{"id":18881,"date":"2022-05-10T10:13:28","date_gmt":"2022-05-10T03:13:28","guid":{"rendered":"https:\/\/amis.misa.vn\/?p=18881"},"modified":"2023-04-20T11:29:19","modified_gmt":"2023-04-20T04:29:19","slug":"xay-dung-muc-tieu-ban-hang","status":"publish","type":"post","link":"https:\/\/amis.misa.vn\/18881\/xay-dung-muc-tieu-ban-hang\/","title":{"rendered":"M\u1ee5c ti\u00eau b\u00e1n h\u00e0ng l\u00e0 g\u00ec &#038; 4 tip x\u00e2y d\u1ef1ng m\u1ee5c ti\u00eau d\u00e0i h\u1ea1n cho Doanh Nghi\u1ec7p"},"content":{"rendered":"<p style=\"text-align: justify;\"><b>\u201cC\u00f3 \u0111\u01b0\u1ee3c nhi\u1ec1u kh\u00e1ch h\u00e0ng h\u01a1n, l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 h\u01a1n hay ch\u1ed1t \u0111\u01b0\u1ee3c nhi\u1ec1u \u0111\u01a1n h\u00e0ng h\u01a1n\u201d, \u0111\u00f3 h\u1eb3n l\u00e0 c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a b\u1ea5t k\u1ef3 nh\u00e0 qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng n\u00e0o n\u1ebfu \u0111\u01b0\u1ee3c h\u1ecfi v\u1ec1 nh\u1eefng k\u1ef3 v\u1ecdng trong c\u00f4ng vi\u1ec7c. Tuy nhi\u00ean, vi\u1ec7c hi\u1ec7n th\u1ef1c h\u00f3a nh\u1eefng \u0111i\u1ec1u tr\u00ean kh\u00f4ng h\u1ec1 d\u1ec5 d\u00e0ng. N\u00f3 y\u00eau c\u1ea7u nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n \u0111\u1eb7t ra c\u00e1c m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 cho \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng v\u00e0 l\u1eadp c\u00e1c k\u1ebf ho\u1ea1ch chi ti\u1ebft \u0111\u1ec3 bi\u1ebfn nh\u1eefng k\u1ef3 v\u1ecdng th\u00e0nh hi\u1ec7n th\u1ef1c.<\/b><\/p>\n<figure id=\"attachment_18888\" aria-describedby=\"caption-attachment-18888\" style=\"width: 626px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18888\" src=\"\/wp-content\/uploads\/2021\/07\/muc-tieu-ban-hang.jpg\" alt=\"m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng \" width=\"626\" height=\"416\" srcset=\"\/wp-content\/uploads\/2021\/07\/muc-tieu-ban-hang.jpg 626w, \/wp-content\/uploads\/2021\/07\/muc-tieu-ban-hang-300x199.jpg 300w\" sizes=\"(max-width: 626px) 100vw, 626px\" \/><figcaption id=\"caption-attachment-18888\" class=\"wp-caption-text\">M\u1ee5c ti\u00eau b\u00e1n h\u00e0ng<\/figcaption><\/figure>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u0110i\u1ec1u quan tr\u1ecdng nh\u1ea5t trong qu\u00e1 tr\u00ecnh x\u00e2y d\u1ef1ng c\u00e1c m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng l\u00e0 \u0111\u01b0a ra c\u00e1c m\u1ee5c ti\u00eau kh\u00f4ng ch\u1ec9 th\u1ef1c t\u1ebf, m\u00e0 c\u00f2n ph\u1ea3i \u0111\u1ea3m b\u1ea3o ch\u00fang c\u00f3 t\u00ednh kh\u1ea3 thi.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">M\u1ed9t b\u00e1o c\u00e1o c\u1ee7a Bridge Group cho th\u1ea5y ch\u1ec9 c\u00f3 67% nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng ho\u00e0n th\u00e0nh c\u00e1c ch\u1ec9 ti\u00eau b\u00e1n h\u00e0ng c\u1ee7a h\u1ecd.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><em><span style=\"font-weight: 400;\">V\u1eady l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau m\u00e0 nh\u00e0 qu\u1ea3n l\u00fd \u0111\u01b0a ra?\u00a0 <\/span><\/em><span style=\"font-weight: 400;\">M\u1eddi anh\/ch\u1ecb t\u00ecm c\u00e2u tr\u1ea3 l\u1eddi trong b\u00e0i vi\u1ebft n\u00e0y.\u00a0<\/span><\/p>\n<p style=\"text-align: center;\">&gt;&gt; \u0110\u1ecdc th\u00eam: <strong><a href=\"https:\/\/amis.misa.vn\/1409\/xay-dung-ke-hoach-ban-hang-hieu-qua\/\" target=\"_blank\" rel=\"noopener\">C\u00e1ch l\u1eadp k\u1ebf ho\u1ea1ch b\u00e1n h\u00e0ng cho nh\u00e2n vi\u00ean sale \u0111\u1ea7y \u0111\u1ee7 nh\u1ea5t<\/a><\/strong><\/p>\n<h2 style=\"text-align: justify;\"><strong>M\u1ee5c ti\u00eau b\u00e1n h\u00e0ng l\u00e0 g\u00ec?<\/strong><\/h2>\n<p style=\"text-align: justify;\"><b>M\u1ee5c ti\u00eau b\u00e1n h\u00e0ng <\/b>l\u00e0 vi\u1ec7c cung c\u1ea5p cho \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng c\u1ee7a doanh nghi\u1ec7p m\u1ed9t l\u1ed9 tr\u00ecnh r\u00f5 r\u00e0ng v\u1ec1 nh\u1eefng g\u00ec h\u1ecd c\u1ea7n l\u00e0m \u0111\u1ec3 gi\u00fap c\u00f4ng ty \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau t\u1ed5ng th\u1ec3. M\u1ed7i m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng bao g\u1ed3m c\u00e1c m\u1ee5c h\u00e0nh \u0111\u1ed9ng c\u1ee5 th\u1ec3 v\u00e0 c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c \u0111\u1ec3 gi\u00fap c\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u0111\u1ea3m b\u1ea3o \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau c\u00e1 nh\u00e2n v\u00e0 c\u1ee7a to\u00e0n nh\u00f3m.<\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-18890\" src=\"\/wp-content\/uploads\/2021\/07\/muc-tieu-ban-hang-dua-tren-ky-vong-dai-han.jpg\" alt=\"m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng d\u1ef1a tr\u00ean m\u1ee5c ti\u00eau d\u00e0i h\u1ea1n \" width=\"626\" height=\"416\" srcset=\"\/wp-content\/uploads\/2021\/07\/muc-tieu-ban-hang-dua-tren-ky-vong-dai-han.jpg 626w, \/wp-content\/uploads\/2021\/07\/muc-tieu-ban-hang-dua-tren-ky-vong-dai-han-300x199.jpg 300w\" sizes=\"(max-width: 626px) 100vw, 626px\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">M\u1ee5c ti\u00eau b\u00e1n h\u00e0ng th\u01b0\u1eddng l\u00e0 c\u00e1c k\u1ef3 v\u1ecdng d\u00e0i h\u1ea1n (nh\u01b0 gia t\u0103ng l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng, hay l\u00e0m gi\u1ea3m t\u00ecnh tr\u1ea1ng ph\u1ea3n h\u1ed3i ti\u00eau c\u1ef1c) \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00f4ng qua m\u1ed9t lo\u1ea1t c\u00e1c n\u1ed7 l\u1ef1c v\u00e0 k\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng trong ng\u1eafn h\u1ea1n.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Theo nghi\u00ean c\u1ee9u c\u1ee7a Accent Technologies, c\u00e1c m\u1ee5c ti\u00eau qu\u1ea3n l\u00fd ho\u1ea1t \u0111\u1ed9ng b\u00e1n h\u00e0ng ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c c\u00f4ng ty t\u1ed1t nh\u1ea5t l\u00e0 n\u00ean xoay quanh vi\u1ec7c hi\u1ec3u nh\u1eefng th\u00e1ch th\u1ee9c c\u1ee7a ng\u01b0\u1eddi mua, c\u0169ng nh\u01b0 c\u00e1 nh\u00e2n h\u00f3a c\u00e1c <strong><a href=\"https:\/\/amis.misa.vn\/12939\/chuan-hoa-quy-trinh-ban-hang\/\">quy tr\u00ecnh b\u00e1n h\u00e0ng<\/a><\/strong> v\u00e0 cam k\u1ebft b\u00e1n h\u00e0ng.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Tuy nhi\u00ean, c\u00e1c m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng \u0111\u1eb7t ra c\u1ea7n c\u00f3 \u00fd ngh\u0129a \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p ho\u1eb7c b\u1ed9 ph\u1eadn c\u1ee7a kinh doanh. Ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 thi\u1ebft l\u1eadp c\u00e1c m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng t\u1eadp trung v\u00e0o:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u0103ng doanh thu v\u00e0 l\u1ee3i nhu\u1eadn<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u0103ng s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u1ea9y m\u1ea1nh doanh s\u1ed1 th\u00f4ng qua upsell (b\u00e1n th\u00eam) v\u00e0 cross-sell (b\u00e1n ch\u00e9o)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u0103ng hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean kinh doanh\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u1eaft gi\u1ea3m th\u1eddi gian m\u00e0 nh\u00e2n vi\u00ean sale th\u01b0\u1eddng d\u00e0nh cho c\u00e1c nhi\u1ec7m v\u1ee5 kh\u00f4ng li\u00ean quan \u0111\u1ebfn b\u00e1n h\u00e0ng<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u1ea3i thi\u1ec7n quy tr\u00ecnh b\u00e1n h\u00e0ng\u00a0<\/span><\/li>\n<\/ul>\n<h2 style=\"text-align: justify;\"><strong>Nh\u1eefng th\u00e1ch th\u1ee9c th\u01b0\u1eddng g\u1eb7p khi x\u00e2y d\u1ef1ng m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng<\/strong><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u0110\u1ed1i v\u1edbi h\u1ea7u h\u1ebft c\u00e1c doanh nghi\u1ec7p, vi\u1ec7c t\u0103ng s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng v\u00e0 doanh thu lu\u00f4n l\u00e0 m\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Tuy nhi\u00ean, trong khi t\u0103ng tr\u01b0\u1edfng doanh thu b\u1eb1ng c\u00e1ch b\u00e1n nhi\u1ec1u h\u00e0ng h\u01a1n l\u00e0 m\u1ed9t l\u1ef1a ch\u1ecdn hi\u1ec3n nhi\u00ean khi thi\u1ebft l\u1eadp c\u00e1c m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng, nh\u01b0ng c\u00f3 m\u1ed9t \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i t\u00ecm hi\u1ec3u s\u00e2u h\u01a1n nh\u1eefng thay \u0111\u1ed5i ng\u1eafn h\u1ea1n n\u00e0o c\u00f3 th\u1ec3 th\u00fac \u0111\u1ea9y th\u00e0nh c\u00f4ng l\u00e2u d\u00e0i c\u1ee7a doanh nghi\u1ec7p.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-18896\" src=\"\/wp-content\/uploads\/2021\/07\/thach-thuc-trong-viec-dat-muc-tieu.jpg\" alt=\"th\u00e1ch th\u1ee9c trong vi\u1ec7c \u0111\u1eb7t m\u1ee5c ti\u00eau\" width=\"626\" height=\"417\" srcset=\"\/wp-content\/uploads\/2021\/07\/thach-thuc-trong-viec-dat-muc-tieu.jpg 626w, \/wp-content\/uploads\/2021\/07\/thach-thuc-trong-viec-dat-muc-tieu-300x200.jpg 300w\" sizes=\"(max-width: 626px) 100vw, 626px\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">M\u1ed9t nghi\u00ean c\u1ee9u c\u1ee7a <strong>Forrester Research<\/strong> cho th\u1ea5y r\u1eb1ng c\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng B2B ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi nhi\u1ec1u r\u00e0o c\u1ea3n n\u1ed9i b\u1ed9 khi c\u1ed1 g\u1eafng \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng, ch\u1eb3ng h\u1ea1n nh\u01b0 c\u00e1ch h\u1ecd c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng d\u1eef li\u1ec7u v\u00e0 c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u0110\u1eb7t m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng kh\u00f4ng ch\u1ec9 d\u1ef1a tr\u00ean nh\u1eefng con s\u1ed1 nh\u01b0 doanh thu v\u00e0 t\u1ef7 l\u1ec7 ph\u1ea7n tr\u0103m ho\u00e0n th\u00e0nh theo th\u1eddi gian.\u00a0<\/span><span style=\"font-weight: 400;\">Nh\u00e0 qu\u1ea3n l\u00fd c\u0169ng c\u00f3 th\u1ec3 c\u00e2n nh\u1eafc \u0111\u1eb7t m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng \u0111\u1ec3 c\u1ea3i thi\u1ec7n b\u1ea5t k\u1ef3 kh\u00e2u n\u00e0o trong quy tr\u00ecnh b\u00e1n h\u00e0ng c\u1ee7a m\u00ecnh, t\u1eeb vi\u1ec7c gi\u1ea3m chi ph\u00ed \u0111\u1ebfn thay \u0111\u1ed5i c\u00e1ch doanh nghi\u1ec7p qu\u1ea3n l\u00fd d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh m\u00e0 kh\u00f4ng n\u00ean b\u1ecb gi\u1edbi h\u1ea1n trong vi\u1ec7c c\u1ea3i thi\u1ec7n c\u00e1c ch\u1ec9 s\u1ed1 b\u00e1n h\u00e0ng ch\u00ednh.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">V\u00ed d\u1ee5: Gi\u1ea3 s\u1eed nh\u00e2n vi\u00ean c\u1ee7a anh\/ch\u1ecb \u0111ang b\u00e1o c\u00e1o r\u1eb1ng h\u1ecd d\u00e0nh <strong>15 gi\u1edd<\/strong> m\u1ed7i tu\u1ea7n \u0111\u1ec3 x\u1eed l\u00fd d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng. H\u1ecd c\u1ea3m th\u1ea5y vi\u1ec7c \u0111\u00f3 qu\u00e1 m\u1ea5t th\u1eddi gian v\u00e0 mu\u1ed1n ti\u1ebft ki\u1ec7m th\u1eddi gian c\u1ee7a m\u00ecnh. M\u1ed9t c\u00e1ch \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 n\u00e0y l\u00e0 \u0111\u1eb7t m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng l\u00e0 &#8216;<\/span><i><span style=\"font-weight: 400;\">gi\u1ea3m th\u1eddi gian d\u00e0nh cho vi\u1ec7c nh\u1eadp d\u1eef li\u1ec7u c\u1ee7a nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng<\/span><\/i><span style=\"font-weight: 400;\">&#8216;, sau \u0111\u00f3 \u0111\u1eb7t ra c\u00e1c ch\u1ec9 s\u1ed1, ph\u01b0\u01a1ng ph\u00e1p \u0111o l\u01b0\u1eddng c\u1ee5 th\u1ec3 v\u00e0 gi\u1ea3i ph\u00e1p \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u00f3.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; color: #ff6600; font-size: 14pt;\">H\u00e3y suy ngh\u0129 r\u1ed9ng h\u01a1n v\u00e0 nh\u00ecn xa h\u01a1n kh\u1ecfi nh\u1eefng nh\u1eefng con s\u1ed1 v\u00e0 suy ngh\u0129 ng\u1eafn h\u1ea1n.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-18897\" src=\"\/wp-content\/uploads\/2021\/07\/muc-tieu-dai-han.jpg\" alt=\"m\u1ee5c ti\u00eau d\u00e0i h\u1ea1n \" width=\"626\" height=\"385\" srcset=\"\/wp-content\/uploads\/2021\/07\/muc-tieu-dai-han.jpg 626w, \/wp-content\/uploads\/2021\/07\/muc-tieu-dai-han-300x185.jpg 300w\" sizes=\"(max-width: 626px) 100vw, 626px\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Theo Will Cannon, ng\u01b0\u1eddi s\u00e1ng l\u1eadp Uplead Founder, m\u1eb7c d\u00f9 vi\u1ec7c ph\u1ea3i \u0111\u1ea1t m\u1ee5c ti\u00eau v\u00e0 mang l\u1ea1i \u0111\u1ee7 doanh thu cho c\u00f4ng ty l\u00e0 \u0111i\u1ec1u quan tr\u1ecdng, nh\u01b0ng \u0111\u1eebng th\u00fac \u00e9p c\u00e1c th\u00e0nh vi\u00ean trong \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng ho\u00e0n th\u00e0nh n\u00f3 b\u1eb1ng m\u1ecdi gi\u00e1.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00d4ng cho r\u1eb1ng:\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><i><span style=\"font-weight: 400;\">\u201c\u0110i\u1ec1u quan tr\u1ecdng l\u00e0 ng\u01b0\u1eddi b\u00e1n \u0111\u1ea3m b\u1ea3o \u0111\u01b0\u1ee3c quy\u1ec1n l\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng, thay v\u00ec c\u1ed1 g\u1eafng b\u00e1n s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 cho h\u1ecd \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 kinh doanh khi m\u1ed7i ng\u00e0y l\u00e0m vi\u1ec7c k\u1ebft th\u00fac\u201d.\u00a0<\/span><\/i><\/p>\n<p style=\"text-align: justify;\"><i><span style=\"font-weight: 400;\">\u201cN\u1ebfu b\u1ea1n c\u1ee9 c\u1ed1 ch\u1ea1y \u0111ua v\u1edbi ch\u1ec9 ti\u00eau, th\u00ec c\u00f3 th\u1ec3 b\u1ea1n s\u1ebd t\u0103ng doanh thu b\u00e1n h\u00e0ng c\u1ee7a m\u00ecnh trong ng\u1eafn h\u1ea1n. Nh\u01b0ng v\u1ec1 d\u00e0i h\u1ea1n, vi\u1ec7c kh\u00e1ch h\u00e0ng s\u1ebd ti\u1ebfp t\u1ee5c quay tr\u1edf l\u1ea1i hay kh\u00f4ng s\u1ebd l\u00e0 \u0111i\u1ec1u kh\u00f4ng ch\u1eafc ch\u1eafn, b\u1edfi h\u1ecd kh\u00f4ng c\u00f3 s\u1ef1 tin t\u01b0\u1edfng ho\u1eb7c m\u1ed1i quan h\u1ec7 n\u00e0o \u0111\u1ee7 ch\u1eb7t ch\u1ebd v\u1edbi b\u1ea1n.\u201d<\/span><\/i><\/p>\n<div style=\"background: linear-gradient(40deg, rgba(76, 175, 80, 0.08), rgba(255, 235, 59, 0.09)); border-radius: 3px; border-width: 3px; border-style: solid; border-color: rgba(213, 213, 213, 0); border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; color: #333333; border-image-source: linear-gradient(to right, rgba(76, 175, 80, 0.5), rgba(156, 39, 176, 0.66), rgba(3, 169, 244, 0.65)); border-image-slice: 1; font: inherit; margin: 0px; padding: 1em; vertical-align: baseline; text-align: justify;\">\n<p style=\"text-align: center;\"><span style=\"color: #0000ff;\"><strong><span style=\"font-size: 18pt;\">AMIS CRM &#8211; B\u1ed9 c\u00f4ng c\u1ee5 t\u1ed1i \u01b0u ho\u1ea1t \u0111\u1ed9ng kinh doanh<\/span> <\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/amis.misa.vn\/phan-mem-crm-amis\/?utm_source=Blog+CRM&amp;utm_medium=Banner&amp;utm_campaign=HaNN\" target=\"_blank\" rel=\"noopener\">AMIS CRM<\/a> l\u00e0 gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m h\u1ed7 tr\u1ee3 c\u00e1c nghi\u1ec7p v\u1ee5 b\u00e1n h\u00e0ng, gi\u00fap doanh nghi\u1ec7p ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n, n\u00e2ng cao n\u0103ng su\u1ea5t cho sale, t\u1ed1i \u01b0u ho\u1ea1t \u0111\u1ed9ng kinh doanh v\u00e0 b\u1ee9t ph\u00e1 doanh thu.<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt;\"><strong>Nh\u1ee9ng t\u00ednh n\u0103ng n\u1ed5i b\u1eadt c\u1ee7a AMIS CRM bao g\u1ed3m:<\/strong> <\/span><\/p>\n<ul>\n<li style=\"text-align: justify;\">Qu\u1ea3n l\u00fd chi\u1ebft kh\u1ea5u, khuy\u1ebfn m\u1ea1i<\/li>\n<li style=\"text-align: justify;\">L\u01b0u tr\u1eef, qu\u1ea3n l\u00fd m\u1ecdi th\u00f4ng tin kh\u00e1ch h\u00e0ng<\/li>\n<li style=\"text-align: justify;\">Qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean sale<\/li>\n<li style=\"text-align: justify;\">Qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean \u0111i th\u1ecb tr\u01b0\u1eddng<\/li>\n<li style=\"text-align: justify;\">T\u1ed1i \u01b0u quy tr\u00ecnh b\u00e1n h\u00e0ng, ph\u00ea duy\u1ec7t<\/li>\n<li style=\"text-align: justify;\">Li\u00ean th\u00f4ng d\u1eef li\u1ec7u v\u1ec1 t\u1ed3n kho, c\u00f4ng n\u1ee3, \u0111\u01a1n h\u00e0ng&#8230; v\u1edbi K\u1ebf to\u00e1n<\/li>\n<li style=\"text-align: justify;\">B\u00e1o c\u00e1o doanh s\u1ed1, hi\u1ec7u su\u1ea5t nh\u00e2n vi\u00ean&#8230;<\/li>\n<\/ul>\n<p><a href=\"https:\/\/amis.misa.vn\/phan-mem-crm-amis\/?utm_source=Blog+CRM&amp;utm_medium=Banner&amp;utm_campaign=HaNN\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-32363\" src=\"\/wp-content\/uploads\/2021\/12\/14122021_Banner-gif_Bocongcutoiuu15_07.gif\" alt=\"\" width=\"640\" height=\"400\" \/><\/a><\/p>\n<\/div>\n<h2 style=\"text-align: justify;\"><b>Ba m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng ph\u1ed5 bi\u1ebfn nh\u1ea5t m\u00e0 nh\u00e0 qu\u1ea3n l\u00fd n\u00ean bi\u1ebft<\/b><\/h2>\n<h3 style=\"text-align: justify;\"><strong>M\u1ee5c ti\u00eau n\u00e2ng cao n\u0103ng l\u1ef1c c\u1ee7a \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng<i>\u00a0<\/i><\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">C\u00e1c <strong>m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng<\/strong> ch\u1ec9 c\u00f3 th\u1ec3 th\u00e0nh c\u00f4ng n\u1ebfu \u0111\u1ed9i nh\u00f3m c\u00f3 kh\u1ea3 n\u0103ng (v\u00e0 \u0111\u1ed9ng l\u1ef1c) \u0111\u1ec3 th\u1ef1c hi\u1ec7n. <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Tuy nhi\u00ean, n\u00e2ng cao n\u0103ng l\u1ef1c \u0111\u1ed9i ng\u0169 \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 b\u00e1n \u0111\u01b0\u1ee3c nhi\u1ec1u h\u00e0ng h\u01a1n c\u0169ng l\u00e0 m\u1ed9t m\u1ee5c ti\u00eau, nh\u01b0 v\u00ed d\u1ee5 v\u1ec1 vi\u1ec7c c\u1eaft gi\u1ea3m th\u1eddi gian m\u00e0 m\u1ed9t nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng ph\u1ea3i d\u00e0nh cho vi\u1ec7c nh\u1eadp d\u1eef li\u1ec7u \u1edf tr\u00ean.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-18901\" src=\"\/wp-content\/uploads\/2021\/07\/cai-thien-nang-luc-sales.jpg\" alt=\"c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c sales\" width=\"626\" height=\"444\" srcset=\"\/wp-content\/uploads\/2021\/07\/cai-thien-nang-luc-sales.jpg 626w, \/wp-content\/uploads\/2021\/07\/cai-thien-nang-luc-sales-300x213.jpg 300w\" sizes=\"(max-width: 626px) 100vw, 626px\" \/><\/p>\n<p style=\"text-align: justify;\"><em><span style=\"font-weight: 400;\">C\u00e1c v\u00ed d\u1ee5 kh\u00e1c v\u1ec1 m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng t\u1eadp trung v\u00e0o n\u0103ng l\u1ef1c c\u1ee7a \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng bao g\u1ed3m:<\/span><\/em><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u1eaft gi\u1ea3m th\u1eddi gian nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng d\u00e0nh cho c\u00e1c kh\u00e1ch h\u00e0ng kh\u00f4ng ti\u1ec1m n\u0103ng v\u00e0 d\u00e0nh th\u1eddi gian \u0111\u00f3 \u0111\u1ec3 ch\u0103m s\u00f3c c\u00e1c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c nh\u1edd s\u1ef1 tr\u1ee3 gi\u00fap c\u1ee7a c\u00e1c c\u00f4ng c\u1ee5.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u0103ng th\u1eddi gian d\u00e0nh cho c\u00e1c cu\u1ed9c g\u1ecdi b\u00e1n h\u00e0ng<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gi\u1ea3m th\u1eddi gian c\u1ea7n thi\u1ebft \u0111\u1ec3 ho\u00e0n t\u1ea5t m\u1ed9t giao d\u1ecbch<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u0110\u1eb7t ra c\u00e1c m\u1ee5c ti\u00eau ng\u1eafn h\u1ea1n v\u00e0 d\u00e0i h\u1ea1n t\u1eadp trung v\u00e0o vi\u1ec7c t\u1ed1i \u01b0u h\u00f3a n\u0103ng su\u1ea5t c\u1ee7a \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng s\u1ebd gi\u00fap nh\u00e2n vi\u00ean c\u1ee7a anh\/ch\u1ecb gi\u1ea3i ph\u00f3ng th\u1eddi gian \u0111\u1ec3 t\u1eadp trung h\u01a1n v\u00e0o vi\u1ec7c b\u00e1n h\u00e0ng.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Gi\u1ea3 s\u1eed nh\u00e0 qu\u1ea3n l\u00fd mu\u1ed1n \u0111\u1ea9y nhanh th\u1eddi gian ch\u1ed1t \u0111\u01a1n c\u1ee7a nh\u00e2n vi\u00ean sale. Tr\u01b0\u1edbc ti\u00ean, h\u00e3y xem x\u00e9t quy tr\u00ecnh b\u00e1n h\u00e0ng c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 ph\u00e2n t\u00edch xem m\u1ea5t kho\u1ea3ng bao l\u00e2u \u0111\u1ec3 nh\u00e2n vi\u00ean sale ho\u00e0n th\u00e0nh m\u1ed9t giao d\u1ecbch?\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">V\u00ed d\u1ee5, anh\/ch\u1ecb quan s\u00e1t th\u1ea5y nh\u1eefng th\u00e0nh vi\u00ean trong nh\u00f3m c\u1ee7a m\u00ecnh m\u1ea5t 15 ng\u00e0y \u0111\u1ec3 ch\u1ed1t m\u1ed9t giao d\u1ecbch, v\u00e0 anh\/ch\u1ecb mu\u1ed1n c\u1eaft b\u1edbt m\u1ed9t s\u1ed1 b\u01b0\u1edbc kh\u00f4ng c\u1ea7n thi\u1ebft \u0111i \u0111\u1ec3 \u0111\u1ed9i ng\u0169 sale c\u00f3 th\u1ec3 d\u00e0nh nhi\u1ec1u th\u1eddi gian h\u01a1n cho vi\u1ec7c t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng m\u1edbi. \u0110\u1ec3 l\u00e0m \u0111i\u1ec1u n\u00e0y, ch\u00fang ta h\u00e3y xem x\u00e9t chu k\u1ef3 b\u00e1n h\u00e0ng 15 ng\u00e0y \u0111\u00f3 tr\u00f4ng nh\u01b0 th\u1ebf n\u00e0o:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ng\u00e0y 1: Ti\u1ebfp nh\u1eadn th\u00f4ng tin kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ng\u00e0y 2: Li\u00ean l\u1ea1c v\u1edbi kh\u00e1ch h\u00e0ng b\u1eb1ng email\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ng\u00e0y 4: Li\u00ean l\u1ea1c l\u1ea1i v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 l\u00ean l\u1ecbch cho cu\u1ed9c g\u1ecdi ch\u00e0o h\u00e0ng<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ng\u00e0y 6: G\u1ecdi \u0111i\u1ec7n ch\u00e0o h\u00e0ng v\u00e0 ti\u1ebfn h\u00e0nh gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m t\u1edbi kh\u00e1ch h\u00e0ng\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ng\u00e0y 8: Li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng b\u1eb1ng email\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ng\u00e0y 12: Ti\u1ebfp t\u1ee5c li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng, nh\u01b0ng l\u1ea7n n\u00e0y l\u00e0 th\u00f4ng qua m\u1ed9t cu\u1ed9c g\u1ecdi \u0111i\u1ec7n tho\u1ea1i.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ng\u00e0y 14: Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng chia s\u1ebb h\u1ecd quan t\u00e2m \u0111\u1ebfn s\u1ea3n ph\u1ea9m\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ng\u00e0y 15: K\u1ebft th\u00fac giao d\u1ecbch, chuy\u1ec3n giao kh\u00e1ch h\u00e0ng m\u1edbi cho nh\u00f3m ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Nh\u00ecn v\u00e0o quy tr\u00ecnh b\u00e1n h\u00e0ng tr\u00ean, c\u00f3 th\u1ec3 th\u1ea5y nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u0111\u00e3 d\u00e0nh r\u1ea5t nhi\u1ec1u th\u1eddi gian \u0111\u1ec3 li\u00ean l\u1ea1c v\u1edbi kh\u00e1ch h\u00e0ng qua email v\u00e0 nh\u1eefng cu\u1ed9c g\u1ecdi.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u0110\u1ec3 ti\u1ebft ki\u1ec7m th\u1eddi gian cho vi\u1ec7c n\u00e0y, nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 nh\u01b0 <a href=\"https:\/\/amis.misa.vn\/amis-aimarketing\/\" target=\"_blank\" rel=\"noopener\">ph\u1ea7n m\u1ec1m aiMarketing<\/a> thu\u1ed9c b\u1ed9 c\u00f4ng c\u1ee5 <a href=\"https:\/\/amis.misa.vn\/phan-mem-crm-amis\/\">AMIS CRM<\/a> \u0111\u1ec3 t\u1ea1o c\u00e1c email t\u1ef1 \u0111\u1ed9ng g\u1eedi \u0111\u1ebfn kh\u00e1ch h\u00e0ng b\u1ea5t c\u1ee9 khi n\u00e0o th\u00f4ng tin v\u1ec1 m\u1ed9t kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u0111\u01b0\u1ee3c ti\u1ebfp nh\u1eadn.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Vi\u1ec7c \u1ee9ng d\u1ee5ng <a href=\"https:\/\/amis.misa.vn\/9691\/phan-mem-quan-ly-khach-hang-da-kenh-tot-nhat\/\" rel=\"\"><strong>ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng<\/strong><\/a>\u00a0s\u1ebd gi\u00fap nh\u1eefng th\u00e0nh vi\u00ean trong nh\u00f3m b\u00e1n h\u00e0ng c\u1ee7a anh\/ch\u1ecb kh\u00f4ng ph\u1ea3i m\u1ea5t th\u1eddi gian \u0111\u1ec3 t\u1ea1o nh\u1eefng email th\u1ee7 c\u00f4ng nh\u01b0 tr\u01b0\u1edbc n\u1eefa.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Sau khi c\u00f3 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng nh\u1ea5p v\u00e0o li\u00ean k\u1ebft ho\u1eb7c t\u1ea1o ra t\u00edn hi\u1ec7u t\u00edch c\u1ef1c cho vi\u1ec7c b\u00e1n h\u00e0ng, nh\u00e2n vi\u00ean kinh doanh s\u1ebd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o v\u00e0 c\u00f3 th\u1ec3 li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng th\u00f4ng qua c\u00e1c cu\u1ed9c g\u1ecdi. Ch\u1ec9 v\u1eady th\u00f4i nh\u01b0ng \u0111\u00e3 ti\u1ebft ki\u1ec7m \u0111\u01b0\u1ee3c r\u1ea5t nhi\u1ec1u th\u1eddi gian cho \u0111\u1ed9i ng\u0169 kinh doanh trong c\u00e1c cu\u1ed9c giao d\u1ecbch.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/bit.ly\/3dEVX8U\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-19142\" src=\"\/wp-content\/uploads\/2021\/07\/5421636-Recovered-01.png\" alt=\"\" width=\"262\" height=\"80\" srcset=\"\/wp-content\/uploads\/2021\/07\/5421636-Recovered-01.png 331w, \/wp-content\/uploads\/2021\/07\/5421636-Recovered-01-300x92.png 300w\" sizes=\"(max-width: 262px) 100vw, 262px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Ngo\u00e0i ra, t\u1eeb v\u00ed d\u1ee5 tr\u00ean c\u0169ng c\u00f3 th\u1ec3 nh\u1eadn ra r\u1eb1ng, c\u00e1c nh\u00e2n vi\u00ean \u0111ang m\u1ea5t r\u1ea5t nhi\u1ec1u th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng. <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Trong t\u00ecnh hu\u1ed1ng n\u00e0y, nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng c\u00e1c c\u00e1c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng b\u1eb1ng c\u00e1ch th\u1eaft ch\u1eb7t ti\u00eau chu\u1ea9n s\u00e0ng l\u1ecdc kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n trong c\u00e1c chi\u1ebfn d\u1ecbch ti\u1ebfp th\u1ecb.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u00e0ng ph\u00f9 h\u1ee3p v\u1edbi ti\u00eau chu\u1ea9n v\u00e0 <\/span><a href=\"https:\/\/amis.misa.vn\/17223\/ve-chan-dung-khach-hang\/\" target=\"_blank\" rel=\"noopener\"><b>ch\u00e2n dung kh\u00e1ch h\u00e0ng<\/b><\/a><span style=\"font-weight: 400;\"> c\u1ee7a doanh nghi\u1ec7p th\u00ec c\u01a1 h\u1ed9i \u0111\u1ec3 h\u1ecd s\u1eb5n s\u00e0ng mua s\u1ea3n ph\u1ea9m c\u0169ng s\u1ebd \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n, v\u00e0 \u0111i\u1ec1u \u0111\u00f3 \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng s\u1ebd kh\u00f4ng m\u1ea5t qu\u00e1 nhi\u1ec1u th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c v\u00e0o c\u00e1c <a href=\"https:\/\/amis.misa.vn\/16605\/quy-trinh-ban-hang-qua-dien-thoai\/\" target=\"_blank\" rel=\"noopener\"><strong>cu\u1ed9c g\u1ecdi b\u00e1n h\u00e0ng qua \u0111i\u1ec7n tho\u1ea1i<\/strong><\/a>\u00a0v\u00e0 ch\u1ed1t giao d\u1ecbch nh\u01b0 tr\u01b0\u1edbc.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-18906\" src=\"\/wp-content\/uploads\/2021\/07\/chan-dung-khach-hang.jpg\" alt=\"ch\u00e2n dung kh\u00e1ch h\u00e0ng \" width=\"626\" height=\"417\" srcset=\"\/wp-content\/uploads\/2021\/07\/chan-dung-khach-hang.jpg 626w, \/wp-content\/uploads\/2021\/07\/chan-dung-khach-hang-300x200.jpg 300w\" sizes=\"(max-width: 626px) 100vw, 626px\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Ngo\u00e0i ra, nh\u00e2n vi\u00ean c\u1ee7a anh\/ch\u1ecb c\u0169ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 \u0111\u1ec3 t\u00ecm ki\u1ebfm thu h\u00fat v\u00e0 \u0111\u00e1nh gi\u00e1 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 h\u01a1n. Thay v\u00ec th\u1ef1c hi\u1ec7n theo c\u00e1ch th\u1ee7 c\u00f4ng, gi\u1edd \u0111\u00e2y c\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 (nh\u01b0 <a href=\"https:\/\/amis.misa.vn\/amis-aimarketing\/\" target=\"_blank\" rel=\"noopener\">aiMarketing<\/a>) \u0111\u1ec3 n\u1eafm b\u1eaft th\u00f4ng tin kh\u00e1ch truy c\u1eadp v\u00e0o trang web v\u00e0 t\u1ed5ng h\u1ee3p th\u00f4ng tin kh\u00e1ch h\u00e0ng th\u00f4ng qua form \u0111\u0103ng k\u00fd, theo d\u00f5i t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i tr\u00ean n\u00fat CTA.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">B\u1eb1ng c\u00e1ch c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng s\u1ebd gi\u00fap \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng t\u1eadp trung ch\u0103m s\u00f3c \u0111\u1ed1i t\u01b0\u1ee3ng t\u1ed1t h\u01a1n t\u0103ng c\u01a1 h\u1ed9i ch\u1ed1t sale h\u01a1n.\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>M\u1ee5c ti\u00eau b\u00e1n s\u1ea3n ph\u1ea9m<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">N\u1ebfu mu\u1ed1n t\u0103ng gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng trung b\u00ecnh ho\u1eb7c th\u00fac \u0111\u1ea9y ho\u1ea1t \u0111\u1ed9ng cross sell (b\u00e1n ch\u00e9o) v\u00e0 upsell (b\u00e1n th\u00eam) th\u00ec nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 \u0111\u1eb7t c\u00e1c m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 \u0111\u1ec3 hi\u1ec7n th\u1ef1c h\u00f3a k\u1ef3 v\u1ecdng.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u0110\u00f3 c\u00f3 th\u1ec3 l\u00e0 t\u1eadp trung v\u00e0o vi\u1ec7c ra m\u1eaft m\u1ed9t s\u1ea3n ph\u1ea9m m\u1edbi c\u00f3 gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng cao hay \u0111\u1ea9y m\u1ea1nh quy tr\u00ecnh b\u00e1n ch\u00e9o s\u1ea3n ph\u1ea9m trong v\u00f2ng 12 th\u00e1ng.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-18907 size-full\" title=\"m\u1ee5c ti\u00eau b\u00e1n s\u1ea3n ph\u1ea9m \" src=\"\/wp-content\/uploads\/2021\/07\/muc-tieu-ban-san-pham-e1625192704210.jpg\" alt=\"m\u1ee5c ti\u00eau b\u00e1n s\u1ea3n ph\u1ea9m \" width=\"626\" height=\"422\" srcset=\"\/wp-content\/uploads\/2021\/07\/muc-tieu-ban-san-pham-e1625192704210.jpg 626w, \/wp-content\/uploads\/2021\/07\/muc-tieu-ban-san-pham-e1625192704210-300x202.jpg 300w\" sizes=\"(max-width: 626px) 100vw, 626px\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">C\u00e1c m\u1ee5c ti\u00eau ti\u00eau v\u1ec1 b\u00e1n s\u1ea3n ph\u1ea9m c\u00f3 th\u1ec3 bao g\u1ed3m:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u0103ng quy m\u00f4 giao d\u1ecbch trung b\u00ecnh<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u0103ng th\u00eam s\u1ed1 s\u1ea3n ph\u1ea9m b\u00e1n th\u00eam h\u00e0ng n\u0103m<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u0103ng th\u00eam s\u1ed1 s\u1ea3n ph\u1ea9m b\u00e1n th\u00eam (upsell) b\u00e1n ch\u00e9o (cross-sells) h\u00e0ng qu\u00fd<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">H\u00e3y ch\u1ecdn m\u1ed9t trong s\u1ed1 c\u00e1c m\u1ee5c ti\u00eau trong danh s\u00e1ch tr\u00ean v\u00e0 c\u00f9ng c\u00e1c th\u00e0nh vi\u00ean trong \u0111\u1ed9i ng\u0169 b\u00e0n b\u1ea1c xem s\u1ed1 l\u01b0\u1ee3ng m\u1eb7t h\u00e0ng\/d\u1ecbch v\u1ee5 m\u00e0 nh\u00e2n vi\u00ean kinh doanh c\u00f3 th\u1ec3 b\u00e1n \u0111\u01b0\u1ee3c.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Sau \u0111\u00f3, ti\u1ebfn h\u00e0nh c\u1ee5 th\u1ec3 h\u00f3a m\u1ee5c ti\u00eau th\u00e0nh m\u1ed9t con s\u1ed1 c\u1ee5 th\u1ec3, ch\u1eb3ng h\u1ea1n nh\u01b0 t\u0103ng th\u00eam 100 s\u1ea3n ph\u1ea9m upsell v\u00e0o ch\u1ec9 ti\u00eau d\u00e0nh cho m\u1ed9t nh\u00e2n vi\u00ean kinh doanh h\u00e0ng qu\u00fd.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Con s\u1ed1 100 c\u00f3 v\u1ebb h\u01a1i nhi\u1ec1u, nh\u01b0ng n\u1ebfu chia nh\u1ecf ra t\u1eebng th\u00e1ng th\u00ec m\u1ed7i nh\u00e2n vi\u00ean s\u1ebd c\u1ea7n b\u00e1n th\u00eam \u0111\u01b0\u1ee3c 25 s\u1ea3n ph\u1ea9m m\u1ed7i th\u00e1ng. M\u1ed9t con s\u1ed1 kh\u00f4ng qu\u00e1 kh\u00f3 n\u1ebfu doanh nghi\u1ec7p c\u00f3 chi\u1ebfn l\u01b0\u1ee3c b\u00e1n h\u00e0ng ph\u00f9 h\u1ee3p v\u00e0 c\u00e1c c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">V\u00ed d\u1ee5 n\u1ebfu c\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u0111\u01b0\u1ee3c ti\u1ebfp c\u1eadn v\u1edbi ph\u1ea7n m\u1ec1m <\/span><a href=\"https:\/\/amis.misa.vn\/marketing-ban-hang\/\" target=\"_blank\" rel=\"noopener\">AMIS CRM<\/a><span style=\"font-weight: 400;\"> l\u01b0u tr\u1eef t\u1ea5t c\u1ea3 d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng, th\u00ec b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u00f3 l\u00e0 y\u00eau c\u1ea7u h\u1ecd ki\u1ec3m tra d\u1eef li\u1ec7u CRM h\u00e0ng ng\u00e0y \u0111\u1ec3 t\u00ecm c\u01a1 h\u1ed9i b\u00e1n th\u00eam s\u1ea3n ph\u1ea9m cho danh s\u00e1ch kh\u00e1ch h\u00e0ng hi\u1ec7n c\u00f3.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/amis.misa.vn\/18474\/4-cach-tan-dung-du-lieu-crm-de-dua-ra-quyet-dinh-ban-hang-hieu-qua\/\" target=\"_blank\" rel=\"noopener\">D\u1eef li\u1ec7u CRM<\/a><span style=\"font-weight: 400;\">\u00a0s\u1ebd gi\u00fap \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng d\u1ec5 d\u00e0ng theo d\u00f5i c\u00e1c c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng m\u1edbi. Ch\u1eb3ng h\u1ea1n nh\u01b0 n\u1ebfu c\u00f3 m\u1ed9t v\u1ecb kh\u00e1ch mua h\u00e0ng v\u01b0\u1ee3t qua h\u1ea1n m\u1ee9c mua trung b\u00ecnh c\u1ee7a c\u00e1c kh\u00e1ch h\u00e0ng kh\u00e1c trong 1 th\u00e1ng th\u00ec nh\u00e2n vi\u00ean kinh doanh c\u00f3 th\u1ec3 li\u00ean h\u1ec7 v\u1edbi v\u1ecb kh\u00e1ch \u0111\u00f3 v\u00e0 ch\u00e0o m\u1eddi c\u00e1c s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 cao c\u1ea5p h\u01a1n.<\/span><\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/bit.ly\/3dEVX8U\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-19142\" src=\"\/wp-content\/uploads\/2021\/07\/5421636-Recovered-01.png\" alt=\"\" width=\"262\" height=\"80\" srcset=\"\/wp-content\/uploads\/2021\/07\/5421636-Recovered-01.png 331w, \/wp-content\/uploads\/2021\/07\/5421636-Recovered-01-300x92.png 300w\" sizes=\"(max-width: 262px) 100vw, 262px\" \/><\/a><\/p>\n<h3 style=\"text-align: justify;\"><strong>M\u1ee5c ti\u00eau v\u1ec1 vi\u1ec7c thu h\u00fat v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">T\u1ea5t c\u1ea3 ch\u00fang ta \u0111\u1ec1u bi\u1ebft r\u1eb1ng vi\u1ec7c t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng m\u1edbi s\u1ebd t\u1ed1n k\u00e9m h\u01a1n nhi\u1ec1u l\u1ea7n so v\u1edbi vi\u1ec7c gi\u1eef ch\u00e2n nh\u1eefng kh\u00e1ch h\u00e0ng hi\u1ec7n c\u00f3.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-18911\" src=\"\/wp-content\/uploads\/2021\/07\/giu-chan-khach-hang.jpg\" alt=\"gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng\" width=\"626\" height=\"417\" srcset=\"\/wp-content\/uploads\/2021\/07\/giu-chan-khach-hang.jpg 626w, \/wp-content\/uploads\/2021\/07\/giu-chan-khach-hang-300x200.jpg 300w\" sizes=\"(max-width: 626px) 100vw, 626px\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">S\u1ef1 th\u1ef1c th\u00ec nh\u1eefng kh\u00e1ch h\u00e0ng hi\u1ec7n c\u00f3 c\u1ee7a doanh nghi\u1ec7p th\u1ef1c s\u1ef1 c\u00f3 gi\u00e1 tr\u1ecb h\u01a1n nhi\u1ec1u nh\u1eefng g\u00ec anh\/ch\u1ecb \u0111ang ngh\u0129.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">S\u1ed1 li\u1ec7u th\u1ed1ng k\u00ea cho th\u1ea5y c\u00e1c kh\u00e1ch h\u00e0ng hi\u1ec7n c\u00f3 chi ti\u00eau nhi\u1ec1u h\u01a1n 67% so v\u1edbi kh\u00e1ch h\u00e0ng m\u1edbi, v\u00e0 v\u00ec v\u1eady vi\u1ec7c gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft c\u00f3 th\u1ec3 t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t l\u1edbn \u0111\u1ebfn doanh thu h\u00e0ng n\u0103m.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"><strong>X\u00e2y d\u1ef1ng m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng<\/strong> xung quanh vi\u1ec7c thu h\u00fat v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 hi\u1ec3u l\u00e0 nh\u1eafm m\u1ee5c ti\u00eau v\u00e0o nh\u1eefng kh\u00e1ch h\u00e0ng c\u00f3 m\u1ee9c chi ti\u00eau cao, x\u00e2y d\u1ef1ng quy tr\u00ecnh \u0111\u1ec3 gi\u1ea3i quy\u1ebft nh\u1eefng \u0111i\u1ec3m kh\u00e1ch h\u00e0ng ch\u01b0a h\u00e0i l\u00f2ng hay t\u1eadp trung nhi\u1ec1u h\u01a1n v\u00e0o vi\u1ec7c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u1edbi nh\u1eefng ng\u01b0\u1eddi \u0111\u00e3 mua ho\u1eb7c s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n.<\/span><\/p>\n<p style=\"text-align: justify;\"><em><strong>C\u00e1c m\u1ee5c ti\u00eau xung quanh vi\u1ec7c gi\u00e0nh \u0111\u01b0\u1ee3c v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 bao g\u1ed3m:<\/strong><\/em><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ph\u00e1t tri\u1ec3n c\u01a1 s\u1edf d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft \u0111\u1ec3 t\u0103ng m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u0103ng th\u1eddi gian d\u00e0nh cho vi\u1ec7c ch\u0103m s\u00f3c c\u00e1c kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">X\u00e2y d\u1ef1ng ch\u01b0\u01a1ng tr\u00ecnh ch\u0103m s\u00f3c \u0111\u1ec3 th\u00fac \u0111\u1ea9y kh\u00e1ch h\u00e0ng chi ti\u00eau nhi\u1ec1u h\u01a1n<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">H\u00e3y x\u00e9t v\u00ed d\u1ee5 v\u1ec1 m\u1ee5c ti\u00eau th\u1ee9 ba: <\/span><i><span style=\"font-weight: 400;\">X\u00e2y d\u1ef1ng ch\u01b0\u01a1ng tr\u00ecnh ch\u0103m s\u00f3c \u0111\u1ec3 th\u00fac \u0111\u1ea9y kh\u00e1ch h\u00e0ng chi ti\u00eau nhi\u1ec1u h\u01a1n<\/span><\/i><span style=\"font-weight: 400;\">. \u0110\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y, ng\u01b0\u1eddi qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng c\u1ea7n xem x\u00e9t:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u0103ng c\u01b0\u1eddng ho\u1ea1t \u0111\u1ed9ng \u0111\u00e0o t\u1ea1o cho \u0111\u1ed9i ng\u0169 v\u1ec1 c\u00e1ch thu h\u00fat v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i<\/span><\/li>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u0103ng th\u1eddi gian li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i v\u00e0 ki\u1ec3m tra m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng v\u1ec1 s\u1ea3n ph\u1ea9m, \u0111\u1ed3ng th\u1eddi gi\u1ea3m b\u1edbt th\u1eddi gian c\u00e1c nh\u00e2n vi\u00ean ph\u1ea3i d\u00e0nh ra cho vi\u1ec7c t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng<\/span><\/li>\n<\/ul>\n<h2 style=\"text-align: justify;\"><b>X\u00e2y d\u1ef1ng m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng theo m\u00f4 h\u00ecnh SMART<\/b><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">L\u00e0 nh\u00e0 qu\u1ea3n l\u00fd anh\/ch\u1ecb c\u1ea7n hi\u1ec3u v\u1ec1 s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa thi\u1ebft l\u1eadp <\/span><i><span style=\"font-weight: 400;\">m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng<\/span><\/i><span style=\"font-weight: 400;\"> v\u00e0 thi\u1ebft l\u1eadp <\/span><i><span style=\"font-weight: 400;\">m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3<\/span><\/i><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Vi\u1ec7c l\u00ean k\u1ebf ho\u1ea1ch cho \u0111i\u1ec1u g\u00ec \u0111\u00f3 kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 n\u00f3 s\u1ebd \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh. \u0110\u00e2y l\u00e0 l\u00fd do t\u1ea1i sao b\u1ea5t k\u1ef3 m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng n\u00e0o mu\u1ed1n th\u00e0nh c\u00f4ng \u0111\u1ec1u c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp theo t\u1eebng b\u01b0\u1edbc.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">N\u00f3i c\u00e1ch kh\u00e1c, nh\u00e0 qu\u1ea3n l\u00fd n\u00ean c\u00e2n nh\u1eafc vi\u1ec7c thi\u1ebft l\u1eadp c\u00e1c m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng <\/span><a href=\"https:\/\/amis.misa.vn\/14237\/mo-hinh-smart-xac-dinh-muc-tieu-marketing-theo-smart\/\"><b>m\u00f4 h\u00ecnh SMART<\/b><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-18891\" src=\"\/wp-content\/uploads\/2021\/07\/muc-tieu-smart.jpg\" alt=\"M\u1ee5c ti\u00eau SMART\" width=\"626\" height=\"417\" srcset=\"\/wp-content\/uploads\/2021\/07\/muc-tieu-smart.jpg 626w, \/wp-content\/uploads\/2021\/07\/muc-tieu-smart-300x200.jpg 300w\" sizes=\"(max-width: 626px) 100vw, 626px\" \/><\/p>\n<p style=\"text-align: justify;\"><i><span style=\"font-weight: 400;\">Thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau theo ph\u01b0\u01a1ng ph\u00e1p SMART \u0111\u01b0\u1ee3c di\u1ec5n gi\u1ea3i nh\u01b0 sau:<\/span><\/i><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>C\u1ee5 th\u1ec3 (S &#8211; Specific):<\/b><span style=\"font-weight: 400;\"> Gi\u1ea3i th\u00edch r\u00f5 r\u00e0ng v\u1ec1 m\u1ee5c ti\u00eau v\u00e0 c\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>C\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng (M &#8211; Measurable)<\/b><span style=\"font-weight: 400;\">: \u0110\u1ea3m b\u1ea3o c\u00f3 c\u00e1c ch\u1ec9 s\u1ed1 thi\u1ebft l\u1eadp c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>C\u00f3 t\u00ednh kh\u1ea3 thi (A &#8211; Actionable):<\/b><span style=\"font-weight: 400;\"> M\u1ee5c ti\u00eau ph\u1ea3i th\u1ef1c t\u1ebf, nh\u01b0ng c\u0169ng kh\u00f4ng n\u00ean qu\u00e1 d\u1ec5 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111\u1ec3 t\u1ea1o \u0111\u1ed9ng l\u1ef1c ho\u00e0n th\u00e0nh<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>C\u00f3 li\u00ean quan (R &#8211; Relevant):<\/b><span style=\"font-weight: 400;\"> \u0110\u1ea3m b\u1ea3o r\u1eb1ng m\u1ee5c ti\u00eau \u0111\u00f3 ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c ti\u00eau v\u00e0 chi\u1ebfn l\u01b0\u1ee3c chung c\u1ee7a doanh nghi\u1ec7p, c\u0169ng nh\u01b0 \u0111\u1ed9i nh\u00f3m c\u1ee7a b\u1ea1n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Th\u1eddi gian \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau (T &#8211; Time-Bound)<\/b><span style=\"font-weight: 400;\">: \u0110\u1eb7t ra m\u1ed9t kho\u1ea3ng th\u1eddi gian ch\u00ednh x\u00e1c v\u00e0 r\u00f5 r\u00e0ng cho m\u1ee5c ti\u00eau<\/span><\/li>\n<\/ul>\n<figure id=\"attachment_18892\" aria-describedby=\"caption-attachment-18892\" style=\"width: 792px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18892\" src=\"\/wp-content\/uploads\/2021\/07\/smart-goal.png\" alt=\"smart goals\" width=\"792\" height=\"341\" srcset=\"\/wp-content\/uploads\/2021\/07\/smart-goal.png 792w, \/wp-content\/uploads\/2021\/07\/smart-goal-300x129.png 300w, \/wp-content\/uploads\/2021\/07\/smart-goal-768x331.png 768w\" sizes=\"(max-width: 792px) 100vw, 792px\" \/><figcaption id=\"caption-attachment-18892\" class=\"wp-caption-text\">M\u1ee5c ti\u00eau SMART<\/figcaption><\/figure>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Gi\u1ea3 s\u1eed c\u00f4ng ty c\u00f3 m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng l\u00e0 c\u00f3 th\u00eam nhi\u1ec1u kh\u00e1ch h\u00e0ng m\u1edbi m\u1ed7i th\u00e1ng. H\u00e3y xem qua m\u1ed9t s\u1ed1 m\u1ee5c ti\u00eau v\u00e0 v\u00ed d\u1ee5 b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng m\u00f4 h\u00ecnh SMART.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>C\u1ee5 th\u1ec3<\/b><span style=\"font-weight: 400;\">: C\u00f3 th\u00eam 100 kh\u00e1ch h\u00e0ng m\u1edbi m\u1ed7i th\u00e1ng. N\u1ebfu chia con s\u1ed1 100 n\u00e0y cho c\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng th\u00ec nh\u00e0 qu\u1ea3n l\u00fd s\u1ebd th\u1ea5y \u0111\u01b0\u1ee3c li\u1ec7u m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng \u0111\u00f3 c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c tr\u00ean th\u1ef1c t\u1ebf hay kh\u00f4ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>C\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng:<\/b><span style=\"font-weight: 400;\"> M\u1ed7i th\u00e0nh vi\u00ean trong \u0111\u1ed9i ng\u0169 c\u1ea7n ti\u1ebfp c\u1eadn bao nhi\u00eau kh\u00e1ch h\u00e0ng m\u1edbi m\u1ed7i ng\u00e0y ho\u1eb7c m\u1ed7i tu\u1ea7n \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>C\u00f3 t\u00ednh kh\u1ea3 thi:<\/b><span style=\"font-weight: 400;\"> N\u1ebfu anh\/ch\u1ecb c\u00f3 4 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng trong nh\u00f3m, li\u1ec7u m\u1ed7i ng\u01b0\u1eddi c\u00f3 kh\u1ea3 n\u0103ng mang l\u1ea1i 25 kh\u00e1ch h\u00e0ng m\u1edbi m\u1ed7i th\u00e1ng kh\u00f4ng? H\u00e3y \u0111\u1ea3m b\u1ea3o nh\u00f3m c\u1ee7a anh\/ch\u1ecb c\u00f3 kh\u1ea3 n\u0103ng v\u00e0 nh\u1eefng k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Th\u1ef1c t\u1ebf:<\/b><span style=\"font-weight: 400;\"> Vi\u1ec7c t\u0103ng s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng th\u00eam 100 ng\u01b0\u1eddi m\u1ed7i th\u00e1ng c\u00f3 th\u1ef1c t\u1ebf kh\u00f4ng hay ch\u1ec9 l\u00e0 \u0111i\u1ec1u vi\u1ec3n v\u00f4ng?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Th\u1eddi h\u1ea1n c\u1ee5 th\u1ec3:<\/b><span style=\"font-weight: 400;\"> Thay v\u00ec n\u00f3i r\u1eb1ng ch\u00fang ta c\u1ea7n thu h\u00fat kh\u00e1ch h\u00e0ng m\u1edbi m\u1ed9t c\u00e1ch r\u1ea5t chung chung th\u00ec nh\u00e0 qu\u1ea3n l\u00fd h\u00e3y \u0111\u1eb7t m\u1ee5c ti\u00eau mang l\u1ea1i 100 kh\u00e1ch h\u00e0ng m\u1edbi m\u1ed7i th\u00e1ng. Nh\u01b0 v\u1eady, \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng c\u1ee7a s\u1ebd\u00a0 bi\u1ebft c\u00f3 gi\u1edbi h\u1ea1n th\u1eddi gian c\u1ee5 th\u1ec3 cho m\u1ee5c ti\u00eau \u0111\u1eb7t ra.<\/span><\/li>\n<\/ul>\n<h2 style=\"text-align: justify;\"><strong>4 Tip x\u00e2y d\u1ef1ng m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng d\u1ef1a tr\u00ean nh\u1eefng k\u1ef3 v\u1ecdng d\u00e0i h\u1ea1n\u00a0<\/strong><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Nh\u01b0 c\u00f3 th\u1ec3 th\u1ea5y \u1edf nh\u1eefng ph\u1ea7n tr\u00ean, c\u00f3 r\u1ea5t nhi\u1ec1u m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng m\u00e0 nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 \u0111\u1eb7t ra cho \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng c\u1ee7a m\u00ecnh. <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">V\u1ea5n \u0111\u1ec1 \u1edf \u0111\u00e2y l\u00e0 c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m s\u1ebd b\u1ecb ng\u1ee3p n\u1ebfu qu\u1ea3n l\u00fd \u0111\u1ec1 ra qu\u00e1 nhi\u1ec1u m\u1ee5c ti\u00eau m\u1edbi. \u0110\u00f3 l\u00e0 l\u00fd do nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ea7n ph\u1ea3i x\u00e1c \u0111\u1ecbnh xem n\u00ean \u01b0u ti\u00ean th\u1ef1c hi\u1ec7n m\u1ee5c ti\u00eau n\u00e0o tr\u01b0\u1edbc. Nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n xem x\u00e9t t\u1eebng m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng trong danh s\u00e1ch v\u00e0 quy\u1ebft \u0111\u1ecbnh:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u00ednh kh\u1ea9n c\u1ea5p c\u1ee7a m\u1ee5c ti\u00eau: C\u00f3 c\u1ea7n th\u1ef1c hi\u1ec7n g\u1ea5p kh\u00f4ng?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u00e2u l\u00e0 m\u1ee5c ti\u00eau d\u00e0i h\u1ea1n (v\u00ed d\u1ee5: x\u00e2y d\u1ef1ng v\u0103n h\u00f3a ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng cho c\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng) hay m\u1ee5c ti\u00eau ng\u1eafn h\u1ea1n (v\u00ed d\u1ee5: th\u00fac \u0111\u1ea9y doanh s\u1ed1 b\u00e1n h\u00e0ng cho qu\u00fd ti\u1ebfp theo)?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u1ea7m quan tr\u1ecdng c\u1ee7a c\u00e1c m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng \u0111\u1ed1i v\u1edbi m\u1ee5c ti\u00eau chung c\u1ee7a c\u00f4ng ty?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">N\u1ebfu kh\u00f4ng \u0111\u1eb7t m\u1ee5c ti\u00eau ngay l\u1eadp t\u1ee9c, th\u00ec li\u1ec7u m\u1ee5c ti\u00eau kinh doanh c\u1ee7a c\u00f4ng ty c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c kh\u00f4ng? M\u1ee5c ti\u00eau \u0111\u00f3 s\u1ebd c\u00f3 \u00fd ngh\u0129a g\u00ec \u0111\u1ed1i v\u1edbi \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng, v\u00e0 n\u00f3 c\u00f3 quan tr\u1ecdng \u0111\u1ed1i v\u1edbi th\u00e0nh c\u00f4ng chung c\u1ee7a nh\u00f3m kh\u00f4ng?<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; color: #ff6600; font-size: 14pt;\">S\u1eafp x\u1ebfp c\u00e1c m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng theo t\u1ea7m quan tr\u1ecdng t\u1ed5ng th\u1ec3 c\u0169ng s\u1ebd gi\u00fap ch\u00fang \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n m\u00e0 kh\u00f4ng t\u1ea1o \u00e1p l\u1ef1c qu\u00e1 l\u1edbn v\u00e0o c\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-18912\" src=\"\/wp-content\/uploads\/2021\/07\/tang-doanh-thu.jpg\" alt=\"t\u0103ng doanh thu b\u00e1n h\u00e0ng\" width=\"626\" height=\"417\" srcset=\"\/wp-content\/uploads\/2021\/07\/tang-doanh-thu.jpg 626w, \/wp-content\/uploads\/2021\/07\/tang-doanh-thu-300x200.jpg 300w\" sizes=\"(max-width: 626px) 100vw, 626px\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">B\u00ean c\u1ea1nh \u0111\u00f3, h\u00e3y ch\u1eafc ch\u1eafn r\u1eb1ng nh\u1eefng th\u00e0nh vi\u00ean trong \u0111\u1ed9i ng\u0169 \u0111\u01b0\u1ee3c tham gia v\u00e0o qu\u00e1 tr\u00ecnh x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau \u01b0u ti\u00ean, b\u1edfi h\u1ecd l\u00e0 nh\u1eefng ng\u01b0\u1eddi quy\u1ebft \u0111\u1ecbnh xem m\u1ee5c ti\u00eau c\u00f3 \u0111\u01b0\u1ee3c hi\u1ec7n th\u1ef1c h\u00f3a hay kh\u00f4ng, \u0111\u1eb7c bi\u1ec7t l\u00e0 n\u1ebfu:\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">H\u1ecd tin r\u1eb1ng m\u1ee5c ti\u00eau l\u00e0 th\u1ef1c t\u1ebf v\u00e0 c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">H\u1ecd t\u1ef1 tin r\u1eb1ng c\u00f3 \u0111\u1ee7 n\u0103ng l\u1ef1c \u0111\u1ec3 hi\u1ec7n th\u1ef1c h\u00f3a m\u1ee5c ti\u00eau<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">H\u1ecd c\u00f3 th\u1ec3 ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi m\u1ed9t s\u1ed1 th\u00e1ch th\u1ee9c<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">H\u1ecd c\u1ea7n \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o v\u00e0 h\u1ed7 tr\u1ee3 nhi\u1ec1u h\u01a1n \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">D\u01b0\u1edbi \u0111\u00e2y l\u00e0 b\u1ed1n tips nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 ap d\u1ee5ng \u0111\u1ec3 th\u1ef1c hi\u1ec7n th\u00e0nh c\u00f4ng t\u1eebng m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng trong danh s\u00e1ch c\u1ee7a m\u00ecnh.<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>Tip 1: \u0110\u00e1nh gi\u00e1 kh\u1ea3 n\u0103ng c\u1ee7a \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng<\/strong><\/h3>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-18913\" src=\"\/wp-content\/uploads\/2021\/07\/doi-ngu-ban-hang.jpg\" alt=\"\u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng \" width=\"626\" height=\"375\" srcset=\"\/wp-content\/uploads\/2021\/07\/doi-ngu-ban-hang.jpg 626w, \/wp-content\/uploads\/2021\/07\/doi-ngu-ban-hang-300x180.jpg 300w\" sizes=\"(max-width: 626px) 100vw, 626px\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Vi\u1ec7c \u0111\u01b0a ra nh\u1eefng m\u1ee5c ti\u00eau \u0111\u00fang \u0111\u1eafn l\u00e0 r\u1ea5t quan tr\u1ecdng. Th\u1ebf nh\u01b0ng, m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh vi\u1ec7c nh\u1eefng m\u1ee5c ti\u00eau \u0111\u00f3 c\u00f3 th\u1ec3 ho\u00e0n th\u00e0nh hay kh\u00f4ng n\u1eb1m \u1edf n\u0103ng l\u1ef1c c\u1ee7a \u0111\u1ed9i ng\u0169.<\/span><\/p>\n<p style=\"text-align: justify;\">Cho d\u00f9 m\u1ee5c ti\u00eau nh\u00e0 qu\u1ea3n l\u00fd \u0111\u1eb7t ra c\u00f3 hay t\u1edbi nh\u01b0\u1eddng n\u00e0o nh\u01b0ng nh\u00e2n vi\u00ean c\u1ee7a h\u1ecd kh\u00f4ng \u0111\u1ee7 n\u0103ng l\u1ef1c hay m\u1ee5c ti\u00eau \u0111\u00f3 qu\u00e1 s\u1ee9c v\u1edbi kh\u1ea3 n\u0103ng c\u1ee7a \u0111\u1ed9i ng\u0169 th\u00ec nh\u1eefng m\u1ee5c ti\u00eau \u0111\u01b0a ra \u0111i\u1ec1u kh\u00f4ng c\u00f3 \u00fd ngh\u0129a.<\/p>\n<p style=\"text-align: justify;\">V\u00ec v\u1eady, trong qu\u00e1 tr\u00ecnh x\u00e2y d\u1ef1ng m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n ph\u1ea3i c\u00e2n nh\u1eafc t\u1edbi n\u0103ng l\u1ef1c c\u1ee7a \u0111\u1ed9i ng\u0169 trong vi\u1ec7c ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau \u0111\u00f3.<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Ngo\u00e0i ra, vi\u1ec7c l\u1eafng nghe c\u00e1c th\u00e0nh vi\u00ean trong \u0111\u1ed9i ng\u0169 v\u1ec1 nh\u1eefng m\u1ee5c ti\u00eau m\u00e0 h\u1ecd ngh\u0129 l\u00e0 c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c l\u00e0 \u0111i\u1ec1u v\u00f4 c\u00f9ng quan tr\u1ecdng. \u0110\u1ec3 nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c \u0111\u00f3ng g\u00f3p \u00fd ki\u1ebfn s\u1ebd gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd \u0111\u1eb7t ra c\u00e1c m\u1ee5c ti\u00eau th\u1ef1c t\u1ebf h\u01a1n.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Trong qu\u00e1 tr\u00ecnh x\u00e2y d\u1ef1ng m\u1ee5c ti\u00eau, nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 c\u00e2n nh\u1eafc gi\u1eefa vi\u1ec7c m\u1edf r\u1ed9ng \u0111\u1ed9i nh\u00f3m b\u1eb1ng c\u00e1ch tuy\u1ec3n th\u00eam nh\u1eefng nh\u00e2n vi\u00ean m\u1edbi c\u00f3 n\u0103ng l\u1ef1c ho\u1eb7c t\u1ed5 ch\u1ee9c \u0111\u00e0o t\u1ea1o \u0111\u1ec3 n\u00e2ng cao n\u0103ng l\u1ef1c v\u00e0 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a \u0111\u1ed9i ng\u0169 hi\u1ec7n c\u00f3.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">N\u1ebfu nh\u00e0 qu\u1ea3n l\u00fd \u0111\u00e3 tri\u1ec3n khai \u0111\u00e0o t\u1ea1o \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng hay tuy\u1ec3n th\u00eam nhi\u1ec1u nh\u00e2n vi\u00ean m\u1edbi c\u00f3 n\u0103ng l\u1ef1c nh\u01b0ng m\u1ee5c ti\u00eau v\u1eabn kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00ec \u0111\u00e3 \u0111\u1ebfn l\u00fac ngh\u0129 \u0111\u1ebfn chuy\u1ec7n thay \u0111\u1ed5i m\u1ee5c ti\u00eau.\u00a0\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #ff6600; font-size: 14pt;\">H\u00e3y nh\u1edb r\u1eb1ng m\u1ee5c ti\u00eau n\u00ean \u0111\u1eb7t ch\u00ednh l\u00e0 nh\u1eefng m\u1ee5c ti\u00eau c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c.\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>Tip 2: Theo d\u00f5i qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n t\u1eebng m\u1ee5c ti\u00eau v\u00e0 thay \u0111\u1ed5i cho ph\u00f9 h\u1ee3p<\/strong><\/h3>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-18914\" src=\"\/wp-content\/uploads\/2021\/07\/thuc-hien-muc-tieu-ban-hang.jpg\" alt=\"th\u1ef1c hi\u1ec7n m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng\" width=\"626\" height=\"417\" srcset=\"\/wp-content\/uploads\/2021\/07\/thuc-hien-muc-tieu-ban-hang.jpg 626w, \/wp-content\/uploads\/2021\/07\/thuc-hien-muc-tieu-ban-hang-300x200.jpg 300w\" sizes=\"(max-width: 626px) 100vw, 626px\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">H\u1ea7u h\u1ebft c\u00e1c m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1eb7t ra v\u00e0o \u0111\u1ea7u n\u0103m \u0111\u1ec3 t\u1ea1o ra m\u1ed9t l\u1ed9 tr\u00ecnh c\u00f3 th\u1eddi h\u1ea1n 12 th\u00e1ng. Tuy nhi\u00ean, kh\u00f4ng ph\u1ea3i v\u00ec c\u00e1c m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u1eb7t ra, n\u00ean ch\u00fang kh\u00f4ng th\u1ec3 v\u00e0 kh\u00f4ng n\u00ean thay \u0111\u1ed5i. <\/span><\/p>\n<p style=\"text-align: justify;\"><strong>C\u00e1c m\u1ee5c ti\u00eau n\u00ean \u0111\u01b0\u1ee3c xem x\u00e9t l\u1ea1i h\u00e0ng qu\u00fd ho\u1eb7c h\u00e0ng th\u00e1ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng ch\u00fang v\u1eabn c\u00f2n t\u00ednh kh\u1ea3 thi.<\/strong><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Nh\u00e0 qu\u1ea3n l\u00fd c\u0169ng c\u1ea7n theo d\u00f5i c\u00e1c m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng c\u1ee7a \u0111\u1ed9i nh\u00f3m m\u1ed9t c\u00e1ch s\u00e1t sao. N\u1ebfu \u0111\u1eb7t m\u1ee5c ti\u00eau l\u00e0 t\u0103ng n\u0103ng su\u1ea5t c\u1ee7a ng\u01b0\u1eddi nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, ng\u01b0\u1eddi qu\u1ea3n l\u00fd n\u00ean t\u00edch c\u1ef1c theo d\u00f5i c\u00e1c ch\u1ec9 s\u1ed1 sau:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">S\u1ed1 l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 b\u00e1n \u0111\u01b0\u1ee3c\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u1ef7 l\u1ec7 giao d\u1ecbch th\u00e0nh c\u00f4ng v\u00e0 th\u1ea5t b\u1ea1i<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Th\u1eddi gian nh\u00e2n vi\u00ean d\u00e0nh cho vi\u1ec7c t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng<\/span><\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\"><strong>Tip 3: Khen th\u01b0\u1edfng cho nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau\u00a0<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">M\u1ed7i nh\u00f3m b\u00e1n h\u00e0ng \u0111\u1ec1u c\u00f3 nh\u1eefng ng\u01b0\u1eddi l\u00e0m vi\u1ec7c t\u1ed1t h\u01a1n so v\u1edbi ph\u1ea7n c\u00f2n l\u1ea1i. \u0110\u00f3 l\u00e0 nh\u1eefng ng\u01b0\u1eddi \u0111\u1ea1t hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c cao, g\u00f3p c\u00f4ng l\u1edbn nh\u1ea5t v\u00e0o vi\u1ec7c ho\u00e0n th\u00e0nh c\u00e1c m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng cho c\u00f4ng ty. V\u00ec v\u1eady, vi\u1ec7c khen th\u01b0\u1edfng h\u1ecd l\u00e0 \u0111i\u1ec1u r\u1ea5t c\u1ea7n thi\u1ebft v\u00e0 quan tr\u1ecdng \u0111\u1ec3 c\u1ed5 v\u0169 tinh th\u1ea7n l\u00e0m vi\u1ec7c c\u1ee7a m\u1ecdi ng\u01b0\u1eddi.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">C\u00f2n v\u1edbi nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng ho\u00e0n th\u00e0nh ch\u1ec9 ti\u00eau th\u00ec sao? <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, \u0111i\u1ec1u \u0111\u1ea7u ti\u00ean m\u00e0 nh\u00e0 qu\u1ea3n l\u00fd n\u00ean l\u00e0m l\u00e0 t\u00ecm hi\u1ec3u nguy\u00ean nh\u00e2n b\u1eb1ng c\u00e1ch h\u1ecfi h\u1ecd \u201cT\u1ea1i sao\u201d? <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">D\u00f9 k\u1ebft qu\u1ea3 nh\u01b0 th\u1ebf n\u00e0o, h\u00e3y c\u01b0 x\u1eed v\u1edbi nh\u1eefng th\u00e0nh vi\u00ean trong nh\u00f3m b\u1eb1ng s\u1ef1 t\u00edch c\u1ef1c v\u00e0 th\u00e1i \u0111\u1ed9 khuy\u1ebfn kh\u00edch &#8211;\u00a0 b\u1edfi nh\u1eefng \u0111i\u1ec1u ti\u00eau c\u1ef1c s\u1ebd kh\u00f4ng c\u00f3 \u00edch g\u00ec \u0111\u1ebfn hi\u1ec7u su\u1ea5t b\u00e1n h\u00e0ng t\u1ed5ng th\u1ec3.<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>Tip 4: L\u00ean k\u1ecbch b\u1ea3n \u1ee9ng ph\u00f3 v\u1edbi c\u00e1c m\u1ee5c ti\u00eau th\u1ea5t b\u1ea1i<\/strong><\/h3>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-18919 size-full\" src=\"\/wp-content\/uploads\/2021\/07\/ly-do-that-bai-trong-ban-hang-e1625193423593.jpg\" alt=\"L\u00fd do th\u1ea5t b\u1ea1i trong b\u00e1n h\u00e0ng\" width=\"626\" height=\"380\" srcset=\"\/wp-content\/uploads\/2021\/07\/ly-do-that-bai-trong-ban-hang-e1625193423593.jpg 626w, \/wp-content\/uploads\/2021\/07\/ly-do-that-bai-trong-ban-hang-e1625193423593-300x182.jpg 300w\" sizes=\"(max-width: 626px) 100vw, 626px\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Sau khi c\u00e1c m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh, nh\u00e0 qu\u1ea3n l\u00fd kh\u00f4ng n\u00ean v\u1ed9i v\u00e3 \u0111\u1eb7t ch\u00fang sang m\u1ed9t b\u00ean, m\u00e0 h\u00e3y d\u00e0nh th\u1eddi gian \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 m\u1ed9t c\u00e1ch li\u00ean t\u1ee5c c\u00e1c m\u1ee5c ti\u00eau; v\u00e0 n\u1ebfu ch\u00fang th\u1ea5t b\u1ea1i, h\u00e3y t\u00ecm hi\u1ec3u l\u00fd do t\u1ea1i sao l\u1ea1i nh\u01b0 v\u1eady.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Vi\u1ec7c x\u00e2y d\u1ef1ng k\u1ecbch b\u1ea3n \u0111\u1ec3 \u1ee9ng ph\u00f3 v\u1edbi c\u00e1c m\u1ee5c ti\u00eau th\u1ea5t b\u1ea1i cho ph\u00e9p nh\u00e0 qu\u1ea3n l\u00fd c\u1eadp nh\u1eadt c\u00e1c k\u1ebf ho\u1ea1ch c\u1ee7a m\u00ecnh m\u1ed9t c\u00e1ch nhanh ch\u00f3ng. H\u00e3y t\u1ef1 h\u1ecfi:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Nh\u00f3m c\u1ee7a anh\/ch\u1ecb \u0111\u00e3 g\u1eb7p ph\u1ea3i nh\u1eefng r\u00e0o c\u1ea3n n\u00e0o d\u1eabn t\u1edbi m\u1ee5c ti\u00eau th\u1ea5t b\u1ea1i?\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u1ed9i ng\u0169 b\u00e1n h\u00e0ng hi\u1ec7n t\u1ea1i \u0111\u00e3 ph\u00f9 h\u1ee3p ch\u01b0a? Kh\u1ea3 n\u0103ng hi\u1ec7n c\u00f3 c\u1ee7a h\u1ecd c\u00f3 ph\u00f9 h\u1ee3p v\u1edbi nh\u1eefng y\u00eau c\u1ea7u c\u1ee7a m\u1ee5c ti\u00eau kh\u00f4ng?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Nh\u00f3m c\u1ee7a anh\/ch\u1ecb \u0111\u00e3 c\u00f3 c\u00e1c c\u00f4ng c\u1ee5 ph\u00f9 h\u1ee3p \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau ngay t\u1eeb \u0111\u1ea7u ch\u01b0a?<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Khi \u0111\u00e3 t\u00ecm ra l\u00fd do t\u1ea1i sao m\u1ee5c ti\u00eau kh\u00f4ng th\u00e0nh c\u00f4ng, h\u00e3y gi\u1ea3i quy\u1ebft c\u00e1c r\u00e0o c\u1ea3n v\u00e0 th\u1eed th\u1ef1c hi\u1ec7n l\u1ea1i m\u1ed9t l\u1ea7n n\u1eefa.<\/span><\/p>\n<h2 style=\"text-align: justify;\"><strong>T\u1ed5ng k\u1ebft\u00a0<\/strong><\/h2>\n<p style=\"text-align: justify;\">Vi\u1ec7c x\u00e2y d\u1ef1ng c\u00e1c m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng \u0111\u00fang \u0111\u1eafn c\u00f3 vai tr\u00f2 quan tr\u1ecdng \u0111\u1ed1i v\u1edbi ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a doanh nghi\u1ec7p. B\u00e0i vi\u1ebft tr\u00ean \u0111\u00e3 g\u1ee3i \u00fd v\u00e0 ph\u00e2n t\u00edch m\u1ed9t s\u1ed1 m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng m\u00e0 nh\u00e0 qu\u1ea3n l\u00fd n\u00ean \u00e1p d\u1ee5ng cho \u0111\u1ed9i nh\u00f3m c\u1ee7a m\u00ecnh c\u0169ng nh\u01b0 nh\u1eefng b\u00ed quy\u1ebft \u0111\u1ec3 thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau hi\u1ec7u qu\u1ea3.<\/p>\n<p style=\"text-align: justify;\">Hy v\u1ecdng c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 t\u00ecm th\u1ea5y nh\u1eefng th\u00f4ng tin h\u1eefu \u00edch v\u00e0 \u00e1p d\u1ee5ng \u0111\u1ec3 n\u00e2ng cao hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c c\u1ee7a \u0111\u1ed9i nh\u00f3m v\u00e0 th\u00fac \u0111\u1ea9y doanh s\u1ed1 cho ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<p><strong>Tham kh\u1ea3o th\u00eam m\u1ed9t s\u1ed1 b\u00e0i vi\u1ebft hay kh\u00e1c: <\/strong><\/p>\n<ul>\n<li><strong><a href=\"https:\/\/amis.misa.vn\/15061\/customer-journey\/\">Customer journey l\u00e0 g\u00ec &amp; 10 b\u01b0\u1edbc x\u00e2y d\u1ef1ng Customer journey Map hi\u1ec7u qu\u1ea3<\/a><\/strong><\/li>\n<li><strong><a href=\"https:\/\/amis.misa.vn\/12939\/chuan-hoa-quy-trinh-ban-hang\/\">10 b\u01b0\u1edbc x\u00e2y d\u1ef1ng quy tr\u00ecnh b\u00e1n h\u00e0ng chu\u1ea9n cho doanh nghi\u1ec7p<\/a><\/strong><\/li>\n<li><a href=\"https:\/\/amis.misa.vn\/18315\/10-chien-luoc-dinh-gia-san-pham-pho-bien-trong-marketing\/\"><strong>\u0110\u1ecbnh gi\u00e1 s\u1ea3n ph\u1ea9m l\u00e0 g\u00ec? 10 chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ecbnh gi\u00e1 s\u1ea3n ph\u1ea9m ph\u1ed5 bi\u1ebfn trong marketing<\/strong><\/a><\/li>\n<\/ul>\n<p><a href=\"https:\/\/amis.misa.vn\/phan-mem-crm-amis\/?utm_source=Blog+CRM&amp;utm_medium=Banner&amp;utm_campaign=HaNN\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-32363\" src=\"\/wp-content\/uploads\/2021\/12\/14122021_Banner-gif_Bocongcutoiuu15_07.gif\" alt=\"\" width=\"640\" height=\"400\" \/><\/a><\/p>\n<div class=\"pvc_clear\"><\/div>\n<p id=\"pvc_stats_18881\" class=\"pvc_stats total_only  \" data-element-id=\"18881\" style=\"\"><i class=\"pvc-stats-icon medium\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.0\" viewBox=\"0 0 502 315\" preserveAspectRatio=\"xMidYMid meet\"><g transform=\"translate(0,332) scale(0.1,-0.1)\" fill=\"\" stroke=\"none\"><path d=\"M2394 3279 l-29 -30 -3 -207 c-2 -182 0 -211 15 -242 39 -76 157 -76 196 0 15 31 17 60 15 243 l-3 209 -33 29 c-26 23 -41 29 -80 29 -41 0 -53 -5 -78 -31z\"\/><path d=\"M3085 3251 c-45 -19 -58 -50 -96 -229 -47 -217 -49 -260 -13 -295 52 -53 146 -42 177 20 16 31 87 366 87 410 0 70 -86 122 -155 94z\"\/><path d=\"M1751 3234 c-13 -9 -29 -31 -37 -50 -12 -29 -10 -49 21 -204 19 -94 39 -189 45 -210 14 -50 54 -80 110 -80 34 0 48 6 76 34 21 21 34 44 34 59 0 14 -18 113 -40 219 -37 178 -43 195 -70 221 -36 32 -101 37 -139 11z\"\/><path d=\"M1163 3073 c-36 -7 -73 -59 -73 -102 0 -56 133 -378 171 -413 34 -32 83 -37 129 -13 70 36 67 87 -16 290 -86 209 -89 214 -129 231 -35 14 -42 15 -82 7z\"\/><path d=\"M3689 3066 c-15 -9 -33 -30 -42 -48 -48 -103 -147 -355 -147 -375 0 -98 131 -148 192 -74 13 15 57 108 97 206 80 196 84 226 37 273 -30 30 -99 39 -137 18z\"\/><path d=\"M583 2784 c-38 -19 -67 -74 -58 -113 9 -42 211 -354 242 -373 16 -10 45 -18 66 -18 51 0 107 52 107 100 0 39 -1 41 -124 234 -80 126 -108 162 -133 173 -41 17 -61 16 -100 -3z\"\/><path d=\"M4250 2784 c-14 -9 -74 -91 -133 -183 -95 -150 -107 -173 -107 -213 0 -55 33 -94 87 -104 67 -13 90 8 211 198 130 202 137 225 78 284 -27 27 -42 34 -72 34 -22 0 -50 -8 -64 -16z\"\/><path d=\"M2275 2693 c-553 -48 -1095 -270 -1585 -649 -135 -104 -459 -423 -483 -476 -23 -49 -22 -139 2 -186 73 -142 361 -457 571 -626 285 -228 642 -407 990 -497 242 -63 336 -73 660 -74 310 0 370 5 595 52 535 111 1045 392 1455 803 122 121 250 273 275 326 19 41 19 137 0 174 -41 79 -309 363 -465 492 -447 370 -946 591 -1479 653 -113 14 -422 18 -536 8z m395 -428 c171 -34 330 -124 456 -258 112 -119 167 -219 211 -378 27 -96 24 -300 -5 -401 -72 -255 -236 -447 -474 -557 -132 -62 -201 -76 -368 -76 -167 0 -236 14 -368 76 -213 98 -373 271 -451 485 -162 444 86 934 547 1084 153 49 292 57 452 25z m909 -232 c222 -123 408 -262 593 -441 76 -74 138 -139 138 -144 0 -16 -233 -242 -330 -319 -155 -123 -309 -223 -461 -299 l-81 -41 32 46 c18 26 49 83 70 128 143 306 141 649 -6 957 -25 52 -61 116 -79 142 l-34 47 45 -20 c26 -10 76 -36 113 -56z m-2057 25 c-40 -58 -105 -190 -130 -263 -110 -324 -59 -707 132 -981 25 -35 42 -64 37 -64 -19 0 -241 119 -326 174 -188 122 -406 314 -532 468 l-58 71 108 103 c185 178 428 349 672 473 66 33 121 60 123 61 2 0 -10 -19 -26 -42z\"\/><path d=\"M2375 1950 c-198 -44 -350 -190 -395 -379 -18 -76 -8 -221 19 -290 114 -284 457 -406 731 -260 98 52 188 154 231 260 27 69 37 214 19 290 -38 163 -166 304 -326 360 -67 23 -215 33 -279 19z\"\/><\/g><\/svg><\/i> <img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" alt=\"Loading\" src=\"\/wp-content\/plugins\/page-views-count\/ajax-loader-2x.gif\" border=0 \/><\/p>\n<div class=\"pvc_clear\"><\/div>\n<div style='text-align:center' class='yasr-auto-insert-visitor'><\/div>","protected":false},"excerpt":{"rendered":"<p>\u201cC\u00f3 \u0111\u01b0\u1ee3c nhi\u1ec1u kh\u00e1ch h\u00e0ng h\u01a1n, l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 h\u01a1n hay ch\u1ed1t \u0111\u01b0\u1ee3c nhi\u1ec1u \u0111\u01a1n h\u00e0ng h\u01a1n\u201d, \u0111\u00f3 h\u1eb3n l\u00e0 c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a b\u1ea5t k\u1ef3 nh\u00e0 qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng n\u00e0o n\u1ebfu \u0111\u01b0\u1ee3c h\u1ecfi v\u1ec1 nh\u1eefng k\u1ef3 v\u1ecdng trong c\u00f4ng vi\u1ec7c. 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