{"id":309,"date":"2022-11-25T09:28:40","date_gmt":"2022-11-25T02:28:40","guid":{"rendered":"http:\/\/amis.misa.vn\/bao-chi-noi-ve-amis\/?p=309"},"modified":"2022-11-25T09:28:40","modified_gmt":"2022-11-25T02:28:40","slug":"csmo-summit-2022-xu-huong-moi-giup-doanh-nghiep-dot-pha-hieu-qua-sales-va-marketing-duoc-quan-tam","status":"publish","type":"post","link":"http:\/\/amis.misa.vn\/bao-chi-noi-ve-amis\/csmo-summit-2022-xu-huong-moi-giup-doanh-nghiep-dot-pha-hieu-qua-sales-va-marketing-duoc-quan-tam\/","title":{"rendered":"CSMO Summit 2022: Xu h\u01b0\u1edbng m\u1edbi gi\u00fap doanh nghi\u1ec7p \u0111\u1ed9t ph\u00e1 hi\u1ec7u qu\u1ea3 sales v\u00e0 marketing \u0111\u01b0\u1ee3c quan t\u00e2m"},"content":{"rendered":"

Trong b\u1ed1i c\u1ea3nh \u00e1p l\u1ef1c l\u1ea1m ph\u00e1t, nh\u1eefng kh\u00f3 kh\u0103n trong chu\u1ed7i cung \u1ee9ng v\u00e0 ni\u1ec1m tin c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng suy gi\u1ea3m, n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c xem l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 gi\u1eef \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau t\u0103ng tr\u01b0\u1edfng doanh s\u1ed1.<\/span><\/p>\n

Theo nghi\u00ean c\u1ee9u c\u1ee7a PwC v\u00e0 Deloitte (hai trong b\u1ed1n c\u00f4ng ty ki\u1ec3m to\u00e1n h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi hi\u1ec7n nay), 43% ng\u01b0\u1eddi ti\u00eau d\u00f9ng s\u1eb5n s\u00e0ng tr\u1ea3 nhi\u1ec1u ti\u1ec1n h\u01a1n \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c tr\u1ea3i nghi\u1ec7m d\u1ecbch v\u1ee5 ti\u1ec7n l\u1ee3i h\u01a1n. B\u00ean c\u1ea1nh \u0111\u00f3, kh\u00e1ch h\u00e0ng c\u00f3 kh\u1ea3 n\u0103ng chi ti\u00eau nhi\u1ec1u h\u01a1n 140% sau khi c\u00f3 tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c.<\/span><\/p>\n

B\u00e1o c\u00e1o State of Global Customer Service Report c\u1ee7a Microsoft c\u0169ng ch\u1ec9 ra r\u1eb1ng, 96% ng\u01b0\u1eddi ti\u00eau d\u00f9ng coi tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00e0 ti\u00eau ch\u00ed quan tr\u1ecdng h\u00e0ng \u0111\u1ea7u trong vi\u1ec7c h\u1ecd l\u1ef1a ch\u1ecdn trung th\u00e0nh v\u1edbi m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u.<\/span><\/p>\n

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Ph\u00f3 T\u1ed5ng Gi\u00e1m \u0111\u1ed1c th\u01b0\u1eddng tr\u1ef1c MISA \u2013 L\u00ea H\u1ed3ng Quang chia s\u1ebb nh\u1eefng kinh nghi\u1ec7m th\u1ef1c ti\u1ec5n \u00e1p d\u1ee5ng xu h\u01b0\u1edbng chuy\u1ec3n \u0111\u1ed5i s\u1ed1 ti\u00ean ti\u1ebfn tr\u00ean th\u1ebf gi\u1edbi trong ho\u1ea1t \u0111\u1ed9ng sales v\u00e0 marketing.<\/p><\/div>\n

C\u00e1c s\u1ed1 li\u1ec7u tr\u00ean cho th\u1ea5y, vi\u1ec7c n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111\u00e3 mang l\u1ea1i nh\u1eefng l\u1ee3i \u00edch l\u1edbn cho doanh nghi\u1ec7p nh\u01b0 \u0111\u1ecbnh v\u1ecb \u0111\u01b0\u1ee3c th\u01b0\u01a1ng hi\u1ec7u, ni\u1ec1m tin trong l\u00f2ng kh\u00e1ch h\u00e0ng, mang \u0111\u1ebfn cho h\u1ecd nh\u1eefng tr\u1ea3i nghi\u1ec7m mua s\u1eafm tuy\u1ec7t v\u1eddi. T\u1eeb \u0111\u00f3, gi\u1eef ch\u00e2n \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng; x\u00e2y d\u1ef1ng v\u00e0 k\u1ebft n\u1ed1i l\u00f2ng trung th\u00e0nh c\u1ee7a h\u1ecd. \u0110\u00e2y ch\u00ednh l\u00e0 b\u00ed quy\u1ebft \u0111\u1ec3 doanh nghi\u1ec7p t\u0103ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i, ch\u1ed1t \u0111\u01a1n h\u00e0ng, t\u1ed1i \u01b0u h\u00f3a chi ph\u00ed qu\u1ea3ng c\u00e1o v\u00e0 t\u0103ng doanh thu.<\/span><\/p>\n

\u0110\u1ec3 n\u00e2ng cao \u0111\u01b0\u1ee3c tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, nhi\u1ec1u doanh nghi\u1ec7p \u0111\u00e3 \u1ee9ng d\u1ee5ng CDP (Customer Data Platform). \u0110\u00e2y l\u00e0 n\u1ec1n t\u1ea3ng thu th\u1eadp d\u1eef li\u1ec7u v\u1ec1 h\u00e0nh vi, t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00e1ch h\u00e0ng t\u1eeb nhi\u1ec1u k\u00eanh kh\u00e1c nhau \u0111\u1ec3 t\u1ea1o th\u00e0nh kho d\u1eef li\u1ec7u th\u1ed1ng nh\u1ea5t m\u00e0 c\u00e1c h\u1ec7 th\u1ed1ng kh\u00e1c c\u00f3 th\u1ec3 truy c\u1eadp v\u00e0 khai th\u00e1c. T\u1eeb \u0111\u00f3 gi\u00fap doanh nghi\u1ec7p qu\u1ea3n l\u00fd d\u1eef li\u1ec7u, ph\u00e2n t\u00edch h\u00e0nh vi theo th\u1eddi gian th\u1ef1c, ph\u00e2n t\u00edch d\u1ef1 b\u00e1o \u0111\u1ec3 t\u1ed1i \u01b0u v\u00e0 c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. \u0110\u00e2y l\u00e0 \u0111i\u1ec3m then ch\u1ed1t \u0111\u1ec3 t\u1ea1o b\u01b0\u1edbc \u0111\u1ed9t ph\u00e1 cho ho\u1ea1t \u0111\u1ed9ng sales v\u00e0 marketing.<\/span><\/p>\n

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B\u1ed9 gi\u1ea3i ph\u00e1p chuy\u1ec3n \u0111\u1ed5i s\u1ed1 cho marketing v\u00e0 sales c\u1ee7a MISA \u0111\u01b0\u1ee3c nhi\u1ec1u kh\u00e1ch h\u00e0ng, chuy\u00ean gia quan t\u00e2m t\u1ea1i CSMO Summit 2022<\/p><\/div>\n

B\u1eaft nh\u1ecbp v\u1edbi nh\u1eefng xu h\u01b0\u1edbng ti\u00ean ti\u1ebfn tr\u00ean th\u1ebf gi\u1edbi, MISA \u0111\u00e3 nghi\u00ean c\u1ee9u v\u00e0 tri\u1ec3n khai CDP \u0111\u1ec3 n\u00e2ng cao hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng sales v\u00e0 marketing, \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng hi\u1ec7u qu\u1ea3 \u1ea5n t\u01b0\u1ee3ng. Chia s\u1ebb t\u1ea1i s\u1ef1 ki\u1ec7n CSMO Summit 2022, \u00f4ng L\u00ea H\u1ed3ng Quang \u2013 Ph\u00f3 T\u1ed5ng Gi\u00e1m \u0111\u1ed1c th\u01b0\u1eddng tr\u1ef1c MISA \u2013 cho bi\u1ebft v\u1edbi t\u00f4n ch\u1ec9 ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng, l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m, MISA \u0111\u00e3 nghi\u00ean c\u1ee9u v\u00e0 tri\u1ec3n khai h\u1ec7 th\u1ed1ng CDP \u0111\u1ec3 t\u1eadp trung d\u1eef li\u1ec7u v\u1ec1 kh\u00e1ch h\u00e0ng t\u1eeb \u0111\u00f3 th\u1ea5u hi\u1ec3u h\u00e0nh vi, nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 cung c\u1ea5p nh\u1eefng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng xuy\u00ean su\u1ed1t, n\u00e2ng cao s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean t\u1ea5t c\u1ea3 c\u00e1c \u0111i\u1ec3m ch\u1ea1m.<\/span><\/p>\n

\u0110\u1ec3 x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng CDP, \u0111\u00f2i h\u1ecfi doanh nghi\u1ec7p c\u1ea7n c\u00f3 d\u1eef li\u1ec7u v\u1ec1 kh\u00e1ch h\u00e0ng t\u1eeb d\u1eef li\u1ec7u nh\u00e2n kh\u1ea9u h\u1ecdc \u0111\u1ec3 \u0111\u1ecbnh danh kh\u00e1ch h\u00e0ng cho t\u1edbi c\u00e1c d\u1eef li\u1ec7u v\u1ec1 h\u00e0nh vi.<\/span><\/p>\n

Trong \u0111\u00f3, c\u00e1c d\u1eef li\u1ec7u v\u1ec1 h\u00e0nh vi, t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u1edbi nh\u1eefng \u0111i\u1ec3m ch\u1ea1m c\u1ee7a MISA nh\u01b0 gh\u00e9 th\u0103m website, \u0111\u1ec3 l\u1ea1i th\u00f4ng tin t\u01b0 v\u1ea5n, tr\u1ea3i nghi\u1ec7m \u0111\u01b0\u1ee3c ghi nh\u1eadn v\u00e0 t\u1ed5ng h\u1ee3p t\u1ea1i kho l\u01b0u tr\u1eef th\u00f4ng tin kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng tr\u00ean c\u00f4ng c\u1ee5 marketing automation MISA AMIS aiMarketing. Hay c\u00e1c d\u1eef li\u1ec7u \u0111\u1ecbnh danh kh\u00e1ch h\u00e0ng, l\u1ecbch s\u1eed giao d\u1ecbch v\u1edbi MISA \u0111\u01b0\u1ee3c thu th\u1eadp nh\u1edd ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng MISA AMIS CRM v\u1edbi t\u00ednh n\u0103ng qu\u1ea3n l\u00fd to\u00e0n b\u1ed9 d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng t\u1eadp trung.<\/span><\/p>\n

C\u00e1c d\u1eef li\u1ec7u thu th\u1eadp \u0111\u01b0\u1ee3c t\u1eeb c\u00e1c \u1ee9ng d\u1ee5ng n\u00e0y s\u1ebd cung c\u1ea5p d\u1eef li\u1ec7u \u0111\u1ea7u v\u00e0o cho h\u1ec7 th\u1ed1ng CDP, sau \u0111\u00f3 \u0111\u01b0\u1ee3c chu\u1ea9n ho\u00e1 t\u1eeb \u0111\u00f3 \u0111\u01b0a ra c\u00e1c ph\u00e2n t\u00edch \u0111\u1ec3 l\u00e0m c\u01a1 s\u1edf cho vi\u1ec7c khai ph\u00e1 c\u00e1c d\u1eef li\u1ec7u.<\/span><\/p>\n

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AMIS CRM c\u00f3 t\u00ednh n\u0103ng b\u00e1o c\u00e1o \u0111a chi\u1ec1u gi\u00fap qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 k\u1ecbp th\u1eddi n\u1eafm b\u1eaft t\u00ecnh h\u00ecnh kinh doanh, t\u1eeb \u0111\u00f3 c\u00f3 nh\u1eefng \u0111i\u1ec1u ch\u1ec9nh k\u1ecbp th\u1eddi v\u1ec1 k\u1ebf ho\u1ea1ch v\u00e0 chi\u1ebfn thu\u1eadt \u0111\u1ec3 t\u0103ng doanh s\u1ed1 b\u00e1n h\u00e0ng.<\/p><\/div>\n

\u201cNgu\u1ed3n d\u1eef li\u1ec7u sau khi \u0111\u01b0\u1ee3c khai ph\u00e1 s\u1ebd cung c\u1ea5p nh\u1eefng b\u00e1o c\u00e1o ph\u00e2n t\u00edch t\u1ef1 \u0111\u1ed9ng v\u1ec1 th\u1ecb tr\u01b0\u1eddng, h\u00e0nh vi kh\u00e1ch h\u00e0ng, xu h\u01b0\u1edbng\u2026 t\u1eeb \u0111\u00f3 ch\u00fang t\u00f4i s\u1eed d\u1ee5ng \u0111\u1ec3 th\u1ea5u hi\u1ec3u kh\u00e1ch h\u00e0ng v\u00e0 thi\u1ebft k\u1ebf tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c cho kh\u00e1ch h\u00e0ng xuy\u00ean su\u1ed1t t\u1eeb kh\u00e2u Marketing \u2013 B\u00e1n h\u00e0ng \u2013 Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u1edbi t\u00ednh c\u00e1 nh\u00e2n h\u00f3a cao\u201d , \u00f4ng Quang ph\u00e2n t\u00edch.<\/span><\/p>\n

L\u1ea5y v\u00ed d\u1ee5 v\u1ec1 vi\u1ec7c \u1ee9ng d\u1ee5ng d\u1eef li\u1ec7u t\u1eeb CDP trong t\u1ed1i \u01b0u ho\u1ea1t \u0111\u1ed9ng marketing t\u1ea1i MISA, c\u00e1c d\u1eef li\u1ec7u v\u1ec1 t\u1ea5t c\u1ea3 t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng tr\u00ean m\u1ecdi \u0111i\u1ec3m ch\u1ea1m nh\u01b0 website, Facebook, Google, email, livechat, hotline\u2026 \u0111\u01b0\u1ee3c thu th\u1eadp v\u00e0 l\u01b0u tr\u1eef t\u1eadp trung t\u1ea1i ph\u1ea7n m\u1ec1m MISA AMIS aiMarketing t\u1ea1o th\u00e0nh Customer profile (h\u1ed3 s\u01a1 kh\u00e1ch h\u00e0ng). Nh\u1edd \u0111\u00f3, b\u1ed9 ph\u1eadn marketing d\u1ec5 d\u00e0ng \u0111o l\u01b0\u1eddng m\u1ecdi h\u00e0nh vi, t\u01b0\u01a1ng t\u00e1c, h\u00e0nh tr\u00ecnh c\u1ee7a kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng tr\u00ean c\u00e1c \u0111i\u1ec3m ch\u1ea1m \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u00e1c chi\u1ebfn d\u1ecbch marketing v\u00e0 t\u1ed1i \u01b0u c\u0169ng nh\u01b0 khai th\u00e1c, ph\u00e2n t\u00e1ch theo nh\u00f3m kh\u00e1ch h\u00e0ng \u0111\u1ec3 x\u00e2y d\u1ef1ng c\u00e1c lu\u1ed3ng ch\u0103m s\u00f3c c\u00e1 nh\u00e2n ho\u00e1 cho ph\u00f9 h\u1ee3p.<\/span><\/p>\n

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B\u1ed9 gi\u1ea3i ph\u00e1p MISA AMIS CRM to\u00e0n di\u1ec7n \u0111\u00e1p \u1ee9ng \u0111\u1ea7y \u0111\u1ee7 nhu c\u1ea7u Marketing \u2013 B\u00e1n h\u00e0ng \u2013 Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng tr\u00ean m\u1ed9t n\u1ec1n t\u1ea3ng duy nh\u1ea5t.<\/p><\/div>\n

Hay trong ho\u1ea1t \u0111\u1ed9ng t\u1ed5 ch\u1ee9c b\u00e1n h\u00e0ng, d\u1eef li\u1ec7u t\u1eeb CDP \u0111\u00e3 gi\u00fap \u0111\u1ed9i ng\u0169 MISA th\u1ea5u hi\u1ec3u kh\u00e1ch h\u00e0ng \u0111\u1ec3 ch\u0103m s\u00f3c t\u1ed1t h\u01a1n. C\u1ee5 th\u1ec3, t\u1ea5t c\u1ea3 d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u0111\u01b0\u1ee3c li\u00ean th\u00f4ng t\u1eeb ph\u1ea7n m\u1ec1m aiMarketing sang ph\u1ea7n m\u1ec1m b\u00e1n h\u00e0ng MISA AMIS CRM gi\u00fap d\u1eef li\u1ec7u Marketing \u2013 B\u00e1n h\u00e0ng li\u00ean th\u00f4ng, \u0111\u1ed3ng nh\u1ea5t.<\/span><\/p>\n

Tr\u00ean ph\u1ea7n m\u1ec1m CRM, m\u1ecdi th\u00f4ng tin kh\u00e1ch h\u00e0ng, l\u1ecbch s\u1eed giao d\u1ecbch, ti\u1ebfp c\u1eadn, trao \u0111\u1ed5i v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 ti\u1ec1m n\u0103ng \u0111\u1ec1u \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef. Nh\u1edd \u0111\u00f3, \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng bi\u1ebft \u0111\u01b0\u1ee3c tr\u1ea1ng th\u00e1i c\u1ee7a kh\u00e1ch h\u00e0ng \u1edf m\u1ee9c \u0111\u1ed9 quan t\u00e2m s\u1ea3n ph\u1ea9m nh\u01b0 th\u1ebf n\u00e0o, c\u00f3 g\u1eb7p kh\u00f3 kh\u0103n \u1edf giai \u0111o\u1ea1n n\u00e0o hay kh\u00f4ng, nhu c\u1ea7u c\u1ee5 th\u1ec3 nh\u01b0 th\u1ebf n\u00e0o, ch\u1ea5m \u0111i\u1ec3m ti\u1ec1m n\u0103ng b\u00e1n h\u00e0ng, t\u1eeb \u0111\u00f3 th\u1ea5u hi\u1ec3u kh\u00e1ch h\u00e0ng 360 \u0111\u1ed9 v\u00e0 x\u00e2y d\u1ef1ng nh\u1eefng ch\u01b0\u01a1ng tr\u00ecnh b\u00e1n v\u00e0 ch\u0103m s\u00f3c c\u00e1 nh\u00e2n h\u00f3a cho t\u1eebng nh\u00f3m kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

\u0110\u01b0\u1ee3c ph\u00e1t tri\u1ec3n b\u1edfi MISA \u2013 \u0111\u01a1n v\u1ecb c\u00f3 kinh nghi\u1ec7m g\u1ea7n 3 th\u1eadp k\u1ef7 trong l\u0129nh v\u1ef1c CNTT, b\u1ed9 gi\u1ea3i ph\u00e1p qu\u1ea3n tr\u1ecb quan h\u1ec7 kh\u00e1ch h\u00e0ng MISA AMIS CRM l\u00e0 c\u00f4ng c\u1ee5 \u0111\u1eafc l\u1ef1c gi\u00fap c\u00e1c doanh nghi\u1ec7p chuy\u1ec3n \u0111\u1ed5i s\u1ed1 trong ho\u1ea1t \u0111\u1ed9ng sales v\u00e0 marketing, khai th\u00e1c hi\u1ec7u qu\u1ea3 xu h\u01b0\u1edbng c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng gi\u00fap c\u00e1c \u0111\u01a1n v\u1ecb gia t\u0103ng doanh s\u1ed1 \u1ea5n t\u01b0\u1ee3ng. \u1ee8ng d\u1ee5ng ph\u1ea7n m\u1ec1m n\u00e0y c\u0169ng l\u00e0 c\u00e1ch \u0111\u1ec3 doanh nghi\u1ec7p n\u00e2ng cao n\u0103ng l\u1ef1c c\u1ea1nh tranh trong b\u1ed1i c\u1ea3nh nhi\u1ec1u kh\u00f3 kh\u0103n, th\u00e1ch th\u1ee9c nh\u01b0 hi\u1ec7n nay.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Trong b\u1ed1i c\u1ea3nh \u00e1p l\u1ef1c l\u1ea1m ph\u00e1t, nh\u1eefng kh\u00f3 kh\u0103n trong chu\u1ed7i cung \u1ee9ng v\u00e0 ni\u1ec1m tin c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng suy gi\u1ea3m, n\u00e2ng cao tr\u1ea3i …<\/span><\/p>\n","protected":false},"author":2,"featured_media":310,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-309","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bao-chi"],"yoast_head":"\nCSMO Summit 2022: Xu h\u01b0\u1edbng m\u1edbi gi\u00fap doanh nghi\u1ec7p \u0111\u1ed9t ph\u00e1 hi\u1ec7u qu\u1ea3 sales v\u00e0 marketing \u0111\u01b0\u1ee3c quan t\u00e2m - MISA AMIS - B\u00e1o ch\u00ed n\u00f3i g\u00ec v\u1ec1 ch\u00fang t\u00f4i<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CSMO Summit 2022: Xu h\u01b0\u1edbng m\u1edbi gi\u00fap doanh nghi\u1ec7p \u0111\u1ed9t ph\u00e1 hi\u1ec7u qu\u1ea3 sales v\u00e0 marketing \u0111\u01b0\u1ee3c quan t\u00e2m - 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