Cung c\u1ea5p d\u1eef li\u1ec7u v\u1ec1 kh\u1ed1i l\u01b0\u1ee3ng t\u00ecm ki\u1ebfm, m\u1ee9c \u0111\u1ed9 c\u1ea1nh tranh, v.v.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\nIII. L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ch\u1ecdn c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch website ph\u00f9 h\u1ee3p?<\/b><\/h2>\n
3.1. X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 c\u1ee7a doanh nghi\u1ec7p<\/b><\/p>\n
Tr\u01b0\u1edbc h\u1ebft, b\u1ea1n c\u1ea7n x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 m\u00e0 doanh nghi\u1ec7p c\u1ee7a b\u1ea1n mu\u1ed1n \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00f4ng qua vi\u1ec7c ph\u00e2n t\u00edch website. M\u1ee5c ti\u00eau c\u00f3 th\u1ec3 bao g\u1ed3m:<\/span><\/p>\n\n- T\u0103ng c\u01b0\u1eddng hi\u1ec3u bi\u1ebft v\u1ec1 h\u00e0nh vi ng\u01b0\u1eddi d\u00f9ng<\/b>: Hi\u1ec3u \u0111\u01b0\u1ee3c ng\u01b0\u1eddi d\u00f9ng quan t\u00e2m \u0111\u1ebfn n\u1ed9i dung n\u00e0o, h\u1ecd d\u00e0nh th\u1eddi gian tr\u00ean website nh\u01b0 th\u1ebf n\u00e0o.<\/span><\/li>\n
- C\u1ea3i thi\u1ec7n t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5<\/b>i: X\u00e1c \u0111\u1ecbnh nh\u1eefng v\u1ea5n \u0111\u1ec1 trong qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 t\u00ecm c\u00e1ch gi\u1ea3i quy\u1ebft.<\/span><\/li>\n
- T\u1ed1i \u01b0u h\u00f3a n\u1ed9i dung<\/b>: Nh\u1eadn bi\u1ebft n\u1ed9i dung n\u00e0o \u0111ang hi\u1ec7u qu\u1ea3 v\u00e0 n\u1ed9i dung n\u00e0o c\u1ea7n \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n ho\u1eb7c thay th\u1ebf.<\/span><\/li>\n<\/ul>\n
3.2. So s\u00e1nh t\u00ednh n\u0103ng v\u00e0 gi\u00e1 c\u1ea3<\/b><\/p>\n
Sau khi \u0111\u00e3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau, b\u01b0\u1edbc ti\u1ebfp theo l\u00e0 so s\u00e1nh t\u00ednh n\u0103ng v\u00e0 gi\u00e1 c\u1ea3 c\u1ee7a c\u00e1c c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch website kh\u00e1c nhau. C\u1ea7n l\u01b0u \u00fd \u0111\u1ebfn:<\/span><\/p>\n\n- T\u00ednh n\u0103ng c\u01a1 b\u1ea3n v\u00e0 n\u00e2ng cao<\/b>: M\u1ed9t s\u1ed1 c\u00f4ng c\u1ee5 cung c\u1ea5p t\u00ednh n\u0103ng c\u01a1 b\u1ea3n nh\u01b0 theo d\u00f5i l\u01b0\u1ee3ng truy c\u1eadp v\u00e0 t\u1ef7 l\u1ec7 tho\u00e1t, trong khi \u0111\u00f3 nh\u1eefng c\u00f4ng c\u1ee5 kh\u00e1c cung c\u1ea5p t\u00ednh n\u0103ng n\u00e2ng cao nh\u01b0 ph\u00e2n t\u00edch h\u00e0nh vi ng\u01b0\u1eddi d\u00f9ng, heatmaps, v\u00e0 theo d\u00f5i chuy\u1ec3n \u0111\u1ed5i.<\/span><\/li>\n
- D\u1ec5 s\u1eed d\u1ee5ng v\u00e0 giao di\u1ec7n ng\u01b0\u1eddi d\u00f9ng<\/b>: Ch\u1ecdn c\u00f4ng c\u1ee5 c\u00f3 giao di\u1ec7n tr\u1ef1c quan v\u00e0 d\u1ec5 s\u1eed d\u1ee5ng s\u1ebd gi\u00fap b\u1ea1n v\u00e0 \u0111\u1ed9i ng\u0169 c\u1ee7a m\u00ecnh ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c.<\/span><\/li>\n
- Gi\u00e1 c\u1ea3<\/b>: So s\u00e1nh gi\u00e1 c\u1ea3 v\u00e0 x\u00e1c \u0111\u1ecbnh xem c\u00f4ng c\u1ee5 \u0111\u00f3 c\u00f3 ph\u00f9 h\u1ee3p v\u1edbi ng\u00e2n s\u00e1ch c\u1ee7a b\u1ea1n hay kh\u00f4ng. M\u1ed9t s\u1ed1 c\u00f4ng c\u1ee5 cung c\u1ea5p phi\u00ean b\u1ea3n mi\u1ec5n ph\u00ed v\u1edbi t\u00ednh n\u0103ng h\u1ea1n ch\u1ebf v\u00e0 c\u00e1c g\u00f3i tr\u1ea3 ph\u00ed cho t\u00ednh n\u0103ng n\u00e2ng cao.<\/span><\/li>\n<\/ul>\n
3.3. \u0110\u00e1nh gi\u00e1 kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p v\u1edbi c\u00e1c c\u00f4ng c\u1ee5 kh\u00e1c<\/b><\/p>\n
C\u00f4ng c\u1ee5 ph\u00e2n t\u00edch website c\u1ee7a b\u1ea1n c\u00e0ng c\u00f3 kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p t\u1ed1t v\u1edbi c\u00e1c c\u00f4ng c\u1ee5 kh\u00e1c m\u00e0 doanh nghi\u1ec7p \u0111ang s\u1eed d\u1ee5ng, b\u1ea1n c\u00e0ng c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 t\u1ed1t nh\u1ea5t t\u1eeb d\u1eef li\u1ec7u ph\u00e2n t\u00edch. H\u00e3y xem x\u00e9t:<\/span><\/p>\n\n- Kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p v\u1edbi c\u00e1c n\u1ec1n t\u1ea3ng qu\u1ea3ng c\u00e1o<\/b>: T\u00edch h\u1ee3p v\u1edbi Google Ads, Facebook Ads \u0111\u1ec3 theo d\u00f5i hi\u1ec7u su\u1ea5t chi\u1ebfn d\u1ecbch qu\u1ea3ng c\u00e1o t\u1eeb c\u00e1c n\u1ec1n t\u1ea3ng n\u00e0y.<\/span><\/li>\n
- T\u00edch h\u1ee3p v\u1edbi h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd n\u1ed9i dung (CMS)<\/b>: \u0110i\u1ec1u n\u00e0y gi\u00fap d\u1ec5 d\u00e0ng c\u1eadp nh\u1eadt n\u1ed9i dung d\u1ef1a tr\u00ean ph\u00e2n t\u00edch h\u00e0nh vi ng\u01b0\u1eddi d\u00f9ng.<\/span><\/li>\n
- T\u00edch h\u1ee3p v\u1edbi c\u00e1c c\u00f4ng c\u1ee5 email marketing v\u00e0 CRM<\/b>: Cho ph\u00e9p b\u1ea1n theo d\u00f5i h\u00e0nh tr\u00ecnh c\u1ee7a kh\u00e1ch h\u00e0ng t\u1eeb email \u0111\u1ebfn website v\u00e0 c\u1ea3i thi\u1ec7n c\u00e1c chi\u1ebfn d\u1ecbch marketing.<\/span><\/li>\n<\/ul>\n
3. H\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng Google Analytics \u0111\u1ec3 ph\u00e2n t\u00edch website<\/b><\/h3>\n
Google Analytics (GA) l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch website m\u1ea1nh m\u1ebd, cung c\u1ea5p th\u00f4ng tin chi ti\u1ebft v\u1ec1 h\u00e0nh vi ng\u01b0\u1eddi d\u00f9ng, hi\u1ec7u su\u1ea5t website, v\u00e0 hi\u1ec7u qu\u1ea3 chi\u1ebfn d\u1ecbch marketing. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 h\u01b0\u1edbng d\u1eabn t\u1eebng b\u01b0\u1edbc v\u1ec1 c\u00e1ch s\u1eed d\u1ee5ng Google Analytics \u0111\u1ec3 n\u00e2ng cao hi\u1ec7u su\u1ea5t website c\u1ee7a b\u1ea1n.<\/span><\/p>\n3.1. Thi\u1ebft l\u1eadp v\u00e0 c\u1ea5u h\u00ecnh Google Analytics<\/b><\/p>\n
B\u01b0\u1edbc 1: T\u1ea1o t\u00e0i kho\u1ea3n v\u00e0 thi\u1ebft l\u1eadp property<\/span><\/p>\n\n- Truy c\u1eadp v\u00e0o website c\u1ee7a Google Analytics v\u00e0 \u0111\u0103ng nh\u1eadp b\u1eb1ng t\u00e0i kho\u1ea3n Google c\u1ee7a b\u1ea1n. Sau \u0111\u00f3, t\u1ea1o m\u1ed9t t\u00e0i kho\u1ea3n GA m\u1edbi cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n v\u00e0 thi\u1ebft l\u1eadp m\u1ed9t property cho website m\u00e0 b\u1ea1n mu\u1ed1n theo d\u00f5i.<\/span><\/li>\n<\/ul>\n
B\u01b0\u1edbc 2: L\u1ea5y v\u00e0 c\u00e0i \u0111\u1eb7t m\u00e3 theo d\u00f5i<\/span><\/p>\n\n- GA s\u1ebd cung c\u1ea5p cho b\u1ea1n m\u1ed9t \u0111o\u1ea1n m\u00e3 theo d\u00f5i. B\u1ea1n c\u1ea7n ch\u00e8n \u0111o\u1ea1n m\u00e3 n\u00e0y v\u00e0o m\u1ed7i trang web m\u00e0 b\u1ea1n mu\u1ed1n theo d\u00f5i. \u0110\u1ed1i v\u1edbi ng\u01b0\u1eddi d\u00f9ng WordPress, b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng plugin GA \u0111\u1ec3 d\u1ec5 d\u00e0ng t\u00edch h\u1ee3p.<\/span><\/li>\n<\/ul>\n
B\u01b0\u1edbc 3: C\u1ea5u h\u00ecnh m\u1ee5c ti\u00eau (Goals)<\/span><\/p>\n\n- Trong ph\u1ea7n Admin c\u1ee7a GA, \u0111i\u1ec1u h\u01b0\u1edbng \u0111\u1ebfn c\u1ed9t View v\u00e0 ch\u1ecdn Goals \u0111\u1ec3 thi\u1ebft l\u1eadp c\u00e1c m\u1ee5c ti\u00eau. \u0110i\u1ec1u n\u00e0y gi\u00fap b\u1ea1n theo d\u00f5i c\u00e1c h\u00e0nh \u0111\u1ed9ng quan tr\u1ecdng tr\u00ean website, nh\u01b0 \u0111\u0103ng k\u00fd, mua h\u00e0ng, ho\u1eb7c ho\u00e0n th\u00e0nh m\u1ed9t bi\u1ec3u m\u1eabu li\u00ean h\u1ec7.<\/span><\/li>\n<\/ul>\n
3.2. Theo d\u00f5i v\u00e0 ph\u00e2n t\u00edch l\u01b0u l\u01b0\u1ee3ng truy c\u1eadp<\/b><\/p>\n
B\u01b0\u1edbc 1:\u00a0 Xem b\u00e1o c\u00e1o t\u1ed5ng quan<\/span><\/p>\n\n- S\u1eed d\u1ee5ng ph\u1ea7n Real-time v\u00e0 Audience Overview \u0111\u1ec3 nh\u1eadn m\u1ed9t c\u00e1i nh\u00ecn t\u1ed5ng quan nhanh ch\u00f3ng v\u1ec1 l\u01b0u l\u01b0\u1ee3ng truy c\u1eadp hi\u1ec7n t\u1ea1i v\u00e0 c\u01a1 b\u1ea3n c\u1ee7a website.<\/span><\/li>\n<\/ul>\n