uploads\/2022\/04\/Banner-ngang-640x120px_aiMKT-01-1024x193.jpg 1024w, \/wp-content\/uploads\/2022\/04\/Banner-ngang-640x120px_aiMKT-01-768x145.jpg 768w\" sizes=\"(max-width: 1334px) 100vw, 1334px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">MISA AMIS aiMarketing<\/span><span style=\"font-weight: 400;\"> c\u00f3 th\u1ec3 gi\u00fap doanh nghi\u1ec7p thi\u1ebft k\u1ebf email g\u1eedi \u0111i d\u1ec5 d\u00e0ng v\u1edbi c\u00e1c template c\u00f3 s\u1eb5n; c\u00e1 nh\u00e2n h\u00f3a n\u1ed9i dung email b\u1edfi h\u1ec7 th\u1ed1ng th\u00f4ng minh l\u1eadp tr\u00ecnh s\u1eb5n.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">B\u00ean c\u1ea1nh \u0111\u00f3, MISA AMIS aiMarketing c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng v\u00e0 b\u00e1o c\u00e1o t\u1ec9 l\u1ec7 g\u1eedi mail th\u00e0nh c\u00f4ng, m\u1edf mail, click link, check log h\u00e0nh vi t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng,&#8230; Doanh nghi\u1ec7p ch\u1eafc ch\u1eafn kh\u00e1ch h\u00e0ng \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c th\u01b0 xin l\u1ed7i, m\u1edf th\u01b0 ho\u1eb7c click v\u00e0o link g\u1eafn trong th\u01b0.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">B\u1ed9 gi\u1ea3i ph\u00e1p<\/span> <a href=\"https:\/\/amis.misa.vn\/amis-aimarketing\/?source=Amisblog&amp;medium=content&amp;campaign=thu-xin-loi-khach-hang&amp;content=&amp;term=QA\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">MISA AMIS aiMarketing<\/span><\/a><span style=\"font-weight: 400;\"> c\u00f2n \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n nh\u1eb1m gi\u00fap c\u00e1c doanh nghi\u1ec7p c\u00f3 \u0111\u1ea7y \u0111\u1ee7 b\u1ed9 c\u00f4ng c\u1ee5 \u0111\u1ec3 l\u00e0m Marketing hi\u1ec7u qu\u1ea3. T\u00ednh n\u0103ng n\u1ed5i b\u1eadt tr\u00ean MISA AMIS aiMarketing bao g\u1ed3m:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-checked=\"false\" aria-level=\"1\"><span style=\"font-weight: 400;\">B\u00e1o c\u00e1o doanh thu, chi ph\u00ed marketing<\/span><\/li>\n<\/ul>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-checked=\"false\" aria-level=\"1\"><span style=\"font-weight: 400;\">G\u1eedi email marketing h\u00e0ng lo\u1ea1t<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-checked=\"false\" aria-level=\"1\"><span style=\"font-weight: 400;\">D\u1ef1ng landing page<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-checked=\"false\" aria-level=\"1\"><span style=\"font-weight: 400;\">Workflow<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-checked=\"false\" aria-level=\"1\"><span style=\"font-weight: 400;\">L\u01b0u tr\u1eef data t\u1eadp trung v\u00e0 chuy\u1ec3n t\u1ef1 \u0111\u1ed9ng cho sale<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/amis.misa.vn\/register\/?source=Amisblog&amp;medium=content&amp;campaign=thu-xin-loi-khach-hang&amp;term=QA\" target=\"_blank\" rel=\"nofollow noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-70226 aligncenter\" src=\"\/wp-content\/uploads\/2021\/10\/CTA-dung-thu-mien-phi-1.png\" alt=\"\" width=\"331\" height=\"101\" \/><\/a><\/p>\n<h3 style=\"text-align: justify;\"><strong>2. Th\u1ea5u hi\u1ec3u \u0111\u1ec3 gia t\u0103ng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">M\u1ed9t trong nh\u1eefng nguy\u00ean nh\u00e2n l\u1edbn khi\u1ebfn kh\u00e1ch h\u00e0ng c\u00f3 feedback kh\u00f4ng t\u1ed1t, tr\u1ea3i nghi\u1ec7m t\u1ed3i t\u1ec7 v\u00e0 doanh nghi\u1ec7p ph\u1ea3i g\u1eedi th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng n\u1eb1m \u1edf vi\u1ec7c doanh nghi\u1ec7p kh\u00f4ng th\u1ea5u hi\u1ec3u kh\u00e1ch h\u00e0ng khi\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 kh\u00f4ng \u0111\u1ea1t nh\u01b0 k\u1ef3 v\u1ecdng.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u0110\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y, \u0111\u1ea7u ti\u00ean doanh nghi\u1ec7p ph\u1ea3i x\u00e2y d\u1ef1ng th\u00f4ng tin d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111\u1ee7 l\u1edbn \u0111\u1ec3 c\u00f3 th\u1ec3 ph\u00e2n t\u00edch, d\u1ef1 b\u00e1o h\u00e0nh vi c\u0169ng nh\u01b0 th\u1ecb hi\u1ebfu v\u00e0 nhu c\u1ea7u c\u1ee7a h\u1ecd. <\/span><a href=\"https:\/\/amis.misa.vn\/phan-mem-crm-amis\/?source=Amisblog&amp;medium=content&amp;campaign=thu-xin-loi-khach-hang&amp;content=&amp;term=QA\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng MISA AMIS CRM<\/span><\/a><span style=\"font-weight: 400;\"> l\u00e0 c\u00f4ng c\u1ee5 h\u1eefu \u00edch gi\u00fap doanh nghi\u1ec7p th\u1ea5u hi\u1ec3u kh\u00e1ch h\u00e0ng s\u00e2u s\u1eafc.<\/span><\/p>\n<p><a href=\"https:\/\/amis.misa.vn\/phan-mem-crm-amis\/?source=Amisblog&amp;medium=content&amp;campaign=thu-xin-loi-khach-hang&amp;content=&amp;term=QA\" target=\"_blank\" rel=\"nofollow noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-46437 aligncenter\" src=\"\/wp-content\/uploads\/2021\/05\/amis-crm-banner.jpg\" alt=\"Amis CRM Banner\" width=\"740\" height=\"246\" srcset=\"\/wp-content\/uploads\/2021\/05\/amis-crm-banner.jpg 740w, \/wp-content\/uploads\/2021\/05\/amis-crm-banner-300x100.jpg 300w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">V\u1edbi <\/span><span style=\"font-weight: 400;\">MISA AMIS CRM<\/span><span style=\"font-weight: 400;\">, m\u1ecdi l\u1ecbch s\u1eed giao d\u1ecbch, ti\u1ebfp c\u1eadn, trao \u0111\u1ed5i v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 ti\u1ec1m n\u0103ng \u0111\u1ec1u \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef. Doanh nghi\u1ec7p c\u00f3 th\u1ec3 n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c t\u1ea5t c\u1ea3 th\u00f4ng tin th\u00f4ng tin c\u1ee7a kh\u00e1ch h\u00e0ng, bi\u1ebft \u0111\u01b0\u1ee3c tr\u1ea1ng th\u00e1i c\u1ee7a kh\u00e1ch h\u00e0ng \u1edf m\u1ee9c \u0111\u1ed9 quan t\u00e2m s\u1ea3n ph\u1ea9m nh\u01b0 th\u1ebf n\u00e0o, c\u00f3 g\u1eb7p kh\u00f3 kh\u0103n \u1edf giai \u0111o\u1ea1n n\u00e0o hay kh\u00f4ng, nhu c\u1ea7u c\u1ee5 th\u1ec3 nh\u01b0 th\u1ebf n\u00e0o, t\u1eeb \u0111\u00f3 th\u1ea5u hi\u1ec3u kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch s\u00e2u s\u1eafc v\u00e0 x\u00e2y d\u1ef1ng nh\u1eefng ch\u01b0\u01a1ng tr\u00ecnh\u00a0 b\u00e1n v\u00e0 ch\u0103m s\u00f3c c\u00e1 nh\u00e2n h\u00f3a cho t\u1eebng nh\u00f3m kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>T\u00ednh n\u0103ng n\u1ed5i b\u1eadt c\u1ee7a MISA AMIS CRM<\/b><span style=\"font-weight: 400;\">:<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">&#8211; Qu\u1ea3n l\u00fd data kh\u00e1ch h\u00e0ng t\u1eadp trung, b\u1ea3o m\u1eadt<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">&#8211; Theo d\u00f5i l\u1ecbch s\u1eed t\u01b0\u01a1ng t\u00e1c &amp; ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">&#8211; Ch\u1ea5m \u0111i\u1ec3m &amp; t\u1ef1 \u0111\u1ed9ng ph\u00e2n b\u1ed5 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">&#8211; Qu\u1ea3n l\u00fd &amp; gi\u00e1m s\u00e1t sale hi\u1ec7u qu\u1ea3\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">&#8211; Qu\u1ea3n l\u00fd h\u00e0ng h\u00f3a, t\u1ed3n kho, danh m\u1ee5c h\u00e0ng h\u00f3a d\u1ec5 d\u00e0ng<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">&#8211; T\u1ed1i \u01b0u c\u00e1c quy tr\u00ecnh t\u1ea1o b\u00e1o gi\u00e1, l\u00ean \u0111\u01a1n h\u00e0ng, ph\u00ea duy\u1ec7t\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">&#8211; 30+ m\u1eabu b\u00e1o c\u00e1o &amp; ph\u00e2n t\u00edch kinh doanh \u0111a chi\u1ec1u, linh ho\u1ea1t theo nhu c\u1ea7u b\u00e1o c\u00e1o c\u1ee7a nh\u00e0 qu\u1ea3n tr\u1ecb<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">&#8211; K\u1ebft n\u1ed1i d\u1eef li\u1ec7u gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn Marketing-B\u00e1n h\u00e0ng-K\u1ebf to\u00e1n-Nh\u00e2n s\u1ef1 trong doanh nghi\u1ec7p<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">&#8211; Mobile app &#8211; d\u1ec5 d\u00e0ng truy c\u1eadp d\u1eef li\u1ec7u theo th\u1eddi gian th\u1ef1c t\u1eeb m\u1ecdi n\u01a1i.<\/span><\/p>\n<h2 style=\"text-align: justify;\"><strong>VI. T\u1ed5ng k\u1ebft<\/strong><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng \u0111\u1ec3 doanh nghi\u1ec7p c\u00f3 th\u1ec3 g\u00e2y \u0111\u01b0\u1ee3c thi\u1ec7n c\u1ea3m v\u1edbi kh\u00e1ch h\u00e0ng sau khi g\u00e2y n\u00ean s\u1ef1 c\u1ed1 ngo\u00e0i mong mu\u1ed1n. Hy v\u1ecdng qua b\u00e0i vi\u1ebft n\u00e0y, doanh nghi\u1ec7p c\u00f3 th\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 c\u00e1c n\u1ed9i dung ch\u00ednh trong b\u1ee9c th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng.\u00a0<\/span><\/p>\n<p><!-- AMIS aiMarketing Form Embed Code --><\/p>\n<div class=\"aimarketing-form-embed-code\"><script env=production id=\"ladizone-form-renderer\" src=\"https:\/\/amismisa.misacdn.net\/apps\/aimarketing\/form-editor\/static\/js\/form-renderer.js\"><\/script><br \/>\n<script render-for=\"68c1ec80-919d-461e-920c-42060f973b39\">\n                    globalThis.lzfr.renderExternalForm({formId: \"68c1ec80-919d-461e-920c-42060f973b39\", tenantId: \"56c33c47-78ec-4b3a-92ba-9fdb7830a6d4\", domainUnomi: \"https:\/\/ladizone.com\" });\n                <\/script><\/div>\n<p><!-- end AMIS aiMarketing Form Embed Code --><\/p>\n<div class=\"pvc_clear\"><\/div>\n<p id=\"pvc_stats_73363\" class=\"pvc_stats total_only  \" data-element-id=\"73363\" style=\"\"><i class=\"pvc-stats-icon medium\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.0\" viewBox=\"0 0 502 315\" preserveAspectRatio=\"xMidYMid meet\"><g transform=\"translate(0,332) scale(0.1,-0.1)\" fill=\"\" stroke=\"none\"><path d=\"M2394 3279 l-29 -30 -3 -207 c-2 -182 0 -211 15 -242 39 -76 157 -76 196 0 15 31 17 60 15 243 l-3 209 -33 29 c-26 23 -41 29 -80 29 -41 0 -53 -5 -78 -31z\"\/><path d=\"M3085 3251 c-45 -19 -58 -50 -96 -229 -47 -217 -49 -260 -13 -295 52 -53 146 -42 177 20 16 31 87 366 87 410 0 70 -86 122 -155 94z\"\/><path d=\"M1751 3234 c-13 -9 -29 -31 -37 -50 -12 -29 -10 -49 21 -204 19 -94 39 -189 45 -210 14 -50 54 -80 110 -80 34 0 48 6 76 34 21 21 34 44 34 59 0 14 -18 113 -40 219 -37 178 -43 195 -70 221 -36 32 -101 37 -139 11z\"\/><path d=\"M1163 3073 c-36 -7 -73 -59 -73 -102 0 -56 133 -378 171 -413 34 -32 83 -37 129 -13 70 36 67 87 -16 290 -86 209 -89 214 -129 231 -35 14 -42 15 -82 7z\"\/><path d=\"M3689 3066 c-15 -9 -33 -30 -42 -48 -48 -103 -147 -355 -147 -375 0 -98 131 -148 192 -74 13 15 57 108 97 206 80 196 84 226 37 273 -30 30 -99 39 -137 18z\"\/><path d=\"M583 2784 c-38 -19 -67 -74 -58 -113 9 -42 211 -354 242 -373 16 -10 45 -18 66 -18 51 0 107 52 107 100 0 39 -1 41 -124 234 -80 126 -108 162 -133 173 -41 17 -61 16 -100 -3z\"\/><path d=\"M4250 2784 c-14 -9 -74 -91 -133 -183 -95 -150 -107 -173 -107 -213 0 -55 33 -94 87 -104 67 -13 90 8 211 198 130 202 137 225 78 284 -27 27 -42 34 -72 34 -22 0 -50 -8 -64 -16z\"\/><path d=\"M2275 2693 c-553 -48 -1095 -270 -1585 -649 -135 -104 -459 -423 -483 -476 -23 -49 -22 -139 2 -186 73 -142 361 -457 571 -626 285 -228 642 -407 990 -497 242 -63 336 -73 660 -74 310 0 370 5 595 52 535 111 1045 392 1455 803 122 121 250 273 275 326 19 41 19 137 0 174 -41 79 -309 363 -465 492 -447 370 -946 591 -1479 653 -113 14 -422 18 -536 8z m395 -428 c171 -34 330 -124 456 -258 112 -119 167 -219 211 -378 27 -96 24 -300 -5 -401 -72 -255 -236 -447 -474 -557 -132 -62 -201 -76 -368 -76 -167 0 -236 14 -368 76 -213 98 -373 271 -451 485 -162 444 86 934 547 1084 153 49 292 57 452 25z m909 -232 c222 -123 408 -262 593 -441 76 -74 138 -139 138 -144 0 -16 -233 -242 -330 -319 -155 -123 -309 -223 -461 -299 l-81 -41 32 46 c18 26 49 83 70 128 143 306 141 649 -6 957 -25 52 -61 116 -79 142 l-34 47 45 -20 c26 -10 76 -36 113 -56z m-2057 25 c-40 -58 -105 -190 -130 -263 -110 -324 -59 -707 132 -981 25 -35 42 -64 37 -64 -19 0 -241 119 -326 174 -188 122 -406 314 -532 468 l-58 71 108 103 c185 178 428 349 672 473 66 33 121 60 123 61 2 0 -10 -19 -26 -42z\"\/><path d=\"M2375 1950 c-198 -44 -350 -190 -395 -379 -18 -76 -8 -221 19 -290 114 -284 457 -406 731 -260 98 52 188 154 231 260 27 69 37 214 19 290 -38 163 -166 304 -326 360 -67 23 -215 33 -279 19z\"\/><\/g><\/svg><\/i> <img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" alt=\"Loading\" src=\"\/wp-content\/plugins\/page-views-count\/ajax-loader-2x.gif\" border=0 \/><\/p>\n<div class=\"pvc_clear\"><\/div>\n<div style='text-align:center' class='yasr-auto-insert-visitor'><\/div>","protected":false},"excerpt":{"rendered":"<p>Trong qu\u00e1 tr\u00ecnh kinh doanh, nh\u1eefng s\u1ef1 c\u1ed1 x\u1ea3y ra l\u00e0 \u0111i\u1ec1u kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi. L\u00fac n\u00e0y, doanh nghi\u1ec7p c\u1ea7n \u0111\u1ebfn nh\u1eefng b\u1ee9c th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng \u0111\u1ec3 g\u1eedi l\u1eddi xin l\u1ed7i k\u00e8m theo c\u00e1ch x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1. H\u00e3y c\u00f9ng MISA AMIS t\u00ecm hi\u1ec3u v\u1ec1 th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng trong b\u00e0i [&hellip;]<\/p>\n<div class=\"pvc_clear\"><\/div>\n<p id=\"pvc_stats_73363\" class=\"pvc_stats total_only  \" data-element-id=\"73363\" style=\"\"><i class=\"pvc-stats-icon medium\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.0\" viewBox=\"0 0 502 315\" preserveAspectRatio=\"xMidYMid meet\"><g transform=\"translate(0,332) scale(0.1,-0.1)\" fill=\"\" stroke=\"none\"><path d=\"M2394 3279 l-29 -30 -3 -207 c-2 -182 0 -211 15 -242 39 -76 157 -76 196 0 15 31 17 60 15 243 l-3 209 -33 29 c-26 23 -41 29 -80 29 -41 0 -53 -5 -78 -31z\"\/><path d=\"M3085 3251 c-45 -19 -58 -50 -96 -229 -47 -217 -49 -260 -13 -295 52 -53 146 -42 177 20 16 31 87 366 87 410 0 70 -86 122 -155 94z\"\/><path d=\"M1751 3234 c-13 -9 -29 -31 -37 -50 -12 -29 -10 -49 21 -204 19 -94 39 -189 45 -210 14 -50 54 -80 110 -80 34 0 48 6 76 34 21 21 34 44 34 59 0 14 -18 113 -40 219 -37 178 -43 195 -70 221 -36 32 -101 37 -139 11z\"\/><path d=\"M1163 3073 c-36 -7 -73 -59 -73 -102 0 -56 133 -378 171 -413 34 -32 83 -37 129 -13 70 36 67 87 -16 290 -86 209 -89 214 -129 231 -35 14 -42 15 -82 7z\"\/><path d=\"M3689 3066 c-15 -9 -33 -30 -42 -48 -48 -103 -147 -355 -147 -375 0 -98 131 -148 192 -74 13 15 57 108 97 206 80 196 84 226 37 273 -30 30 -99 39 -137 18z\"\/><path d=\"M583 2784 c-38 -19 -67 -74 -58 -113 9 -42 211 -354 242 -373 16 -10 45 -18 66 -18 51 0 107 52 107 100 0 39 -1 41 -124 234 -80 126 -108 162 -133 173 -41 17 -61 16 -100 -3z\"\/><path d=\"M4250 2784 c-14 -9 -74 -91 -133 -183 -95 -150 -107 -173 -107 -213 0 -55 33 -94 87 -104 67 -13 90 8 211 198 130 202 137 225 78 284 -27 27 -42 34 -72 34 -22 0 -50 -8 -64 -16z\"\/><path d=\"M2275 2693 c-553 -48 -1095 -270 -1585 -649 -135 -104 -459 -423 -483 -476 -23 -49 -22 -139 2 -186 73 -142 361 -457 571 -626 285 -228 642 -407 990 -497 242 -63 336 -73 660 -74 310 0 370 5 595 52 535 111 1045 392 1455 803 122 121 250 273 275 326 19 41 19 137 0 174 -41 79 -309 363 -465 492 -447 370 -946 591 -1479 653 -113 14 -422 18 -536 8z m395 -428 c171 -34 330 -124 456 -258 112 -119 167 -219 211 -378 27 -96 24 -300 -5 -401 -72 -255 -236 -447 -474 -557 -132 -62 -201 -76 -368 -76 -167 0 -236 14 -368 76 -213 98 -373 271 -451 485 -162 444 86 934 547 1084 153 49 292 57 452 25z m909 -232 c222 -123 408 -262 593 -441 76 -74 138 -139 138 -144 0 -16 -233 -242 -330 -319 -155 -123 -309 -223 -461 -299 l-81 -41 32 46 c18 26 49 83 70 128 143 306 141 649 -6 957 -25 52 -61 116 -79 142 l-34 47 45 -20 c26 -10 76 -36 113 -56z m-2057 25 c-40 -58 -105 -190 -130 -263 -110 -324 -59 -707 132 -981 25 -35 42 -64 37 -64 -19 0 -241 119 -326 174 -188 122 -406 314 -532 468 l-58 71 108 103 c185 178 428 349 672 473 66 33 121 60 123 61 2 0 -10 -19 -26 -42z\"\/><path d=\"M2375 1950 c-198 -44 -350 -190 -395 -379 -18 -76 -8 -221 19 -290 114 -284 457 -406 731 -260 98 52 188 154 231 260 27 69 37 214 19 290 -38 163 -166 304 -326 360 -67 23 -215 33 -279 19z\"\/><\/g><\/svg><\/i> <img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" alt=\"Loading\" src=\"\/wp-content\/plugins\/page-views-count\/ajax-loader-2x.gif\" border=0 \/><\/p>\n<div class=\"pvc_clear\"><\/div>\n","protected":false},"author":95,"featured_media":135227,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"yasr_overall_rating":0,"yasr_post_is_review":"","yasr_auto_insert_disabled":"","yasr_review_type":"","footnotes":""},"categories":[1444],"tags":[2193],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>M\u1eabu th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng th\u00f4ng d\u1ee5ng x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1 hi\u1ec7u qu\u1ea3<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"M\u1eabu th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng th\u00f4ng d\u1ee5ng x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1 hi\u1ec7u qu\u1ea3","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/amis.misa.vn\/73363\/thu-xin-loi-khach-hang\/","url":"https:\/\/amis.misa.vn\/73363\/thu-xin-loi-khach-hang\/","name":"M\u1eabu th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng th\u00f4ng d\u1ee5ng x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1 hi\u1ec7u qu\u1ea3","isPartOf":{"@id":"https:\/\/amis.misa.vn\/#website"},"primaryImageOfPage":{"@id":"https:\/\/amis.misa.vn\/73363\/thu-xin-loi-khach-hang\/#primaryimage"},"image":{"@id":"https:\/\/amis.misa.vn\/73363\/thu-xin-loi-khach-hang\/#primaryimage"},"thumbnailUrl":"\/wp-content\/uploads\/2022\/12\/thu-xin-loi-khach-hang.jpg","datePublished":"2022-12-06T08:26:20+00:00","dateModified":"2024-06-20T04:22:23+00:00","author":{"@id":"https:\/\/amis.misa.vn\/#\/schema\/person\/2c8a65b757897d8f273056aab3cfecea"},"description":"Trong qu\u00e1 tr\u00ecnh kinh doanh, nh\u1eefng s\u1ef1 c\u1ed1 x\u1ea3y ra l\u00e0 \u0111i\u1ec1u kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi. L\u00fac n\u00e0y, doanh nghi\u1ec7p c\u1ea7n \u0111\u1ebfn nh\u1eefng b\u1ee9c th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng \u0111\u1ec3 g\u1eedi l\u1eddi xin l\u1ed7i k\u00e8m theo c\u00e1ch x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1.","breadcrumb":{"@id":"https:\/\/amis.misa.vn\/73363\/thu-xin-loi-khach-hang\/#breadcrumb"},"inLanguage":"vi","potentialAction":[{"@type":"ReadAction","target":["https:\/\/amis.misa.vn\/73363\/thu-xin-loi-khach-hang\/"]}]},{"@type":"ImageObject","inLanguage":"vi","@id":"https:\/\/amis.misa.vn\/73363\/thu-xin-loi-khach-hang\/#primaryimage","url":"\/wp-content\/uploads\/2022\/12\/thu-xin-loi-khach-hang.jpg","contentUrl":"\/wp-content\/uploads\/2022\/12\/thu-xin-loi-khach-hang.jpg","width":940,"height":528,"caption":"th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng"},{"@type":"BreadcrumbList","@id":"https:\/\/amis.misa.vn\/73363\/thu-xin-loi-khach-hang\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/amis.misa.vn\/"},{"@type":"ListItem","position":2,"name":"M\u1eabu th\u01b0 xin l\u1ed7i kh\u00e1ch h\u00e0ng th\u00f4ng d\u1ee5ng x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1 hi\u1ec7u qu\u1ea3"}]},{"@type":"Person","@id":"https:\/\/amis.misa.vn\/#\/schema\/person\/2c8a65b757897d8f273056aab3cfecea","name":"CRM.A-0384.VQAnh","description":"B\u00e0 V\u0169 Th\u1ecb Minh H\u00e0 \u0111\u00e3 c\u00f3 h\u01a1n 10 n\u0103m kinh nghi\u1ec7m trong vi\u1ec7c x\u00e2y d\u1ef1ng \u2013 qu\u1ea3n l\u00fd \u2013 ph\u00e1t tri\u1ec3n \u0111\u1ed9i ng\u0169 kinh doanh. B\u00e0 hi\u1ec7n l\u00e0 gi\u00e1m \u0111\u1ed1c kinh doanh cho m\u1ed9t t\u1eadp \u0111o\u00e0n \u0111a qu\u1ed1c gia chuy\u00ean s\u1ea3n xu\u1ea5t v\u1eadt t\u01b0 x\u00e2y d\u1ef1ng. \u0110\u1ed3ng th\u1eddi b\u00e0 c\u0169ng l\u00e0 c\u1ed1 v\u1ea5n chuy\u00ean m\u00f4n c\u1ee7a c\u00e1c b\u00e0i vi\u1ebft tr\u00ean chuy\u00ean m\u1ee5c Marketing \u2013 B\u00e1n H\u00e0ng amis.misa.vn. V\u1ec1 t\u00e1c gi\u1ea3 | B\u00e0i \u0111\u00e3 \u0111\u0103ng","url":"https:\/\/amis.misa.vn\/"}]}},"yasr_visitor_votes":{"stars_attributes":{"read_only":false,"span_bottom":false},"number_of_votes":0,"sum_votes":0},"_links":{"self":[{"href":"https:\/\/amis.misa.vn\/wp-json\/wp\/v2\/posts\/73363"}],"collection":[{"href":"https:\/\/amis.misa.vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/amis.misa.vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/amis.misa.vn\/wp-json\/wp\/v2\/users\/95"}],"replies":[{"embeddable":true,"href":"https:\/\/amis.misa.vn\/wp-json\/wp\/v2\/comments?post=73363"}],"version-history":[{"count":5,"href":"https:\/\/amis.misa.vn\/wp-json\/wp\/v2\/posts\/73363\/revisions"}],"predecessor-version":[{"id":135237,"href":"https:\/\/amis.misa.vn\/wp-json\/wp\/v2\/posts\/73363\/revisions\/135237"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/amis.misa.vn\/wp-json\/wp\/v2\/media\/135227"}],"wp:attachment":[{"href":"https:\/\/amis.misa.vn\/wp-json\/wp\/v2\/media?parent=73363"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/amis.misa.vn\/wp-json\/wp\/v2\/categories?post=73363"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/amis.misa.vn\/wp-json\/wp\/v2\/tags?post=73363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}