{"id":5503,"date":"2022-01-20T14:00:41","date_gmt":"2022-01-20T07:00:41","guid":{"rendered":"https:\/\/amis.misa.vn\/?p=5503"},"modified":"2024-05-07T11:53:02","modified_gmt":"2024-05-07T04:53:02","slug":"bsc-va-kpi","status":"publish","type":"post","link":"https:\/\/amis.misa.vn\/5503\/bsc-va-kpi\/","title":{"rendered":"BSC v\u00e0 KPI l\u00e0 g\u00ec? BSC v\u00e0 KPI kh\u00e1c nhau nh\u01b0 th\u1ebf n\u00e0o?"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">BSC v\u00e0 KPI l\u00e0 nh\u1eefng thu\u1eadt ng\u1eef \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ph\u1ed5 bi\u1ebfn trong c\u00e1c doanh nghi\u1ec7p. Vi\u1ec7c ph\u00e2n bi\u1ec7t BSC v\u00e0 KPI l\u00e0 r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3. V\u1eady BSC v\u00e0 KPI l\u00e0 g\u00ec? BSC v\u00e0 KPI kh\u00e1c nhau nh\u01b0 th\u1ebf n\u00e0o? H\u00e3y c\u00f9ng <strong>MISA AMIS HRM<\/strong> \u0111i t\u00ecm hi\u1ec3u hai m\u00f4 h\u00ecnh n\u00e0y qua b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-126168\" src=\"\/wp-content\/uploads\/2023\/09\/Bieu-mau-OKR.png\" alt=\"Bi\u1ec3u m\u1eabu OKR\" width=\"1667\" height=\"508\" srcset=\"\/wp-content\/uploads\/2023\/09\/Bieu-mau-OKR.png 1667w, \/wp-content\/uploads\/2023\/09\/Bieu-mau-OKR-500x152.png 500w, \/wp-content\/uploads\/2023\/09\/Bieu-mau-OKR-1024x312.png 1024w, \/wp-content\/uploads\/2023\/09\/Bieu-mau-OKR-768x234.png 768w, \/wp-content\/uploads\/2023\/09\/Bieu-mau-OKR-1536x468.png 1536w\" sizes=\"(max-width: 1667px) 100vw, 1667px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/amis.misa.vn\/ld\/10-bieu-mau-bsc-kpi?source=bsc-va-kpi&amp;medium=CTA-Sapo\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"text-decoration: underline;\"><span style=\"font-size: 14pt;\"><strong>T\u1ea3i mi\u1ec5n ph\u00ed &#8211; 10+ Bi\u1ec3u m\u1eabu BSC &amp; KPI &#8211; Qu\u1ea3n l\u00fd t\u1eeb Chi\u1ebfn l\u01b0\u1ee3c nh\u00e2n s\u1ef1 hi\u1ec7u qu\u1ea3<\/strong><\/span><\/span><\/a><\/p>\n<h2 style=\"text-align: justify;\"><b>1. Kh\u00e1i ni\u1ec7m BSC v\u00e0 KPI l\u00e0 g\u00ec ?<\/b><\/h2>\n<h3 style=\"text-align: justify;\"><b>1.1. BSC l\u00e0 g\u00ec?<\/b><\/h3>\n<blockquote>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 14pt;\"><strong><em>BSC (Balanced ScoreCard)<\/em><\/strong>\u00a0hay \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 th\u1ebb \u0111i\u1ec3m c\u00e2n b\u1eb1ng. \u0110\u00e2y l\u00e0 t\u00ean g\u1ecdi c\u1ee7a m\u1ed9t m\u00f4 h\u00ecnh qu\u1ea3n tr\u1ecb chi\u1ebfn l\u01b0\u1ee3c. N\u00f3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng nh\u1eb1m \u0111\u1ecbnh h\u01b0\u1edbng c\u01a1 b\u1ea3n cho doanh nghi\u1ec7p v\u00e0 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ec3 chuy\u1ec3n \u0111\u1ed5i t\u1ea7m nh\u00ecn chi\u1ebfn l\u01b0\u1ee3c th\u00e0nh c\u00e1c m\u1ee5c ti\u00eau, ch\u1ec9 ti\u00eau \u0111\u00e1nh gi\u00e1, ho\u1ea1t \u0111\u1ed9ng c\u1ee5 th\u1ec3.<\/span><\/p>\n<\/blockquote>\n<figure id=\"attachment_69881\" aria-describedby=\"caption-attachment-69881\" style=\"width: 740px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-69881 size-full\" src=\"\/wp-content\/uploads\/2022\/01\/bsc-va-kpi-1.jpg\" alt=\"BSC v\u00e0 KPI\" width=\"740\" height=\"416\" srcset=\"\/wp-content\/uploads\/2022\/01\/bsc-va-kpi-1.jpg 740w, \/wp-content\/uploads\/2022\/01\/bsc-va-kpi-1-500x281.jpg 500w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/><figcaption id=\"caption-attachment-69881\" class=\"wp-caption-text\">BSC l\u00e0 t\u1eeb vi\u1ebft t\u1eaft c\u1ee7a Balanced ScoreCard hay \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 th\u1ebb \u0111i\u1ec3m c\u00e2n b\u1eb1ng<\/figcaption><\/figure>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">V\u1eady BSC c\u00f3 vai tr\u00f2 nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p? BSC c\u00f3 vai tr\u00f2 v\u00f4 c\u00f9ng quan tr\u1ecdng, gi\u00fap doanh nghi\u1ec7p th\u1ef1c hi\u1ec7n thi\u1ebft l\u1eadp, gi\u00e1m s\u00e1t, \u0111o l\u01b0\u1eddng \u0111\u1ec3 \u0111\u1ea1t c\u00e1c m\u1ee5c ti\u00eau v\u00e0 chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a m\u00ecnh, c\u1ee5 th\u1ec3:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0110\u1ed1i v\u1edbi nhi\u1ec7m v\u1ee5 l\u1eadp chi\u1ebfn l\u01b0\u1ee3c c\u1ed1t l\u00f5i:<\/b><span style=\"font-weight: 400;\"> BSC th\u1ec3 hi\u1ec7n r\u00f5 m\u1ed1i quan h\u1ec7 gi\u1eefa c\u00e1c y\u1ebfu t\u1ed1 m\u1ee5c ti\u00eau. T\u1eeb \u0111\u00f3, c\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111\u1ecbnh h\u00ecnh \u0111\u01b0\u1ee3c chi\u1ebfn l\u01b0\u1ee3c c\u1ed1t l\u00f5i cho doanh nghi\u1ec7p c\u1ee7a m\u00ecnh.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0110\u1ed1i v\u1edbi nhi\u1ec7m v\u1ee5 li\u00ean k\u1ebft chi\u1ebfn l\u01b0\u1ee3c:<\/b><span style=\"font-weight: 400;\"> Khi doanh nghi\u1ec7p \u0111\u00e3 c\u00f3 \u0111\u01b0\u1ee3c m\u00f4 h\u00ecnh b\u1ed9 khung c\u1ee7a BSC, m\u1ecdi c\u00f4ng vi\u1ec7c s\u1ebd tr\u1edf n\u00ean d\u1ec5 d\u00e0ng v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n. V\u00ec ch\u00fang \u0111\u1ec1u \u0111\u01b0\u1ee3c li\u00ean k\u1ebft ch\u1eb7t ch\u1ebd v\u1edbi nhau v\u00e0 gi\u00fap doanh nghi\u1ec7p ti\u1ebft ki\u1ec7m th\u1eddi gian.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0110\u1ed1i v\u1edbi vi\u1ec7c c\u1ea3i thi\u1ec7n truy\u1ec1n th\u00f4ng c\u1ee7a doanh nghi\u1ec7p: <\/b><span style=\"font-weight: 400;\">Khi \u0111\u00e3 \u0111\u1ecbnh h\u00ecnh r\u00f5 r\u00e0ng m\u00f4 h\u00ecnh BSC, doanh nghi\u1ec7p c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng trong vi\u1ec7c tri\u1ec3n khai k\u1ebf ho\u1ea1ch truy\u1ec1n th\u00f4ng cho m\u00ecnh.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>\u0110\u1ea3m b\u1ea3o t\u00ednh tr\u00e1ch nhi\u1ec7m:<\/strong> G\u1ed3m tr\u00e1ch nhi\u1ec7m c\u1ee7a c\u00e1c c\u00e1 nh\u00e2n v\u00e0 c\u1ea3 t\u1eadp th\u1ec3, gi\u00fap doanh nghi\u1ec7p thu\u1eadn ti\u1ec7n trong vi\u1ec7c \u0111\u00e1nh gi\u00e1 c\u00e1c b\u1ed9 ph\u1eadn, ph\u00f2ng ban hay \u0111\u00e1nh gi\u00e1 c\u00e1c c\u00e1 nh\u00e2n. Do \u0111\u00f3, ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 \u0111\u01b0a ra c\u00e1c ph\u01b0\u01a1ng \u00e1n kh\u1eafc ph\u1ee5c tr\u00e1nh g\u00e2y \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn k\u1ebf ho\u1ea1ch, m\u1ee5c ti\u00eau chung c\u1ee7a c\u1ea3 doanh nghi\u1ec7p.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">BSC t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn 4 kh\u00eda c\u1ea1nh c\u1ee5 th\u1ec3 th\u00f4ng qua c\u00e1c ho\u1ea1t \u0111\u1ed9ng gi\u00e1m s\u00e1t chi\u1ebfn l\u01b0\u1ee3c:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>V\u1ec1 kh\u00eda c\u1ea1nh t\u00e0i ch\u00ednh: <\/b><span style=\"font-weight: 400;\">BSC d\u00f9ng \u0111\u1ec3 \u0111o l\u01b0\u1eddng, gi\u00e1m s\u00e1t t\u00e0i ch\u00ednh v\u00e0 c\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn vi\u1ec7c s\u1eed d\u1ee5ng ngu\u1ed3n t\u00e0i ch\u00ednh c\u1ee7a c\u00f4ng ty, doanh nghi\u1ec7p.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>V\u1ec1 kh\u00eda c\u1ea1nh kh\u00e1ch h\u00e0ng:<\/b><span style=\"font-weight: 400;\"> BSC \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111ang c\u00f3 m\u1eb7t tr\u00ean th\u1ecb tr\u01b0\u1eddng v\u00e0 n\u00f3 c\u00f2n c\u00f3 t\u00e1c d\u1ee5ng \u0111o l\u01b0\u1eddng gi\u00e1 tr\u1ecb cung c\u1ea5p \u0111\u1ebfn kh\u00e1ch h\u00e0ng. M\u00f4 h\u00ecnh cho ph\u00e9p doanh nghi\u1ec7p gi\u00e1m s\u00e1t \u0111\u1ed9 th\u1ecfa m\u00e3n c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>V\u1ec1 qu\u00e1 tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng n\u1ed9i b\u1ed9: <\/b><span style=\"font-weight: 400;\">BSC xem x\u00e9t \u0111\u1ebfn hi\u1ec7u su\u1ea5t c\u1ee7a doanh nghi\u1ec7p b\u1eb1ng nh\u1eefng l\u0103ng k\u00ednh v\u1ec1 hi\u1ec7u qu\u1ea3 v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng trong nh\u1eefng ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a doanh nghi\u1ec7p. T\u1eeb \u0111\u00f3 doanh nghi\u1ec7p ra s\u1ee9c c\u1ea3i thi\u1ec7n, ph\u00e1t tri\u1ec3n \u0111\u1ec3 ph\u1ee5c v\u1ee5 cho c\u00e1c nhu c\u1ea7u c\u1ee7a qu\u00e1 tr\u00ecnh n\u1ed9i b\u1ed9 v\u00e0 kh\u00e1ch h\u00e0ng.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>V\u1ec1 kh\u00eda c\u1ea1nh h\u1ecdc t\u1eadp v\u00e0 ph\u00e1t tri\u1ec3n: <\/b><span style=\"font-weight: 400;\">BSC \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u1ee7a t\u1ed5 ch\u1ee9c doanh nghi\u1ec7p th\u00f4ng qua c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng, ngu\u1ed3n nh\u00e2n l\u1ef1c, v\u0103n h\u00f3a, c\u00f4ng ngh\u1ec7,&#8230;<\/span><\/li>\n<\/ul>\n<p>N\u1ebfu b\u1ea1n \u0111ang t\u00ecm ki\u1ebfm <a href=\"https:\/\/hrm.misa.vn\/phan-mem-danh-gia-nhan-vien-misa-amis?source=Topphanmemdanhgia\" target=\"_blank\" rel=\"nofollow noopener\"><strong>ph\u1ea7n m\u1ec1m \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean<\/strong><\/a>, b\u1ea1n vui l\u00f2ng \u0111\u1ec3 l\u1ea1i th\u00f4ng tin d\u01b0\u1edbi \u0111\u00e2y, \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean MISA s\u1ebd h\u1ed7 tr\u1ee3 v\u00e0 t\u01b0 v\u1ea5n cho b\u1ea1n:<br \/>\n<!-- AMIS aiMarketing Form Embed Code --><\/p>\n<div class=\"aimarketing-form-embed-code\"><script env=production id=\"ladizone-form-renderer\" src=\"https:\/\/amismisa.misacdn.net\/apps\/aimarketing\/form-editor\/static\/js\/form-renderer.js\"><\/script><br \/>\n<script render-for=\"3f03f45a-10c5-430b-8c76-c02aa403d1ac\">\n                    globalThis.lzfr.renderExternalForm({formId: \"3f03f45a-10c5-430b-8c76-c02aa403d1ac\", tenantId: \"56c33c47-78ec-4b3a-92ba-9fdb7830a6d4\", domainUnomi: \"https:\/\/ladizone.com\" });\n                <\/script><\/div>\n<p><!-- end AMIS aiMarketing Form Embed Code --><\/p>\n<h3 style=\"text-align: justify;\"><b>1.2. KPI l\u00e0 g\u00ec?<\/b><\/h3>\n<blockquote>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 14pt;\"><em><strong>KPI (Key Performance Indicator)<\/strong><\/em> \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 ch\u1ec9 s\u1ed1 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t tr\u1ecdng y\u1ebfu trong c\u00f4ng vi\u1ec7c, m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau c\u1ee7a c\u00e1 nh\u00e2n,&#8230;. \u0110\u00e2y l\u00e0 thu\u1eadt ng\u1eef m\u00e0 r\u1ea5t nhi\u1ec1u ng\u01b0\u1eddi t\u00f2 m\u00f2 v\u00e0 quan t\u00e2m.<\/span><\/p>\n<\/blockquote>\n<figure id=\"attachment_69882\" aria-describedby=\"caption-attachment-69882\" style=\"width: 740px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-69882 size-full\" src=\"\/wp-content\/uploads\/2022\/01\/bsc-va-kpi-2.jpg\" alt=\"BSC v\u00e0 KPI\" width=\"740\" height=\"438\" srcset=\"\/wp-content\/uploads\/2022\/01\/bsc-va-kpi-2.jpg 740w, \/wp-content\/uploads\/2022\/01\/bsc-va-kpi-2-500x296.jpg 500w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/><figcaption id=\"caption-attachment-69882\" class=\"wp-caption-text\">KPI l\u00e0 t\u1eeb vi\u1ebft t\u1eaft c\u1ee7a Key Performance Indicator, \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 ch\u1ec9 s\u1ed1 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t tr\u1ecdng y\u1ebfu<\/figcaption><\/figure>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u0110\u00e2y l\u00e0 ch\u1ec9 s\u1ed1 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c th\u00f4ng qua c\u00e1c s\u1ed1 li\u1ec7u, t\u1ef7 l\u1ec7, ch\u1ec9 ti\u00eau \u0111\u1ecbnh l\u01b0\u1ee3ng. T\u1eeb \u0111\u00f3 KPI ph\u1ea3n \u00e1nh \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p, t\u1ed5 ch\u1ee9c. H\u01a1n n\u1eefa, n\u00f3 c\u00f2n \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 th\u1ef1c thi c\u00f4ng vi\u1ec7c c\u1ee7a m\u1ed7i c\u00e1 nh\u00e2n. T\u00f9y theo m\u1ed7i t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p, b\u1ed9 ph\u1eadn,&#8230; c\u00e1c doanh nghi\u1ec7p s\u1ebd \u0111\u01b0a ra c\u00e1c m\u1ee9c KPI kh\u00e1c nhau nh\u01b0: SEO KPIs, Marketing KPIs, Email KPIs,&#8230;<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Vai tr\u00f2 c\u1ee7a ch\u1ec9 s\u1ed1 KPI trong doanh nghi\u1ec7p l\u00e0 g\u00ec? Ch\u1ec9 s\u1ed1 KPI c\u00f3 vai tr\u00f2 ch\u1ee7 \u0111\u1ea1o trong \u0111\u00e1nh gi\u00e1 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c, m\u1ee5c \u0111\u00edch c\u1ee7a vi\u1ec7c \u0111\u00e1nh gi\u00e1 n\u00e0y l\u00e0 \u0111\u1ec3:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tri\u1ec3n khai chi\u1ebfn l\u01b0\u1ee3c kinh doanh c\u1ee7a doanh nghi\u1ec7p. T\u1eeb \u0111\u00f3 h\u00ecnh th\u00e0nh m\u1ee5c ti\u00eau v\u00e0 c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh c\u1ee5 th\u1ec3 cho t\u1eebng ph\u00f2ng ban, b\u1ed9 ph\u1eadn, t\u1eebng l\u0129nh v\u1ef1c, t\u1eebng c\u00e1 nh\u00e2n,&#8230;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gi\u00fap \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c, ho\u1ea1t \u0111\u1ed9ng kinh doanh so v\u1edbi m\u1ee5c ti\u00eau \u0111\u1ec1 ra c\u1ee7a doanh nghi\u1ec7p, b\u1ed9 ph\u1eadn v\u00e0 c\u00e1c c\u00e1 nh\u00e2n.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Th\u00fac \u0111\u1ea9y ng\u01b0\u1eddi lao \u0111\u1ed9ng ho\u00e0n th\u00e0nh tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u00ecnh theo v\u1ecb tr\u00ed, ch\u1ee9c danh.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 ti\u1ebfn h\u00e0nh c\u00f4ng vi\u1ec7c minh b\u1ea1ch, c\u1ee5 th\u1ec3, c\u00f4ng b\u1eb1ng, hi\u1ec7u qu\u1ea3.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gi\u00fap c\u1ea5p qu\u1ea3n l\u00fd \u0111\u1ec1 xu\u1ea5t m\u1ee9c l\u01b0\u01a1ng th\u01b0\u1edfng th\u00edch h\u1ee3p theo th\u00e0nh t\u00edch \u0111\u1ea1t \u0111\u01b0\u1ee3c, t\u1ea1o \u0111\u1ed9ng l\u1ef1c cho nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c h\u1ebft kh\u1ea3 n\u0103ng c\u1ee7a m\u00ecnh.\u00a0<\/span><\/li>\n<\/ul>\n<p>[Keynote]<\/p>\n<h2 style=\"text-align: justify;\"><b>2. M\u1ed1i quan h\u1ec7 gi\u1eefa BSC v\u00e0 KPI l\u00e0 g\u00ec?<\/b><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"><strong>BSC v\u00e0 KPI<\/strong> l\u00e0 c\u1ea7u n\u1ed1i k\u1ebft h\u1ee3p gi\u1eefa chi\u1ebfn l\u01b0\u1ee3c kinh doanh l\u00e3nh \u0111\u1ea1o. Hai m\u00f4 h\u00ecnh n\u00e0y s\u1ebd gi\u00fap \u0111\u1ecbnh h\u01b0\u1edbng chi\u1ebfn l\u01b0\u1ee3c kinh doanh c\u1ee7a doanh nghi\u1ec7p (g\u1ed3m c\u00e1c chi\u1ebfn l\u01b0\u1ee3c nh\u01b0 chi\u1ebfn l\u01b0\u1ee3c s\u1ea3n ph\u1ea9m; chi\u1ebfn l\u01b0\u1ee3c t\u0103ng tr\u01b0\u1edfng; chi\u1ebfn l\u01b0\u1ee3c b\u00e1n h\u00e0ng; ho\u1eb7c chi\u1ebfn l\u01b0\u1ee3c marketing,&#8230;) v\u00e0 chi\u1ebfn l\u01b0\u1ee3c l\u00e3nh \u0111\u1ea1o c\u1ee7a doanh nghi\u1ec7p (nh\u01b0 vi\u1ec7c t\u1eadp trung v\u00e0o \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 kinh doanh c\u1ee7a doanh nghi\u1ec7p).<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">BSC c\u00f3 t\u00e1c d\u1ee5ng gi\u00fap nh\u00e0 l\u00e3nh \u0111\u1ea1o \u0111\u01b0a ra chi\u1ebfn l\u01b0\u1ee3c t\u1eeb t\u1ed5ng qu\u00e1t \u0111\u1ebfn c\u1ee5 th\u1ec3, chi ti\u1ebft cho t\u1eebng nh\u00e2n vi\u00ean. KPIs s\u1ebd gi\u00fap \u0111o l\u01b0\u1eddng, \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c. T\u1eeb \u0111\u00f3 gi\u00fap l\u00e3nh \u0111\u1ea1o c\u00f3 th\u1ec3 n\u1eafm b\u1eaft d\u1ec5 d\u00e0ng n\u0103ng l\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng c\u00f4ng vi\u1ec7c ph\u00f9 h\u1ee3p \u0111\u1ed1i v\u1edbi m\u1ed7i c\u00e1 nh\u00e2n kh\u00e1c nhau.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">N\u1ebfu c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o ch\u1ec9 quan t\u00e2m \u0111\u1ebfn chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec1 ra m\u00e0 kh\u00f4ng \u0111\u1ec3 t\u00e2m \u0111\u1ebfn c\u00e1c y\u1ebfu t\u1ed1 quan tr\u1ecdng, \u0111i\u1ec3n h\u00ecnh nh\u01b0 ngu\u1ed3n nh\u00e2n l\u1ef1c &#8211; nh\u00e2n t\u1ed1 tr\u1ef1c ti\u1ebfp th\u1ef1c hi\u1ec7n chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec1 ra th\u00ec s\u1ebd kh\u00f4ng mang l\u1ea1i hi\u1ec7u qu\u1ea3 t\u1ed1t nh\u1ea5t. Trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n chi\u1ebfn l\u01b0\u1ee3c, n\u1ebfu doanh nghi\u1ec7p g\u1eb7p kh\u00f3 kh\u0103n hay tr\u1ee5c tr\u1eb7c th\u00ec r\u1ea5t kh\u00f3 trong vi\u1ec7c ki\u1ec3m so\u00e1t, \u0111\u00e1nh gi\u00e1 v\u00e0 t\u00ecm ra l\u1ed7 h\u1ed5ng trong c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u00ecnh.<\/span><\/p>\n<figure id=\"attachment_69883\" aria-describedby=\"caption-attachment-69883\" style=\"width: 740px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-69883\" src=\"\/wp-content\/uploads\/2022\/01\/bsc-va-kpi-3.jpg\" alt=\"BSC v\u00e0 KPI l\u00e0 c\u1ea7u n\u1ed1i k\u1ebft h\u1ee3p gi\u1eefa chi\u1ebfn l\u01b0\u1ee3c kinh doanh l\u00e3nh \u0111\u1ea1o\" width=\"740\" height=\"416\" srcset=\"\/wp-content\/uploads\/2022\/01\/bsc-va-kpi-3.jpg 740w, \/wp-content\/uploads\/2022\/01\/bsc-va-kpi-3-500x281.jpg 500w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/><figcaption id=\"caption-attachment-69883\" class=\"wp-caption-text\">BSC v\u00e0 KPI l\u00e0 c\u1ea7u n\u1ed1i k\u1ebft h\u1ee3p gi\u1eefa chi\u1ebfn l\u01b0\u1ee3c kinh doanh l\u00e3nh \u0111\u1ea1o<\/figcaption><\/figure>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">V\u00ec v\u1eady, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ee7a c\u00e1c doanh nghi\u1ec7p c\u1ea7n ph\u1ea3i k\u1ebft h\u1ee3p c\u1ea3 chi\u1ebfn l\u01b0\u1ee3c l\u00e3nh \u0111\u1ea1o v\u00e0 chi\u1ebfn l\u01b0\u1ee3c kinh doanh hay l\u00e0 s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa hai c\u00f4ng c\u1ee5 BSC v\u00e0 KPIs. \u0110i\u1ec1u \u0111\u00f3 \u0111\u1ec3 th\u00fac \u0111\u1ea9y doanh nghi\u1ec7p ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 v\u00e0 qu\u1ea3n l\u00fd t\u1ed1t ngu\u1ed3n nh\u00e2n s\u1ef1.<\/span><\/p>\n<p><strong>&gt;&gt;&gt; Xem th\u00eam:<\/strong> <a href=\"https:\/\/amis.misa.vn\/36542\/mo-hinh-quan-tri-muc-tieu-okr\/?source=bsc-va-kpi\" target=\"_blank\" rel=\"noopener\">M\u00f4 h\u00ecnh OKR<\/a> l\u00e0 g\u00ec? Qu\u1ea3n tr\u1ecb m\u1ee5c ti\u00eau theo k\u1ebft qu\u1ea3 then ch\u1ed1t<\/p>\n<h2 style=\"text-align: justify;\"><strong>3. Sai l\u1ea7m khi \u1ee9ng d\u1ee5ng KPI v\u00e0 BSC<\/strong><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">B\u00ean c\u1ea1nh m\u1ed1i quan h\u1ec7 ch\u1eb7t ch\u1ebd c\u1ee7a BSC v\u00e0 KPI, ta c\u1ea7n ch\u00fa tr\u1ecdng \u0111\u1ebfn nh\u1eefng sai l\u1ea7m c\u1ee7a doanh nghi\u1ec7p khi \u1ee9ng d\u1ee5ng BSC v\u00e0 KPI v\u00e0o trong ho\u1ea1t \u0111\u1ed9ng c\u1ee5 th\u1ec3.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Doanh nghi\u1ec7p nh\u1ea7m l\u1eabn gi\u1eefa KPI v\u1edbi k\u1ebf ho\u1ea1ch kinh doanh c\u1ee7a t\u1eebng b\u1ed9 ph\u1eadn c\u1ee5 th\u1ec3:<\/strong> \u0110\u00e2y l\u00e0 nh\u1ea7m l\u1eabn nghi\u00eam tr\u1ecdng s\u1ebd k\u00e9o theo nh\u1eefng sai l\u1ea7m kh\u00e1c trong h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Doanh nghi\u1ec7p tri\u1ec3n khai BSC v\u00e0 KPI n\u1eeda v\u1eddi:<\/strong> Do m\u1ee5c ti\u00eau ch\u00ednh ch\u1ec9 \u0111\u01b0\u1ee3c truy\u1ec1n \u0111\u1ebfn \u0111\u1ed9i ng\u0169 qu\u1ea3n l\u00fd c\u00f2n nh\u00e2n vi\u00ean tr\u1ef1c ti\u1ebfp l\u00e0m vi\u1ec7c th\u00ec l\u1ea1i l\u00e0m vi\u1ec7c theo h\u1ec7 th\u1ed1ng ch\u1ec9 ti\u00eau kh\u00e1c, th\u1eadm ch\u00ed c\u00e1c ch\u1ec9 ti\u00eau \u0111\u00f3 c\u00f2n kh\u00f4ng li\u00ean quan \u0111\u1ebfn m\u1ee5c ti\u00eau ch\u00ednh c\u1ee7a doanh nghi\u1ec7p.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Doanh nghi\u1ec7p ch\u01b0a c\u00f3 h\u1ec7 th\u1ed1ng gi\u00e1m s\u00e1t v\u00e0 \u0111\u00e1nh gi\u00e1 ch\u00ednh x\u00e1c:<\/strong> Nhi\u1ec1u doanh nghi\u1ec7p \u1ee9ng d\u1ee5ng BSC v\u00e0 KPI \u0111\u1ec3 gi\u00e1m s\u00e1t, \u0111\u00e1nh gi\u00e1 qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a c\u00e1c b\u1ed9 ph\u1eadn, c\u00e1 nh\u00e2n. Tuy nhi\u00ean vi\u1ec7c l\u00e0m n\u00e0y g\u00e2y ra k\u1ebft qu\u1ea3 thi\u1ebfu ch\u00ednh x\u00e1c v\u00e0 l\u00e0m m\u1ea5t \u0111i r\u1ea5t nhi\u1ec1u t\u00e1c d\u1ee5ng v\u1ed1n c\u00f3 c\u1ee7a BSC v\u00e0 KPI.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Doanh nghi\u1ec7p ch\u01b0a c\u1ee5 th\u1ec3 h\u00f3a chi\u1ebfn l\u01b0\u1ee3c kinh doanh:<\/strong> \u0110\u00e2y l\u00e0 m\u1ed9t trong nh\u1eefng nguy\u00ean nh\u00e2n tr\u1ecdng y\u1ebfu d\u1eabn \u0111\u1ebfn s\u1ef1 ph\u00e1 s\u1ea3n c\u1ee7a h\u1ea7u h\u1ebft c\u00e1c doanh nghi\u1ec7p.<\/span><\/li>\n<\/ul>\n<p>Xem th\u00eam: <a href=\"https:\/\/amis.misa.vn\/29921\/phan-mem-danh-gia-nhan-vien\/?source=bsc-va-kpi\" target=\"_blank\" rel=\"nofollow noopener\">Top ph\u1ea7n m\u1ec1m \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean t\u1ed1t nh\u1ea5t<\/a><\/p>\n<h2 style=\"text-align: justify;\"><b>4. S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa BSC v\u00e0 KPI<\/b><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">N\u1ebfu n\u00f3i v\u1ec1 kh\u00e1i ni\u1ec7m, BSC l\u00e0 th\u1ebb \u0111i\u1ec3m c\u00e2n b\u1eb1ng gi\u1eefa c\u00e1c y\u1ebfu t\u1ed1 kh\u00e1c nhau, gi\u00fap doanh nghi\u1ec7p \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau m\u00ecnh \u0111\u1ec1 ra. BSC d\u00f9ng \u0111\u1ec3 thi\u1ebft l\u1eadp, th\u1ef1c hi\u1ec7n, gi\u00e1m s\u00e1t v\u00e0 \u0111o l\u01b0\u1eddng. BSC l\u00e0 qu\u00e1 tr\u00ecnh \u0111\u1ea1t chi\u1ebfn l\u01b0\u1ee3c mang t\u1ea7m v\u0129 m\u00f4.<\/span><\/p>\n<figure id=\"attachment_69884\" aria-describedby=\"caption-attachment-69884\" style=\"width: 740px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-69884\" src=\"\/wp-content\/uploads\/2022\/01\/bsc-va-kpi-4.jpg\" alt=\"M\u1eb7c d\u00f9 c\u00f3 li\u00ean quan \u0111\u1ebfn nhau nh\u01b0ng BSC v\u00e0 KPI c\u00f3 s\u1ef1 kh\u00e1c bi\u1ec7t r\u00f5 r\u00e0ng\" width=\"740\" height=\"493\" srcset=\"\/wp-content\/uploads\/2022\/01\/bsc-va-kpi-4.jpg 740w, \/wp-content\/uploads\/2022\/01\/bsc-va-kpi-4-500x333.jpg 500w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/><figcaption id=\"caption-attachment-69884\" class=\"wp-caption-text\">M\u1eb7c d\u00f9 c\u00f3 li\u00ean quan \u0111\u1ebfn nhau nh\u01b0ng BSC v\u00e0 KPI c\u00f3 s\u1ef1 kh\u00e1c bi\u1ec7t r\u00f5 r\u00e0ng<\/figcaption><\/figure>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Trong khi \u0111\u00f3, KPI l\u00e0 ch\u1ec9 s\u1ed1 d\u00f9ng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 c\u00f4ng vi\u1ec7c, d\u00f9ng \u0111\u1ec3 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c ch\u00ednh x\u00e1c theo t\u1eebng con s\u1ed1 c\u1ee5 th\u1ec3, v\u00e0 th\u01b0\u1eddng d\u00f9ng \u0111\u1ec3 th\u1ec3 hi\u1ec7n k\u1ebft qu\u1ea3 l\u00e0m vi\u1ec7c trong t\u1eebng giai \u0111o\u1ea1n kh\u00e1c nhau.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Do \u0111\u00f3, BSC v\u00e0 KPI c\u00f3 r\u1ea5t nhi\u1ec1u \u0111i\u1ec3m kh\u00e1c nhau:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">BSC l\u00e0 m\u00f4 h\u00ecnh m\u00e0 doanh nghi\u1ec7p s\u1eed d\u1ee5ng \u0111\u1ec3 th\u1ef1c hi\u1ec7n, v\u1eadn h\u00e0nh, \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c. C\u00f2n KPI ch\u1ec9 l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 nh\u1ecf b\u00ean trong BSC, nh\u1edd \u0111\u00f3 gi\u00fap c\u00e2n b\u1eb1ng k\u1ebft qu\u1ea3 m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c h\u01a1n.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">KPI \u0111\u01b0\u1ee3c g\u00e1n v\u00e0o c\u00e1c n\u1ed9i dung trong BSC l\u00e0 b\u01b0\u1edbc cu\u1ed1i \u0111\u1ec3 ho\u00e0n th\u00e0nh m\u00f4 h\u00ecnh th\u1ebb \u0111i\u1ec3m c\u00e2n b\u1eb1ng ho\u00e0n ch\u1ec9nh.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">BSC \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong qu\u00e1 tr\u00ecnh \u0111\u1ecbnh h\u01b0\u1edbng chi\u1ebfn l\u01b0\u1ee3c, \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau \u0111\u1ec1 ra c\u1ee7a doanh nghi\u1ec7p.<\/span><\/li>\n<\/ul>\n<p><strong>&gt;&gt;&gt; Xem th\u00eam:<\/strong>\u00a0<a href=\"https:\/\/amis.misa.vn\/35748\/disc-la-gi\/?source=bsc-va-kpi\" target=\"_blank\" rel=\"noopener\" name=\"click_content_link\">DISC l\u00e0 g\u00ec<\/a>? 4 nh\u00f3m t\u00ednh c\u00e1ch c\u00e1 nh\u00e2n c\u1ee7a DISC b\u1ea1n c\u1ea7n bi\u1ebft<\/p>\n<h2 style=\"text-align: justify;\"><b>5. C\u00e1c b\u01b0\u1edbc tri\u1ec3n khai KPI theo \u0111\u1ecbnh d\u1ea1ng BSC cho doanh nghi\u1ec7p<\/b><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">BSC v\u00e0 KPI \u0111\u1ec3 c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3, doanh nghi\u1ec7p c\u00f3 th\u1ec3 tri\u1ec3n khai nh\u01b0 sau:<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>5.1. Th\u1eddi gian \u0111\u1ea7u<\/b><\/h3>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Th\u1ed1ng nh\u1ea5t m\u1ee9c KPIs c\u1ea7n \u00e1p d\u1ee5ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cung c\u1ea5p cho nh\u00e2n vi\u00ean nh\u1eefng ki\u1ebfn th\u1ee9c c\u01a1 b\u1ea3n v\u1ec1 BSC v\u00e0 KPI l\u00e0 g\u00ec.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Kh\u1ea3o s\u00e1t, xem x\u00e9t qu\u00e1 tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u00f4 h\u00ecnh n\u00e0y qua t\u1eebng b\u1ed9 ph\u1eadn<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">H\u1ed7 tr\u1ee3 vi\u1ec7c thi\u1ebft l\u1eadp nh\u1eefng th\u01b0\u1edbc \u0111o k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c d\u1ef1a tr\u00ean nh\u1eefng kinh nghi\u1ec7m tri\u1ec3n khai v\u00e0 th\u1ef1c t\u1ebf t\u1ea1i c\u00f4ng ty cho c\u00e1c ph\u00f2ng ban.<\/span><\/li>\n<\/ul>\n<figure id=\"attachment_69888\" aria-describedby=\"caption-attachment-69888\" style=\"width: 740px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-69888 size-full\" src=\"\/wp-content\/uploads\/2022\/01\/bsc-va-kpi-7.jpg\" alt=\"Th\u1eddi gian \u0111\u1ea7u, doanh nghi\u1ec7p c\u1ea7n x\u00e1c \u0111\u1ecbnh ch\u1ec9 s\u1ed1 KPI s\u1ebd \u00e1p d\u1ee5ng\" width=\"740\" height=\"501\" srcset=\"\/wp-content\/uploads\/2022\/01\/bsc-va-kpi-7.jpg 740w, \/wp-content\/uploads\/2022\/01\/bsc-va-kpi-7-500x339.jpg 500w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/><figcaption id=\"caption-attachment-69888\" class=\"wp-caption-text\">Th\u1eddi gian \u0111\u1ea7u, doanh nghi\u1ec7p c\u1ea7n x\u00e1c \u0111\u1ecbnh ch\u1ec9 s\u1ed1 KPI s\u1ebd \u00e1p d\u1ee5ng<\/figcaption><\/figure>\n<h3 style=\"text-align: justify;\"><b>5.2. Ti\u1ebfn h\u00e0nh th\u1ef1c nghi\u1ec7m v\u00e0 thay \u0111\u1ed5i<\/b><\/h3>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">X\u00e2y d\u1ef1ng c\u00e1c ch\u1ec9 s\u1ed1 v\u00e0 \u0111\u01b0a v\u00e0o \u00e1p d\u1ee5ng th\u1eed trong quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1eebng ph\u00f2ng ban. Nh\u1eefng \u0111i\u1ec1u hi\u1ec7u qu\u1ea3 s\u1ebd ph\u00e1t huy, y\u1ebfu t\u1ed1 d\u01b0 th\u1eeba c\u1ea7n lo\u1ea1i b\u1ecf v\u00e0 ch\u1ed7 n\u00e0o ch\u01b0a h\u1ee3p l\u00fd c\u1ea7n s\u1eeda.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sau qu\u00e1 tr\u00ecnh th\u1ef1c nghi\u1ec7m v\u00e0 s\u1eeda \u0111\u1ed5i b\u1ea1n s\u1ebd c\u1ea7n \u0111\u00f3ng g\u00f3i quy tr\u00ecnh \u0111\u1ec3 ho\u00e0n thi\u1ec7n h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd \u0111\u1ec3 \u0111\u01b0a v\u00e0o \u00e1p d\u1ee5ng ch\u00ednh.<\/span><\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\"><b>5.3. \u00c1p d\u1ee5ng v\u00e0 ph\u00e1t huy<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Sau khi ng\u01b0\u1eddi qu\u1ea3n l\u00fd \u0111\u00e3 ho\u00e0n th\u00e0nh \u0111\u01b0\u1ee3c c\u00e1c b\u01b0\u1edbc v\u00e0 c\u00f3 h\u1ec7 th\u1ed1ng ho\u00e0n thi\u1ec7n s\u1ebd \u0111\u01b0a v\u00e0o \u00e1p d\u1ee5ng r\u1ed9ng r\u00e3i to\u00e0n c\u00f4ng ty. B\u1ea1n v\u1eabn c\u1ea7n theo d\u00f5i ti\u1ebfp k\u1ebft qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u00f4 h\u00ecnh n\u00e0y \u0111\u1ec3 c\u00f3 s\u1ef1 \u0111i\u1ec1u ch\u1ec9nh h\u1ee3p l\u00fd.<\/span><\/p>\n<figure id=\"attachment_69886\" aria-describedby=\"caption-attachment-69886\" style=\"width: 740px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-69886\" src=\"\/wp-content\/uploads\/2022\/01\/bsc-va-kpi-6.jpg\" alt=\"KPI \u00e1p d\u1ee5ng khi doanh nghi\u1ec7p mu\u1ed1n \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3, n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean\" width=\"740\" height=\"406\" srcset=\"\/wp-content\/uploads\/2022\/01\/bsc-va-kpi-6.jpg 740w, \/wp-content\/uploads\/2022\/01\/bsc-va-kpi-6-500x274.jpg 500w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/><figcaption id=\"caption-attachment-69886\" class=\"wp-caption-text\">KPI \u00e1p d\u1ee5ng khi doanh nghi\u1ec7p mu\u1ed1n \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3, n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean<\/figcaption><\/figure>\n<h2 style=\"text-align: justify;\"><b>6. C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p<\/b><\/h2>\n<h3 style=\"text-align: justify;\"><b>6.1. Khi n\u00e0o \u00e1p d\u1ee5ng BSC ?<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Khi c\u00e1c doanh nghi\u1ec7p mu\u1ed1n \u0111\u1ed5i m\u1edbi, BSC \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng nh\u01b0 m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd mang t\u00ednh chi\u1ebfn l\u01b0\u1ee3c. Khi \u0111\u00f3, doanh nghi\u1ec7p s\u1ebd t\u1eadp trung v\u00e0o c\u00e1c v\u1ea5n \u0111\u1ec1 nh\u01b0:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">L\u00e0m r\u00f5, truy\u1ec1n \u0111\u1ea1t t\u1ea7m nh\u00ecn.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">L\u1eadp k\u1ebf ho\u1ea1ch, m\u1ee5c ti\u00eau, chi\u1ebfn l\u01b0\u1ee3c.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Li\u00ean k\u1ebft c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c v\u00e0 ch\u1ec9 ti\u00eau \u0111\u00e1nh gi\u00e1 v\u1edbi nhau.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">X\u00fac ti\u1ebfn c\u00e1c ph\u1ea3n h\u1ed3i h\u1ecdc h\u1ecfi.<\/span><\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\"><b>6.2. Khi n\u00e0o \u00e1p d\u1ee5ng KPI?<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">C\u00e1c doanh nghi\u1ec7p mu\u1ed1n \u0111\u1ea3m b\u1ea3o ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau hi\u1ec7u qu\u1ea3, mu\u1ed1n \u0111o l\u01b0\u1eddng v\u00e0 \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean, th\u00ec KPI l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 hi\u1ec7u qu\u1ea3 \u0111\u1ec3 th\u1ef1c hi\u1ec7n m\u1ee5c \u0111\u00edch \u0111\u00f3.<\/span><\/p>\n<h2 style=\"text-align: justify;\"><b>K\u1ebft lu\u1eadn\u00a0<\/b><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Th\u00f4ng qua b\u00e0i vi\u1ebft n\u00e0y, MISA AMIS hy v\u1ecdng c\u00f3 th\u1ec3 gi\u00fap \u00edch cho ng\u01b0\u1eddi qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 c\u00e1c thu\u1eadt ng\u1eef BSC v\u00e0 KPI l\u00e0 g\u00ec v\u00e0 c\u00e1ch m\u00e0 hai kh\u00e1i ni\u1ec7m n\u00e0y ho\u1ea1t \u0111\u1ed9ng trong c\u00e1c doanh nghi\u1ec7p. Hi\u1ec3u r\u00f5 nh\u1eefng thu\u1eadt ng\u1eef n\u00e0y, c\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111\u1ec1 ra c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c ph\u00f9 h\u1ee3p v\u00e0 nh\u1eefng gi\u1ea3i ph\u00e1p \u0111\u1ec3 th\u1ef1c hi\u1ec7n m\u1ee5c ti\u00eau \u0111\u1ec1 ra. \u0110i\u1ec1u n\u00e0y s\u1ebd g\u00f3p ph\u1ea7n ph\u00e1t tri\u1ec3n doanh nghi\u1ec7p b\u1ec1n v\u1eefng, ng\u00e0y c\u00e0ng \u0111i l\u00ean.<\/span><\/p>\n<p><!-- AMIS aiMarketing Form Embed Code --><\/p>\n<div class=\"aimarketing-form-embed-code\"><script env=production id=\"ladizone-form-renderer\" src=\"https:\/\/amismisa.misacdn.net\/apps\/aimarketing\/form-editor\/static\/js\/form-renderer.js\"><\/script><br \/>\n<script render-for=\"3238df75-8cbd-44d2-8ec4-9751a41dccf8\">\n                    globalThis.lzfr.renderExternalForm({formId: \"3238df75-8cbd-44d2-8ec4-9751a41dccf8\", tenantId: \"56c33c47-78ec-4b3a-92ba-9fdb7830a6d4\", domainUnomi: \"https:\/\/ladizone.com\" });\n                <\/script><\/div>\n<p><!-- end AMIS aiMarketing Form Embed Code --><\/p>\n<div class=\"pvc_clear\"><\/div>\n<p id=\"pvc_stats_5503\" class=\"pvc_stats total_only  \" data-element-id=\"5503\" style=\"\"><i class=\"pvc-stats-icon medium\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.0\" viewBox=\"0 0 502 315\" preserveAspectRatio=\"xMidYMid meet\"><g transform=\"translate(0,332) scale(0.1,-0.1)\" fill=\"\" stroke=\"none\"><path d=\"M2394 3279 l-29 -30 -3 -207 c-2 -182 0 -211 15 -242 39 -76 157 -76 196 0 15 31 17 60 15 243 l-3 209 -33 29 c-26 23 -41 29 -80 29 -41 0 -53 -5 -78 -31z\"\/><path d=\"M3085 3251 c-45 -19 -58 -50 -96 -229 -47 -217 -49 -260 -13 -295 52 -53 146 -42 177 20 16 31 87 366 87 410 0 70 -86 122 -155 94z\"\/><path d=\"M1751 3234 c-13 -9 -29 -31 -37 -50 -12 -29 -10 -49 21 -204 19 -94 39 -189 45 -210 14 -50 54 -80 110 -80 34 0 48 6 76 34 21 21 34 44 34 59 0 14 -18 113 -40 219 -37 178 -43 195 -70 221 -36 32 -101 37 -139 11z\"\/><path d=\"M1163 3073 c-36 -7 -73 -59 -73 -102 0 -56 133 -378 171 -413 34 -32 83 -37 129 -13 70 36 67 87 -16 290 -86 209 -89 214 -129 231 -35 14 -42 15 -82 7z\"\/><path d=\"M3689 3066 c-15 -9 -33 -30 -42 -48 -48 -103 -147 -355 -147 -375 0 -98 131 -148 192 -74 13 15 57 108 97 206 80 196 84 226 37 273 -30 30 -99 39 -137 18z\"\/><path d=\"M583 2784 c-38 -19 -67 -74 -58 -113 9 -42 211 -354 242 -373 16 -10 45 -18 66 -18 51 0 107 52 107 100 0 39 -1 41 -124 234 -80 126 -108 162 -133 173 -41 17 -61 16 -100 -3z\"\/><path d=\"M4250 2784 c-14 -9 -74 -91 -133 -183 -95 -150 -107 -173 -107 -213 0 -55 33 -94 87 -104 67 -13 90 8 211 198 130 202 137 225 78 284 -27 27 -42 34 -72 34 -22 0 -50 -8 -64 -16z\"\/><path d=\"M2275 2693 c-553 -48 -1095 -270 -1585 -649 -135 -104 -459 -423 -483 -476 -23 -49 -22 -139 2 -186 73 -142 361 -457 571 -626 285 -228 642 -407 990 -497 242 -63 336 -73 660 -74 310 0 370 5 595 52 535 111 1045 392 1455 803 122 121 250 273 275 326 19 41 19 137 0 174 -41 79 -309 363 -465 492 -447 370 -946 591 -1479 653 -113 14 -422 18 -536 8z m395 -428 c171 -34 330 -124 456 -258 112 -119 167 -219 211 -378 27 -96 24 -300 -5 -401 -72 -255 -236 -447 -474 -557 -132 -62 -201 -76 -368 -76 -167 0 -236 14 -368 76 -213 98 -373 271 -451 485 -162 444 86 934 547 1084 153 49 292 57 452 25z m909 -232 c222 -123 408 -262 593 -441 76 -74 138 -139 138 -144 0 -16 -233 -242 -330 -319 -155 -123 -309 -223 -461 -299 l-81 -41 32 46 c18 26 49 83 70 128 143 306 141 649 -6 957 -25 52 -61 116 -79 142 l-34 47 45 -20 c26 -10 76 -36 113 -56z m-2057 25 c-40 -58 -105 -190 -130 -263 -110 -324 -59 -707 132 -981 25 -35 42 -64 37 -64 -19 0 -241 119 -326 174 -188 122 -406 314 -532 468 l-58 71 108 103 c185 178 428 349 672 473 66 33 121 60 123 61 2 0 -10 -19 -26 -42z\"\/><path d=\"M2375 1950 c-198 -44 -350 -190 -395 -379 -18 -76 -8 -221 19 -290 114 -284 457 -406 731 -260 98 52 188 154 231 260 27 69 37 214 19 290 -38 163 -166 304 -326 360 -67 23 -215 33 -279 19z\"\/><\/g><\/svg><\/i> <img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" alt=\"Loading\" src=\"\/wp-content\/plugins\/page-views-count\/ajax-loader-2x.gif\" border=0 \/><\/p>\n<div class=\"pvc_clear\"><\/div>\n<div style='text-align:center' class='yasr-auto-insert-visitor'><\/div>","protected":false},"excerpt":{"rendered":"<p>BSC v\u00e0 KPI l\u00e0 nh\u1eefng thu\u1eadt ng\u1eef \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ph\u1ed5 bi\u1ebfn trong c\u00e1c doanh nghi\u1ec7p. Vi\u1ec7c ph\u00e2n bi\u1ec7t BSC v\u00e0 KPI l\u00e0 r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3. V\u1eady BSC v\u00e0 KPI l\u00e0 g\u00ec? BSC v\u00e0 KPI kh\u00e1c nhau nh\u01b0 th\u1ebf n\u00e0o? 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