{"id":2335,"date":"2025-07-17T14:42:30","date_gmt":"2025-07-17T07:42:30","guid":{"rendered":"https:\/\/amis.misa.vn\/cau-chuyen-khach-hang\/?p=2335"},"modified":"2025-07-28T08:08:02","modified_gmt":"2025-07-28T01:08:02","slug":"dcnet-giu-ngoi-dan-dau-nganh-vien-thong-nho-chuyen-doi-so","status":"publish","type":"post","link":"https:\/\/amis.misa.vn\/cau-chuyen-khach-hang\/dcnet-giu-ngoi-dan-dau-nganh-vien-thong-nho-chuyen-doi-so\/","title":{"rendered":"DCNET: gi\u1eef ng\u00f4i d\u1eabn \u0111\u1ea7u ng\u00e0nh vi\u1ec5n th\u00f4ng nh\u1edd chuy\u1ec3n \u0111\u1ed5i s\u1ed1"},"content":{"rendered":"

C\u00f4ng ty C\u1ed5 ph\u1ea7n Vi\u1ec5n Th\u00f4ng DCNET<\/strong>, tr\u1ee5 s\u1edf ch\u00ednh t\u1ea1i TP. H\u1ed3 Ch\u00ed Minh c\u00f9ng 5 chi nh\u00e1nh tr\u00ean to\u00e0n qu\u1ed1c, l\u00e0 m\u1ed9t doanh nghi\u1ec7p ti\u00ean phong trong l\u0129nh v\u1ef1c vi\u1ec5n th\u00f4ng v\u00e0 c\u00f4ng ngh\u1ec7 th\u00f4ng tin. DCNET \u0111ang ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd v\u1edbi cam k\u1ebft mang \u0111\u1ebfn c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 v\u01b0\u1ee3t tr\u1ed9i, \u0111\u00e1p \u1ee9ng to\u00e0n di\u1ec7n nhu c\u1ea7u kh\u00e1ch h\u00e0ng. L\u1ea5y s\u1ef1 chuy\u00ean nghi\u1ec7p l\u00e0m n\u1ec1n t\u1ea3ng, DCNET kh\u00f4ng ng\u1eebng \u0111\u1ed5i m\u1edbi s\u00e1ng t\u1ea1o, theo \u0111u\u1ed5i ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng, nh\u1eb1m kh\u1eb3ng \u0111\u1ecbnh v\u1ecb th\u1ebf d\u1eabn \u0111\u1ea7u trong ng\u00e0nh vi\u1ec5n th\u00f4ng & c\u00f4ng ngh\u1ec7 th\u00f4ng tin, mang l\u1ea1i gi\u00e1 tr\u1ecb t\u1ed1i \u01b0u cho kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed1i t\u00e1c.<\/em><\/p>\n

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\u0110\u1ea7u n\u0103m 2024, DCNET \u0111\u1ed1i m\u1eb7t v\u1edbi b\u00e0i to\u00e1n nan gi\u1ea3i khi nhu c\u1ea7u kh\u00e1ch h\u00e0ng t\u0103ng v\u1ecdt, \u0111\u1eb7c bi\u1ec7t v\u1edbi c\u00e1c d\u1ecbch v\u1ee5 nh\u01b0 DCNET Cloud v\u00e0 Internet FTTH. Tuy nhi\u00ean, h\u1ec7 th\u1ed1ng qu\u1ea3n tr\u1ecb truy\u1ec1n th\u1ed1ng c\u1ea3n tr\u1edf kh\u1ea3 n\u0103ng \u0111\u00e1p \u1ee9ng v\u1eadn h\u00e0nh khi kh\u00e1ch h\u00e0ng t\u0103ng cao.<\/p>\n

C\u00e1c ph\u1ea7n m\u1ec1m c\u0169 kh\u00f4ng t\u00edch h\u1ee3p, khi\u1ebfn \u0111\u1ed9i ng\u0169 kinh doanh ph\u1ea3i nh\u1eadp li\u1ec7u th\u1ee7 c\u00f4ng, g\u00e2y ch\u1eadm tr\u1ec5 trong x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng v\u00e0 l\u00e0m m\u1ea5t l\u00f2ng c\u00e1c kh\u00e1ch h\u00e0ng chi\u1ebfn l\u01b0\u1ee3c. \u0110\u1ed3ng th\u1eddi, vi\u1ec7c theo d\u00f5i ti\u1ebfn \u0111\u1ed9 d\u1ef1 \u00e1n gi\u1eefa c\u00e1c chi nh\u00e1nh t\u1ea1i H\u00e0 N\u1ed9i, TP. H\u1ed3 Ch\u00ed Minh v\u00e0 c\u00e1c t\u1ec9nh kh\u00e1c tr\u1edf n\u00ean h\u1ed7n lo\u1ea1n do thi\u1ebfu \u0111\u1ed3ng b\u1ed9, d\u1eabn \u0111\u1ebfn ch\u1eadm tri\u1ec3n khai d\u1ef1 \u00e1n quan tr\u1ecdng, \u0111e d\u1ecda uy t\u00edn c\u00f4ng ty.<\/p>\n

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Ch\u1ecb Nguy\u1ec5n Th\u1ecb M\u1ef9 Hi\u1ec1n, Tr\u01b0\u1edfng ban d\u1ef1 \u00e1n chuy\u1ec3n \u0111\u1ed5i s\u1ed1 DCNET tr\u0103n tr\u1edf: \u201cL\u00e0m sao \u0111\u1ec3 DCNET \u0111\u00e1p \u1ee9ng nhanh ch\u00f3ng nhu c\u1ea7u kh\u00e1ch h\u00e0ng m\u00e0 v\u1eabn \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 hi\u1ec7u qu\u1ea3? N\u1ebfu \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7, s\u1ed1 h\u00f3a c\u00e1ch th\u1ee9c v\u1eadn h\u00e0nh & qu\u1ea3n l\u00fd li\u1ec7u c\u00f3 gi\u00fap DCNET v\u01b0\u1ee3t qua th\u00e1ch th\u1ee9c kh\u00f4ng?.\u201d<\/em><\/p>\n

Sau khi nghi\u00ean c\u1ee9u, ch\u1ecb Hi\u1ec1n quy\u1ebft \u0111\u1ecbnh tri\u1ec3n khai MISA AMIS – n\u1ec1n t\u1ea3ng qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p h\u1ee3p nh\u1ea5t do MISA ph\u00e1t tri\u1ec3n. DCNET s\u1eed d\u1ee5ng \u0111\u1ed3ng b\u1ed9 MISA AMIS t\u1eeb AMIS k\u1ebf to\u00e1n, AMIS CRM, AMIS HRM \u0111\u1ebfn AMIS V\u0103n ph\u00f2ng s\u1ed1 nh\u1eb1m t\u1ed1i \u01b0u h\u00f3a to\u00e0n b\u1ed9 ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n tr\u1ecb v\u00e0 v\u1eadn h\u00e0nh n\u1ed9i b\u1ed9.<\/p>\n

MISA AMIS CRM: T\u0103ng c\u01b0\u1eddng qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng<\/strong><\/p>\n

MISA AMIS CRM gi\u00fap \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng qu\u1ea3n l\u00fd th\u00f4ng tin kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. Nh\u00e2n vi\u00ean kinh doanh t\u1ea1i H\u00e0 N\u1ed9i v\u00e0 TP. H\u1ed3 Ch\u00ed Minh c\u00f3 th\u1ec3 \u0111\u1ed3ng th\u1eddi truy c\u1eadp d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng, theo d\u00f5i tr\u1ea1ng th\u00e1i h\u1ee3p \u0111\u1ed3ng v\u00e0 ph\u1ea3n h\u1ed3i y\u00eau c\u1ea7u nhanh ch\u00f3ng.<\/p>\n

MISA AMIS HRM: \u0110\u01a1n gi\u1ea3n h\u00f3a qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1<\/strong><\/p>\n

MISA AMIS HRM t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh qu\u1ea3n l\u00fd h\u1ed3 s\u01a1, ch\u1ea5m c\u00f4ng v\u00e0 t\u00ednh l\u01b0\u01a1ng. Tr\u01b0\u1edbc \u0111\u00e2y, b\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1 m\u1ea5t nhi\u1ec1u ng\u00e0y \u0111\u1ec3 x\u1eed l\u00fd b\u1ea3ng l\u01b0\u01a1ng, nh\u01b0ng nay ch\u1ec9 c\u1ea7n v\u00e0i gi\u1edd. T\u00ednh n\u0103ng ch\u1ea5m c\u00f4ng tr\u1ef1c tuy\u1ebfn v\u00e0 th\u00f4ng b\u00e1o l\u01b0\u01a1ng qua \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng gi\u00fap nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y minh b\u1ea1ch v\u00e0 h\u00e0i l\u00f2ng h\u01a1n.<\/p>\n

MISA AMIS V\u0103n ph\u00f2ng s\u1ed1: \u0110\u1ea3m b\u1ea3o v\u1eadn h\u00e0nh tr\u00ean kh\u00f4ng gian s\u1ed1<\/strong><\/p>\n

MISA AMIS V\u0103n ph\u00f2ng s\u1ed1 g\u1ed3m AMIS C\u00f4ng vi\u1ec7c v\u00e0 AMIS Quy tr\u00ecnh cho ph\u00e9p DCNET qu\u1ea3n l\u00fd d\u1ef1 \u00e1n m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. DCNET s\u1eed d\u1ee5ng AMIS C\u00f4ng vi\u1ec7c \u0111\u1ec3 ph\u00e2n c\u00f4ng nhi\u1ec7m v\u1ee5 v\u00e0 theo d\u00f5i ti\u1ebfn \u0111\u1ed9, \u0111\u1ea3m b\u1ea3o ho\u00e0n th\u00e0nh \u0111\u00fang h\u1ea1n. AMIS Quy tr\u00ecnh chu\u1ea9n h\u00f3a c\u00e1c quy tr\u00ecnh n\u1ed9i b\u1ed9, t\u1eeb ph\u00ea duy\u1ec7t h\u1ee3p \u0111\u1ed3ng \u0111\u1ebfn ki\u1ec3m tra ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5. Quy tr\u00ecnh tr\u01b0\u1edbc \u0111\u00e2y m\u1ea5t 3 ng\u00e0y nay ch\u1ec9 c\u00f2n 4 gi\u1edd, gi\u00fap c\u00e1c ph\u00f2ng ban ph\u1ed1i h\u1ee3p nh\u1ecbp nh\u00e0ng h\u01a1n.<\/p>\n

MISA AMIS K\u1ebf to\u00e1n: CEO n\u1eafm b\u1eaft t\u00ecnh h\u00ecnh t\u00e0i ch\u00ednh hi\u1ec7u qu\u1ea3<\/strong><\/p>\n

AMIS K\u1ebf to\u00e1n gi\u00fap DCNET gi\u1ea3m 80% th\u1eddi gian nh\u1eadp li\u1ec7u th\u1ee7 c\u00f4ng, lo\u1ea1i b\u1ecf sai s\u00f3t trong \u0111\u1ed1i chi\u1ebfu c\u00f4ng n\u1ee3 v\u00e0 \u0111\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh thu\u1ebf, gi\u00fap t\u1eadp trung v\u00e0o c\u00e1c nhi\u1ec7m v\u1ee5 chi\u1ebfn l\u01b0\u1ee3c. \u0110\u1ed1i v\u1edbi CEO, AMIS K\u1ebf to\u00e1n cung c\u1ea5p c\u00e1i nh\u00ecn to\u00e0n di\u1ec7n v\u1ec1 t\u00ecnh h\u00ecnh t\u00e0i ch\u00ednh th\u00f4ng qua b\u00e1o c\u00e1o t\u1ee9c th\u1eddi, ban l\u00e3nh \u0111\u1ea1o n\u1eafm b\u1eaft t\u00ecnh h\u00ecnh t\u00e0i ch\u00ednh theo th\u1eddi gian th\u1ef1c, d\u00f9 \u0111ang \u1edf H\u00e0 N\u1ed9i hay TP. H\u1ed3 Ch\u00ed Minh.<\/p>\n

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Chia s\u1ebb v\u1edbi MISA, ch\u1ecb Hi\u1ec1n Tr\u01b0\u1edfng ban d\u1ef1 \u00e1n chuy\u1ec3n \u0111\u1ed5i s\u1ed1 DCET kh\u1eb3ng \u0111\u1ecbnh: \u201cMISA AMIS \u0111\u00e3 gi\u00fap DCNET kh\u00f4ng ch\u1ec9 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 n\u1ed9i b\u1ed9 m\u00e0 c\u00f2n t\u1ea1o n\u1ec1n t\u1ea3ng \u0111\u1ec3 ch\u00fang t\u00f4i v\u01b0\u01a1n xa h\u01a1n. Gi\u1edd \u0111\u00e2y, ch\u00fang t\u00f4i t\u1ef1 tin h\u01b0\u1edbng \u0111\u1ebfn v\u1ecb tr\u00ed d\u1eabn \u0111\u1ea7u trong ng\u00e0nh vi\u1ec5n th\u00f4ng v\u00e0 c\u00f4ng ngh\u1ec7 th\u00f4ng tin.\u201d<\/em><\/p>\n

C\u00e2u chuy\u1ec7n c\u1ee7a DCNET l\u00e0 minh ch\u1ee9ng cho s\u1ee9c m\u1ea1nh c\u1ee7a chuy\u1ec3n \u0111\u1ed5i s\u1ed1. T\u1eeb m\u1ed9t doanh nghi\u1ec7p \u0111\u1ed1i m\u1eb7t v\u1edbi d\u1eef li\u1ec7u ph\u00e2n t\u00e1n v\u00e0 quy tr\u00ecnh th\u1ee7 c\u00f4ng, DCNET \u0111\u00e3 v\u01b0\u01a1n l\u00ean m\u1ea1nh m\u1ebd nh\u1edd MISA AMIS. V\u1edbi MISA AMIS, c\u00f4ng ty kh\u00f4ng ch\u1ec9 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c c\u00e1c th\u00e1ch th\u1ee9c n\u1ed9i b\u1ed9 m\u00e0 c\u00f2n x\u00e2y d\u1ef1ng n\u1ec1n t\u1ea3ng v\u1eefng ch\u1eafc \u0111\u1ec3 chinh ph\u1ee5c th\u1ecb tr\u01b0\u1eddng. H\u00e0nh tr\u00ecnh n\u00e0y kh\u00f4ng ch\u1ec9 l\u00e0 c\u00e2u chuy\u1ec7n c\u1ee7a DCNET, m\u00e0 c\u00f2n l\u00e0 ngu\u1ed3n c\u1ea3m h\u1ee9ng cho c\u00e1c doanh nghi\u1ec7p Vi\u1ec7t Nam \u0111ang t\u00ecm ki\u1ebfm con \u0111\u01b0\u1eddng chuy\u1ec3n \u0111\u1ed5i s\u1ed1 \u0111\u1ec3 v\u01b0\u01a1n xa.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

C\u00f4ng ty C\u1ed5 ph\u1ea7n Vi\u1ec5n Th\u00f4ng DCNET, tr\u1ee5 s\u1edf ch\u00ednh t\u1ea1i TP. 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